if I could give a -5, I would do not buy from this company. They will not give you your money back until you return the merchandise, but you’ll never get the merchandise. They keep telling you to wait... Ver mais
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Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Voleur , escroc !! Produit acheté le 20/02/2022 . Aucune livraison faite malgré plusieurs relances et toujours les mêmes excuses. Là , le mail du support n'existe même plus . Le site toujour... Ver mais
Ich habe sage und schreibe über ein Jahr auf das Gerät gewartet - geduldig und verständnisvoll. Bezahlt hatte ich per Vorlasse und auf Nachfragen zum Lieferstatus kam vom Kundenservice immer nur "bl... Ver mais
J’ai passé une commande le 27/07/2022 (Order #12365) et, en 2025, je n’ai toujours rien reçu. Depuis plus de deux ans et demi, j’attends désespérément cette commande qui n’arrive jamais. Pir... Ver mais
Detalhes da empresa
Escrito pela empresa
Our daily mission is to make your life easier and help you adapt to the new way of working thanks to ever-changing technology, by doing everything possible to promote productivity and mobility.
Informações de contato
Bélgica
- portabl.com
1,1
Muito Ruim
666 avaliações
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awful scam
Awful scam! Don’t buy it! They are ripping people off and none gets the delivery as it’s all fake! I ordered 9 months ago and o still got nothing, no monitor, no refund!
27 de setembro de 2023
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Es ist ein Betrug und JEDER sollte die…
Es ist ein Betrug und JEDER sollte die Hände weg von dieser Firma lassen. Sie vertrösten mich über 1 Jahr, zuerst mit Lieferschwierigkeiten und dann, wenn ich das Geld zurückverlange (seit 3 Monaten), zahlen sie es nicht - auch da nur tröstende Worte und E-Mails ohne bedeutung.
6 de setembro de 2023
Avaliação não solicitada
Resposta da portabl
Hallo zusammen!
Ich bin Laurent Wéry, der Geschäftsführer von Portabl.
Ich bedauere die Enttäuschung und möchte mich im Namen des gesamten Teams entschuldigen, wenn Ihre Erfahrung nicht Ihren Erwartungen entsprach. Das ist das Letzte, was wir bei Portabl wollen.
Unser Unternehmen ist kein Betrug. Unser Produkt ist echt und unser Kundenstamm auch https://portabl.com/products/best-portable-usb-monitor-slide , bitte beachten Sie, dass wir ein kleines Unternehmen sind und nicht über die Arbeitskraft oder das Budget eines multinationalen Unternehmens verfügen, was uns anfälliger für Unvorhergesehenes macht (z.B. eine Pandemie oder ein weltweiter Mangel an Komponenten), aber wir arbeiten jeden Tag hart, um mehr Rohstoffe zu verhandeln, unser Produkt zu produzieren und zu liefern und gleichzeitig alte und neue Kunden zu verwalten. Sie können alle rechtlichen Informationen auf unserer Website www.portabl.com finden.
Wir bedauern, wenn sich Ihre Bestellung verzögert hat. Wie Sie erwähnen, haben wir wie die meisten Unternehmen in der Branche unter den Engpässen bei Aluminium und Halbfertigteilen gelitten - wir sind nicht die Einzigen, die meisten Firmen sind davon betroffen. Wie bei Sony mit der PlayStation 5 oder Tesla mit seinen Autos und vielen anderen Akteuren ist die Produktion sehr kompliziert geworden, zumal der Sektor unter den jüngsten Ereignissen sehr gelitten hat, aber glücklicherweise haben wir uns an wichtige Lieferanten gewandt, um diese Probleme zu überwinden und die Produktionszeiten erheblich zu verkürzen.
Das Produkt scheint alle Personen, die es bisher erhalten haben, zufrieden zu stellen. (https://portabl.com/products/best-portable-usb-monitor-slide) Jeden Tag entdecken wir neue Unboxing-Videos aus der ganzen Welt, neue Tests von Journalisten und neue Kommentare, die uns mehr als alle anderen erfreuen. Dies ist ein großer Erfolg für unser Team.
