The same thing happened to me as everyone else in the comments, they stole my packages!! please if you have ever got your package be careful because they will ship to you once or twice and then when... Ver mais
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Veja o que dizem as avaliações
you are a professional and I’m very good at what I get. Sometimes the process can be a little slow, but overall, I’m satisfied with the service. I think the price for taking a picture is a little too... Ver mais
Ordered perfume to my Porsay address. Porsay shipped with Colissimo, which handed off to Fedex for US delivery. Colissimo selected a Fedex shipping method that does not accept perfume, and there... Ver mais
I have had such a great experience with them. The process is very streamlined. Moreover, they are very, very communicative over chat. No AI chatbot; a real human responds to your questions and inquier... Ver mais
Detalhes da empresa
Escrito pela empresa
Porsay offers premier International Parcel Forwarding and Personal Shopper Services, connecting global markets with discerning customers. Specializing in streamlined, cross-border shopping solutions, Porsay is dedicated to delivering excellence in both service and logistics.
Informações de contato
17/F, YAM TZE COMMERCIAL BUILDING, 23 THOMSON ROAD, , WAN CHAI, Hong Kong
- contact@porsay.com
- porsay.com
3,5
Bom
57 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 11% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
the best site
27 de dezembro de 2025
Avaliação não solicitada
Travail avec porsay depuis 7 mois tous…
Travail avec porsay depuis 7 mois tous les colis sont bien arrivés dans un court délai
1 de março de 2025
Avaliação não solicitada
👌👌❤️❤️جيد جدا
13 de outubro de 2025
Avaliação não solicitada
تجربة اعادة شحن مميزة من موثوقية وسلامة…
تجربة اعادة شحن مميزة من موثوقية وسلامة المنتجات وشحن سريع
اوصي به
17 de outubro de 2025
Avaliação não solicitada
Very satisfied
I have had such a great experience with them. The process is very streamlined. Moreover, they are very, very communicative over chat. No AI chatbot; a real human responds to your questions and inquieries within the hour. I had many requests for them and they delivered on all of them. Moreoever, they do make recommendations to ensure that you receive your package without delays based on their experience. I will surely use their services again whenever needed; no need to look anywhere else.
23 de agosto de 2025
Le meilleur service client de tous les…
Le meilleur service client de tous les temps, réponse rapide, réponse aux questions que vous ne comprenez pas et aide pour tout.
16 de setembro de 2025
Very good service
Very good service . Helpful i recommend this service
11 de agosto de 2025
Avaliação não solicitada
Consistently reliable service
Porsay provide a consistently reliable service, and I would strongly recommend them to others.
1 de maio de 2025
Avaliação não solicitada
Service exemplaire
J’utilise Porsay depuis un peu plus de 2 ans maintenant, et j’ai toujours ete satisfaite de leurs services, mes colis sont toujours arrivés en bon etat, la communication avec l’equipe a toujours ete rapide et fluide, je recommande vraiment pour toute personne qui cherche un service de qualité.
Bravo a vous, restez comme ca
9 de julho de 2025
Avaliação não solicitada
Colis reçu dans qlq jours
Colis reçu dans qlq jours, et service clientèle toujours disponible, top!
7 de julho de 2025
Avaliação não solicitada
They Got Paid – Now They Want My ID?!
I paid using a valid card in my name. Despite my bank confirming the transaction, Porsay refused to ship my package unless I sent a video of my bank account and a photo of my ID. No clear reason, just copy-paste replies. Their own dashboard shows “Awaiting Shipping,” but they won’t admit payment went through. Feels shady -- I’ve reported them. Avoid this service.
__
Edit:
Apparently Porsay thinks they’re above banks now. My card issuer verified my identity and confirmed the payment -- in writing. But that’s not enough for this shady parcel service. They want my ID, a bank video, maybe next they'll ask for a DNA sample.
You're not a financial institution. You're a shipping middleman holding paid parcels hostage behind made-up "verification" hoops. It's not fraud prevention -- it’s pure extortion.
--
Second Edit after receiving me package:
You implied fraud, yet you shipped the order. Those two facts cannot coexist. Shipping is confirmation that no fraud existed. If you had bothered to verify before lying publicly, you would know that.
You accepted payment, withheld a paid order, demanded extra personal details, then tried to justify it afterward as “routine verification.” That is not fraud prevention. That is leverage.
The tracking proves the shipment was released with no issue: laposte .fr /outils/suivre-vos-envois?code=EY934888616FR
No fraud. No refund offer. Just delay, accusations, and backpedaling.
This review stands.
3 de julho de 2025
Avaliação não solicitada
Resposta da Porsay
Dear valued customers,
We would like to address this review with complete transparency regarding a serious issue we have identified.
After thorough investigation, we discovered that the payment associated with this review was made using a stolen credit card. The legitimate cardholder contacted us directly to report the unauthorized transaction.
Key facts:
The transaction involved fraudulent use of payment credentials
The legitimate cardholder confirmed they did not authorize this purchase
The reviewer was contacted and asked to provide proof of genuine purchase, but failed to respond to our request
We understand this situation may be concerning, but we want to assure all our customers that we take payment security and fraud prevention very seriously. This review does not reflect a genuine customer experience with Porsay.