Wenn Sie Fragen haben, laden wir Sie ein, sich an unser engagiertes Support-Team zu wenden, um den Status Ihrer Bestellung genauer zu überprüfen. Sie werden auch gerne alle Ihre Anfragen beantworten. Sie können sich jederzeit an [hello@portabl.com](mailto:hello@portabl.com) wenden und Ihre Bestellnummer angeben. (unter Angabe Ihrer Bestell-/Beitragsinformationen).
Nochmals Entschuldigung für die Erfahrung, bitte wissen Sie, dass wir jeden Tag alles tun, was wir können.
Nochmals vielen Dank für Ihr Vertrauen, wir hoffen, dass dies nach Erhalt Ihrer Folie vergessen sein wird.
Mit freundlichen Grüßen,
Laurent
J'ai commandé le produit sur leur site…
J'ai commandé le produit sur leur site the-portable-monitor.com mais c'est la même entreprise qui a changé de nom, il suffit de cliquer sur le lien du site indiqué sur cette page pour le constater. Je pensais que ça serait un bon outils pour le télé-travail avec des déplacements. Le produit est de mauvaise qualité, la résolution des écrans est ridicule, même pas de quoi faire du HD en 2023. Les écrans sont difficiles à sortir et ne sont pas de bonnes qualités. Le packaging est pour le coup réussi mais c'est bien la seule chose. Ils se vantent comme étant un produit innovant mais en réalité ça ne l'est pas.
J'ai retourné le produit après 2 mois d'attente pour avoir ne serait que le bon de retour car la personne en charge des retours est en vacances, après trop de mails à lire, bref pas mal d'excuses pour faire patienter. Ils ont reçu le produit conforme à l'original car je l'ai à peine allumé vu la piètre qualité de l'objet. Je me bats donc depuis 3 mois pour être remboursé, actuellement l'équipe vérifie que le produit est conforme à l'original (3 mois pour en arriver là). Au vu des avis j'ai peu d'espoir sur le fait que je sois remboursé un jour mais c'est important de remonter l'info. La raison pour laquelle ça prend autant de temps c'est que le process de retour est tout nouveau pour eux (pour une boite qui existe depuis au moins 2015 et au vu des avis c'est assez rigolo). Bref n'achetez pas chez eux autant prendre chez Amazon pour le coup, la politique de remboursement fonctionne ;) !
Evidemment ils nous annoncent que leurs avis sont tous géniaux, c'est quand même bizarre d'avoir sur leur propre site une note de 4,7 et sur les sites indépendants des notes aussi catastrophiques, cela dit pas étonnant quand on peut contrôler ses propres avis sur son propre site c'est toujours plus facile ;).
11 de julho de 2023
Avaliação não solicitada
INADMISSIBLE
J'ai déjà écrit un avis, le 7 Décembre 2022, suite à mon achat en 2021.
A ce jour je n'ai pas reçu de remboursement.
Soit disant, le PDG qui répond à mon avis et qu'il est désolé de cette situation. Sa réponse est identique à tous les avis négatifs.
J'ai pris contact à un médiateur pour régler la situation et on m'a promis un remboursement depuis plus d'un an maintenant : Toujours la même réponse : "Please allow me to express our sincerest apologies for the lack of fulfillment of your refund request in an appropriate timeframe. It is not our intention to string you along, and we regret that you're having a negative experience with us, as that is the last thing we could ever want at our company......."
Je suis un particulier où j'ai investi sur 640€, ce qui n'est pas une somme négligeable pour moi.
Honnêtement, c'est du vol.
Le médiateur m'a accompagné pendant 1 an maintenant, et même lui pense que l'entreprise n'est pas sérieuse et maintenant je vais entamer une procédure judiciaire, parce que par principe, on ne vole pas les clients et on ne ment pas aux clients.
Je n'arrive même pas à comprendre comment certaines personnes notent 5 étoiles. Ils ont eu peut être plus de chance.
Cette entreprise n'est pas sérieuse, parce que je ne comprend pas comment une procédure de remboursement peut durer plus d'un an ==> un avoir ça se créé en un clin d'oeil.
22 de setembro de 2022
Avaliação não solicitada
Resposta da portabl
Bonjour à tous,
Je suis Laurent Wéry, le CEO de Portabl.
Je suis désolé pour la frustration et je voudrais m'excuser au nom de toute l'équipe si votre expérience n'a pas été à la hauteur de vos attentes. C'est la dernière chose que nous souhaitons chez Portabl.
Nous regrettons que votre commande ait été retardée. Comme vous le mentionnez, nous avons souffert des pénuries d'aluminium et de semi-composants comme la plupart des entreprises du secteur - nous ne sommes pas les seuls, la plupart des entreprises sont touchées. Comme Sony avec la PlayStation 5 ou Tesla avec ses voitures et bien d'autres acteurs, la production est devenue beaucoup plus compliquée à gérer d'autant plus que le secteur a beaucoup souffert des récents événements, mais heureusement nous nous sommes rapprochés des principaux fournisseurs pour surmonter ces problèmes et réduire considérablement les délais de production.
Le produit semble satisfaire toutes les personnes qui l'ont reçu jusqu'à présent. (https://portabl.com/products/best-portable-usb-monitor-slide) Chaque jour, nous découvrons de nouvelles vidéos d'unboxing provenant du monde entier, de nouveaux tests effectués par des journalistes et de nouveaux commentaires qui nous ravissent plus que les autres. C'est une grande réussite pour l'équipe.
Si vous avez des questions, je vous invite à contacter notre équipe d'assistance dédiée pour vérifier l'état de votre commande avec plus de précision. Ils seront également heureux de répondre à toutes vos demandes, n'hésitez pas à leur écrire à [hello@portabl.com](mailto:hello@portabl.com) à tout moment en mentionnant votre numéro de commande. (en mentionnant les informations relatives à votre commande/contribution).
Encore une fois désolé pour cette expérience, sachez que nous faisons tout ce qui est en notre pouvoir chaque jour.
Merci encore pour votre confiance, nous espérons que cela sera oublié dès réception de votre diapositive.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Laurent
****** DO NOT ORDER!!!! ******
If I could give them a negative star, I would. I ordered a slide on June 29, 2022, paid $740 CDN, and to date, September 21, 2023 I have STILL have not received the product or a refund!!
I have been in contact with Support, Email and VAT regarding shipping and a refund and every time I get the same answer...we're waiting for product and you'll be in the next batch to be sent out so you should receive it in 4-6 weeks OR accounting is backed up with refunds and they'll get to it asap!
Either this is the worst company to exist or it's a complete scam!!!
IF YOU CAN'T SUPPLY THE PRODUCT, THEN DON'T TAKE PEOPLE'S MONEY!!!!
21 de setembro de 2023
Avaliação não solicitada
Resposta da portabl
Hi Heather,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Deceived
Yaa..me too..months already since promised to gave me 40$ if i did the review was just a lie..never get paid and now I'm reviewing bad as giving a star which they don't even deserve.
17 de abril de 2023
Avaliação não solicitada
Dont buy from Portable....aka Slidenjoy.....aka whatever they will call themselves in the future
Hello all and I hope this review is found useful to anymore wanting to deal with slidenjoy, aka portabl aka "whatever the next company name will be".
My journey with these clowns started back in 2018 and I purchase their screen(s). To this day (sep 2023) i have still not received a screen but in fairness i cancelled the order only in Jun 2023, to which they said it would take 2 weeks (i guess everyone is now doing the maths and it has been longer than two weeks). I have just sent them an email again this week (12 sep 2023) and still it is the same story of
"Thank you for reaching back, I completely understand, you've been waiting a long time for your refund and I know it's not a small amount but I want to reassure you that we take customer satisfaction seriously, and our goal has always been to provide the best experience possible at Portable. However, we acknowledge that we've failed to do that for you and that we've lost your trust.
I have escalated your request to the billing department, but unfortunately, we have not seen any progress or resolution on your behalf. Please allow me to extend our sincerest apologies for the trouble caused, but rest assured that we are actively addressing the issue and will not rest until you get your hard-earned money back.
We will proceed with the escalation of your request again, and we hope to be able to move things along faster this time.
We appreciate your patience and understanding"
I am genuinely starting to think it is a chatbot that is responding because they cant handle the level of issues that are being presented their way.
Anyways, please be aware of what I have indicated and this is a definitely "buyer beware".
All the best to whomever manages to get their screens....if you do then please share it with this forum on how you managed to achieve this....if i could go -10 i wouldve have.
12 de setembro de 2023
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Order not delivered and refund never actioned
Order entered in June 2022; product still not received.
Cancel and Refund requested in July 2023, since then two months have passed and still no action.