We remain committed to providing excellent service to all our legitimate customers. Any authentic feedback, whether positive or negative, is valued and addressed professionally by our customer service team.
If you have any questions or concerns about your orders, please don't hesitate to contact us directly.
Thank you for your trust and understanding.
Porsay Team
Equipe Tres professionnel et confiance…
Equipe Tres professionnel et confiance Total
Bonne continuation
21 de junho de 2025
Avaliação não solicitada
Scam I have been stolen from them more…
Scam I have been stolen from them more than $7k, please be careful
13 de março de 2024
Avaliação não solicitada
Resposta da Porsay
Dear valued customers,
We would like to address this review with complete transparency regarding a serious issue we have identified.
After thorough investigation, we discovered that the payment associated with this review was made using a stolen credit card. The legitimate cardholder contacted us directly to report the unauthorized transaction.
Key facts:
The transaction involved fraudulent use of payment credentials
The legitimate cardholder confirmed they did not authorize this purchase
The reviewer was contacted and asked to provide proof of genuine purchase, but failed to respond to our request
We understand this situation may be concerning, but we want to assure all our customers that we take payment security and fraud prevention very seriously. This review does not reflect a genuine customer experience with Porsay.
We remain committed to providing excellent service to all our legitimate customers. Any authentic feedback, whether positive or negative, is valued and addressed professionally by our customer service team.
If you have any questions or concerns about your orders, please don't hesitate to contact us directly.
Thank you for your trust and understanding.
Porsay Team
15 Colis volé
Des escrocs, presque 15 colis volés. À la fin, il te bloque sur le téléphone
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Porsay
Dear valued customers,
We would like to address this review with complete transparency regarding a serious issue we have identified.
After thorough investigation, we discovered that the payment associated with this review was made using a stolen credit card. The legitimate cardholder contacted us directly to report the unauthorized transaction.
Key facts:
The transaction involved fraudulent use of payment credentials
The legitimate cardholder confirmed they did not authorize this purchase
The reviewer was contacted and asked to provide proof of genuine purchase, but failed to respond to our request
We understand this situation may be concerning, but we want to assure all our customers that we take payment security and fraud prevention very seriously. This review does not reflect a genuine customer experience with Porsay.
We remain committed to providing excellent service to all our legitimate customers. Any authentic feedback, whether positive or negative, is valued and addressed professionally by our customer service team.
If you have any questions or concerns about your orders, please don't hesitate to contact us directly.
Thank you for your trust and understanding.
Porsay Team
من افضل شركات توصيل الي تم تعامل معاهم…
من افضل شركات توصيل الي تم تعامل معاهم من ناحية الامانه وسرعه توصيل
24 de janeiro de 2025
Avaliação não solicitada
Unreliable company
Hello, I shipped a package on December 11 and the full amount was paid. My name is Issam Touati and I am a customer at Porsay. I paid, but my package has not arrived until today. They are making excuses that the colissimo shipping company is at fault. I filed a complaint, but to no avail. There was a lot of procrastination. In the end, my package was lost and I lost $17. Yes, I do not recommend using Porsay. It is an irresponsible company. I have excuses and messages to them and how they procrastinate. Please be careful.
11 de dezembro de 2024
Avaliação não solicitada
C'est un argument étrange
C'est un argument étrange ! J'ai réglé mes colis avec mes propres cartes bancaires canadiennes, mais vous avez bloqué le paiement . J'ai envoyé des vidéos comme vous me l'avez demandé ! Même si on ne demande jamais à un client une vidéo de sa carte personnelle !, vous m'avez remboursé et bloqué tout... et maintenant vous me demandez de vous envoyer les preuves de paiement de la boutique où j'ai acheté mes affaires ! Êtes-vous la police ou la boutique ? Ce n'est pas votre rôle ! Malgré cela, j'ai fini par vous envoyer les vidéos de compte PayPal, mais je n'ai toujours pas de réponse ! Ah oui, un iPhone, un PC, une PS5, etc., ce n'est pas SHEIN ! Voleur va !
27 de maio de 2024
Avaliação não solicitada
Resposta da Porsay
Bonjour Mounir,
Vos affirmations sont incorrectes et trompeuses. Après vérification, nous avons constaté que vous avez utilisé une carte bancaire volée pour payer nos services. Conformément à nos politiques strictes de lutte contre la fraude, votre compte a été bloqué afin de protéger notre plateforme et nos clients légitimes.
Nous rappelons que nous n’autorisons aucune activité frauduleuse sur notre plateforme. Vos accusations ne changent en rien les faits, et nous continuerons à maintenir des standards élevés de sécurité pour nos clients.
Cordialement,
L'équipe Porsay.com
ATTENTION!
They have my parcel from 2-3 weeks now worth over 3000€. Support isn’t responding to the chat. I will update this review if its a scam or legit.
1 de março de 2024
Avaliação não solicitada
Resposta da Porsay
Hello,
We apologize for any inconvenience you have experienced. We would like to clarify that your shipment was halted due to the use of a suspicious payment method. We have previously contacted you and requested evidence to verify the legitimacy of your payment, but we have not received sufficient response.
We invite you to reach out to us again and provide the required evidence so we can resolve the issue and send your shipment as soon as possible.
Thank you for your understanding.
Best regards,
Porsay Team
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