Support tells the billing department has the refund request and they will action it, every time I contact them.
It's a shame, because the product seems nice.
4 de setembro de 2023
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
A total scam!!
A total scam!!
I ordered 8 months ago (January 2023) a carbon screen solution and until now only excuses and no delivery. My posts/reactions on their Instagram accounts get deleted and this CEO Laurent is the biggest faker as he always posts the same standard reaction here. This company is totally BS!!
3 de setembro de 2023
Avaliação não solicitada
Resposta da portabl
Hi Tim,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
This scam should have been stopped years ago
It’s insane that this company is still promoting their fake product, it has been well over a year that I ordered it(june 2022) and a year of asking for a refund.
Always some nonsense but never any resolution, not to mention that they’ve changed their company’s name multiple times in the past. All the people that “received” a product all happen to be taking pictures in the same house?
A class action should be launched against them.
31 de agosto de 2022
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Ordered over 6 months ago... No Product... No Refund!
Ordered over 6 months ago! Asked for a refund after we bought a different model since we could not wait for it.
Have been told about 10 times over the last 3 months that they are "working on my refund" but it has never happened. Don't get screwed like I did.... RUN from this company as fast as you can. SCAM and I hope the owner goes to prison over it!
28 de agosto de 2023
Avaliação não solicitada
Resposta da portabl
Hi Chad,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Thieves!
Thieves!! Ordered one year ago! Now I see a new company that seems to be very alike to this scam. It is called Sterrabrand. Whatch out! It might been them. Now they will answer this warning with the same as all the others. They are really fake and thieves! Spread the word
27 de agosto de 2023
Avaliação não solicitada
Resposta da portabl
Hi Riki,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We are not thieves or scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Biggest scam in Belgium!
Original backer of the fundraiser many years ago.
Also completed my order and pays in full for my order.
Every month new excuses. Production problems, COVID, all a bunch of excuses to keep selling a bag of air.
This company is still active in Belgium and is one of the biggest scams I’ve seen in a while. If you want a refund, the excuses start again on why they can’t give your refund.
This company is bankrupt and don’t believe the fake answers from the “CEO” Laurent Wéry. He has packed his bags with all the money he has gathered from this scam and is no longer active.
It’s time to get their website taken down because they’re still selling online and none of the buyers have seen their purchase!
27 de agosto de 2023
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
A shamble!
I ordered a screen from this company with a delivery service of 48h. After 3 days, they said they had logistics issues so I cancelled and they e-mailed me right away, apologising and confirming that a refund was on its way (after I filled in their official refund form). It has been nearly 6 weeks and no refund yet, always sending useless e-mails to apologise. Do not deal with this company, a shamble!!
18 de julho de 2023
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Recomendado
Al principio no creía todo lo que prometían pero una vez recibí las pantallas todo fue perfecto
Muy recomendado
1 de agosto de 2023
Avaliação não solicitada
Backlog customers wait even longer as stock being allocated to new orders instead
Just when you think they can’t get any worse - new customer orders being shipped before backlog customers. 😡
14 months since ordering - still no product, no proactive updates and estimate is - should be before it hits 19 months!!! 👵🏼
But if I ordered it as a new product now - I would be guaranteed delivery in 3-5 days.
That hardly seems fair.
The ‘sweetener’ is that the product that will/may eventually be delivered is the latest model rather than last years version. Well of course it is - they don’t make the old version any more 🤣
I even considered bravely/stupidly buying a new one (price is about £100 more now) and gifting the original when it does turn up and asked if there was a ‘massively inconvenienced customer’ offer if an additional product was purchased. You know a discount on the current price for still not having delivered last years order.
After all, other products are available, are cheaper and Amazon would deliver by 1pm tomorrow, but they don’t have the extra functionality this has.
The response from ‘management’ was ‘no way’. After all why would a company that has what looks like a good product (won’t know unless it actually arrives) but unbelievably poor production and delivery capability, that in 14 months has not issued a single proactive update and is shipping to brand new customers ahead of its backlog of loyal and extremely patient existing customers possible care about doing something as a token apology? I mean for that they would actually have to care about customers and the customer experience - and clearly Portabl doesn’t care about their customers.
The website claims a customer rating of 4.6/5. Utter fiction. Even the 1.3/5 rating here is generous. I’m told by Portabl the 4.6 is from people who actually have the product. That missed the point. Trustpilot is rating the company. Even with a brilliant product if your company is doing this poor a job overall, and you really don’t care how you treat your customers, there’s not much hope.
Laurent - I have contacted Customer Services - approx every 2 months - been waiting 14 months now. The reason I know you are ignoring customers who have waited over a year and shipping some inventory to brand new customers is because Customer Services told me. I don't care how good a product you have your treatment of your exceedingly patient customers is disgusting and in that entire time there has been zero proactive communications from Portabl except one email when I originally ordered to say you had a 3 month delay. 14 months and counting. I do not believe any other tech company is handling their wait lists or communication like this. really is a zero stars experience.
16 de agosto de 2023
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Glatter Betrug
Glatter Betrug. Im 2022 bestellt und bezahlt. Seither nur Vertröstungen mit Scheinausreden. Eine absolute Frechheit!
15 de agosto de 2023
Avaliação não solicitada
Resposta da portabl
Hallo,
Ich bin Laurent Wéry, der CEO von Portabl.
Es tut mir leid für die Frustration und ich möchte mich im Namen des gesamten Teams entschuldigen, wenn Ihre Erfahrung nicht Ihren Erwartungen entsprach. Das ist das Letzte, was wir bei Portabl wollen.
Unser Unternehmen ist kein Betrug. Unser Produkt ist echt und unser Kundenstamm auch https://portabl.com/products/best-portable-usb-monitor-slide. Bitte beachten Sie, dass wir ein kleines Unternehmen sind und nicht über die Arbeitskräfte oder das Budget eines multinationalen Unternehmens verfügen , was uns anfälliger für unerwartete Ereignisse (z. B. eine Pandemie oder einen weltweiten Mangel an Komponenten) macht. Wir arbeiten jedoch jeden Tag hart daran, über mehr Rohmaterial zu verhandeln, unser Produkt zu produzieren und zu liefern und gleichzeitig alte und neue Kunden zu betreuen. Seien Sie versichert, dass dies der Fall sein sollte Sie haben bei uns eine Bestellung aufgegeben, wir liefern die geschuldete Ware. Alle rechtlichen Informationen finden Sie auf unserer Website www.portabl.com.
Wir bedauern, wenn sich Ihre Bestellung verzögert hat. Wie Sie bereits erwähnt haben, haben wir wie die meisten Unternehmen in diesem Bereich unter der Knappheit bei Aluminium und Halbkomponenten gelitten – wir sind nicht die einzigen, die meisten Unternehmen sind davon betroffen. Wie Sony mit der PlayStation 5 oder Tesla mit ihren Autos und vielen anderen Spielern ist die Verwaltung der Produktion sehr kompliziert geworden, insbesondere da die Branche unter den jüngsten Ereignissen stark gelitten hat, aber glücklicherweise haben wir uns an große Zulieferer gewandt, um diese Probleme zu lösen und zu reduzieren Produktionszeiten erheblich verkürzen.
Das Produkt scheint bisher alle Menschen zufrieden zu stellen, die es erhalten haben. (https://portabl.com/products/best-portable-usb-monitor-slide) Jeden Tag entdecken wir neue Unboxing-Videos aus aller Welt, neue Tests von Journalisten und neue Kommentare, die uns mehr als die anderen begeistern. Das ist ein großer Erfolg für das Team.
Wenn Sie Fragen haben, lade ich Sie ein, sich an unser engagiertes Support-Team zu wenden, um den Status Ihrer Bestellung genauer zu überprüfen. Sie beantworten auch gerne alle Ihre Anfragen. Schreiben Sie ihnen jederzeit eine E-Mail an [hello@portabl.com](mailto:hello@portabl.com) und geben Sie Ihre Bestellnummer an. (unter Angabe Ihrer Bestell-/Beitragsinformationen).
Nochmals entschuldigen wir uns für die Erfahrung. Bitte seien Sie sich darüber im Klaren, dass wir jeden Tag alles tun, was wir können.
Nochmals vielen Dank für Ihr Vertrauen. Wir hoffen, dass dies nach Erhalt Ihrer Folie vergessen wird.
Beste grüße,
Laurent
ordered 2 of these in October 2022
ordered 2 of these in October 2022 - never delivered, been in touch 2 or 3 times, saying it is on a delay. but still never arrives, today I have been in a chat with 'Peace' this was the answer i received - Thank you for waiting, We are truly sorry for the inconvenience. Please know that we have been making regular deliveries to pending orders like yours and are finally catching up so its just a matter of time that we will get to yours. - I HAVE BEEN WAITING OVER 10 MONTHS!!!
I asked for a timescale and the reply was -
I can say that at the moment we've delivered a lot more old orders, so the supply runs out quickly, which is why we continue to wait for more stocks to arrive so honestly I am unable to provide a specific date or a timeframe for delivery, I obviously can't because I'm also relying on the update from our manufacturer.
I then asked if I could request a refund? the reply was -
of course, We feel very sorry to hear about your order cancelation request. I definitely understand your decision but just so you know, our new facility is up and running. We are producing a hundred units. We expect to fulfill all existing orders when our stocks arrive in the few months. We are finally ending the long journey of waiting.
As long as your order is not fulfilled. You are eligible for a 100% refund and we can help you process your refund request.
I have submitted the forms, and will keep you updated if I do indeed receive a refund.
UPDATE - still not recieved and still no refund. How can you still be taking orders in November 2023!!!!
UPDATE - still no product or refund, how are these people still allow to operate.
14 de agosto de 2023
Avaliação não solicitada
Resposta da portabl
Hi Tracey,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Absolute scam bunch of Thieves!!
Absolute scam – Ordered Slide July 2022
They are using COVID an excuse for not proving you with the product, then when ask for refund which they confirm they will process within 14 days as per their Policy, further excuses are provided saying ‘We fully understand your frustration and urgency to have your funds returned to you as soon as possible, and we want to assure you that we're committed to fulfilling your refund request, but the billing department will need additional time in order to get to your request, as they are a small team handling a large influx of refunds.
Unfortunately, we are unable to provide a date or timeframe for the refund, so we can't guarantee the end of today as a deadline. Please accept our sincerest apologies, and rest assured that we are taking care of it and will have your money returned to you as soon as it is possible.’
What a load of BS….. SCAM – to steal your hard earned money
14 de agosto de 2023
Avaliação não solicitada
Resposta da portabl
Hi there,
I am Laurent Wéry, the CEO of Portabl.
I am sorry for the frustration and would like to apologize on behalf of the entire team if your experience was not what you expected. That is the last thing we want at Portabl.
Our company is not a scam. Our product is real and so is our customer base https://portabl.com/products/best-portable-usb-monitor-slide , please note that we are a small company and do not have the manpower or budget of a multi national, which makes us more vulnerable to the unexpected (i.e. a pandemic or a worldwide shortage of components), however we work hard every day to negotiate for more raw material, produce and deliver our product while managing old and new customers, rest assured that if you have placed an order with our company, we will deliver what is owed. You can find all the legal information on our website www.portabl.com.
We regret if your order has been delayed. As you mention, we have suffered from the shortages of aluminum and semi-components like most of the companies in the field - we are not the only ones, most firms are impacted. As Sony with the PlayStation 5 or Tesla with their cars and many other players, the production has become much complicated to manage especially since the sector has suffered a lot from the recent events, but fortunately we have approached major suppliers to overcome these problems and reduce production times considerably.
The product seems to satisfy all the people who have received it so far. (https://portabl.com/products/best-portable-usb-monitor-slide) Every day we discover new unboxing videos from all over the world, new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
If you have any questions, I invite you to contact our dedicated support team to check the status of your order with more precision. They will also be happy to answer all your requests, feel free to drop them a line on [hello@portabl.com](mailto:hello@portabl.com) at any time and mention your order number. (mentioning your order/contribution information).
Again sorry for the experience, please know that we are doing everything we can everyday.
Thank you again for your trust, we hope this will be forgotten upon receipt of your Slide.
Best regards,
Laurent
Produis bien reçu !
Produis bien reçu ! J’ai eu des personnes au téléphone lors du temps de livraison car certes en vue des avis cela peux faire peur, mais je tiens à les remercier car ils ont été réactif et j’ai bien reçu le produit, testé et je recommande à 100%. Délai de livraison de 20 jours car bloqué à la douane quelques jours. Ce n’est absolument pas une arnaque.
7 de agosto de 2023
Avaliação não solicitada
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