PortfolioPilot Avaliações 

56
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Don't do it. The 'free' trial is impossible to cancel, and when you get charged you can't delete your account. The site tells you that you need to downgrade to a free account in order to not get charg... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently learned about this AI financial advisor. I have very bad experiences with human financial advisors. My 1st one put 30% of my portfolio in tech against my wishes 2 months before the dot-com cr... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It’s the most useful tracker and advisor tool I’ve ever used but it needs some refinement. Specifically, a dedicated mobile site/app. Also it can be a tad difficult to find certain advice and data due... Ver mais

Avaliado com 3 de um total de 5 estrelas

I canceled my subscription. I have been waiting for months to get my refund. Have gotten nothing but the run around. Company refuses to send me a physical check that I requested since they cant... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Planejamento Financeiro
  2. também em
  3. Empresa de Software
  4. Serviços de Investimentos

Escrito pela empresa

Your personal AI Financial Advisor. Get smarter asset tracking, 360° portfolio analysis, and hyper-personalized recommendations guided by our Economic Insights Engine. (Views expressed on Trustpilot are the contributors' own and are not endorsed by Global Predictions in any way)


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

56 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(56)

18 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Support doesn’t even respond

Support doesn’t even respond, whats the point of an upgraded plan

Edit: Yes the issue is resolved now, thank you for the support.

2 de novembro de 2025
Avaliação não solicitada
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Resposta da PortfolioPilot

Sorry to hear you had such an unpleasant experience. We try to respond as quickly as possible. I see that everything is properly wrapped up with support now, is there anything else we can do to help going forward?

Avaliado com 2 de um total de 5 estrelas

I've used it for a few months

I've used it for a few months. Nice idea but not ready for prime time yet.

Update 9/26: I have been sending emails to customer support since 9/21 and so far no response. I need assistance with canceling my subscription. I am unable to cancel it based on the instructions they offer.

24 de setembro de 2025
Avaliação não solicitada
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Resposta da PortfolioPilot

Very sorry to hear you're this frustrated. We don't see you as a customer in the product. If you could reach out to support@portfoliopilot.com then we could figure out what's going on and point you in the right direction. Thank you.

Avaliado com 1 de um total de 5 estrelas

Found the service to be underwhelming…

Found the service to be underwhelming and don't take the trial membership. The trial is extremely difficult to cancel. You think your canceled and then you will be billed and support was no help in processing my requested refund. An all around poor experience.

4 de setembro de 2025
Avaliação não solicitada
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Resposta da PortfolioPilot

Hello, very sorry to hear you had such a poor experience! It seems from customer support tickets that you repeatedly provided the wrong email address for the associated PortfolioPilot account. Once you provided the right address, our support team was able to process a refund in less than 24 hours. Please let us know if there's anything else we can do to help with the downgrade process - we're definitely focused on long-term retention and growth and want to set up the best experience for all users!
Thanks

Avaliado com 3 de um total de 5 estrelas

A great start that will benefit from further refinement

I love the platform’s intent; it fills a huge vacuum in the industry. However, the interface and ease of use need further refinement for the platform to fulfill its potential. Excited to see how things evolve.

31 de julho de 2025
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Resposta da PortfolioPilot

Thank you so much for the review! We're very focused on trying to improve the interface right now, any chance you'd send us some direct notes to support@portfoliopilot.com about where you got stuck? We'd really like to hear from you and figure out what would make it a 5/5 experience. Thanks.

Avaliado com 5 de um total de 5 estrelas

Looking for investment advice and…

Looking for investment advice and understanding how whole trading system works. Tried many forums, portfoliopilot does a great job explaining it. I am pretty comfortable with every tool website offers.

21 de julho de 2025
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Resposta da PortfolioPilot

Thank you so much, please let us know if there's anything we can do to make PortfolioPilot even better!

Avaliado com 1 de um total de 5 estrelas

Bad advice all dressed up as AI

I have found this service to be severely lacking. The investment suggestions have been terrible - -instant money losers like GNR and STRIPS have cost me multiple thousands of dollars. It suggested buying RING after the run up and before a small correction. It suggests I buy 156,000 of Zoom, which i frankly can't believe is the best stock idea right now.

Even the portfolio analysis is off. For one thing, it doesn't correctly track my AVUV fund as small cap. That's a no brainer that points to other basic issues under the hood.

The YouTube's on how to get the most out of Portfolio Pilot are similarly weak. I had hopes for this product, but they have not been borne out.

20 de maio de 2025
Avaliação não solicitada
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Resposta da PortfolioPilot

Hello, so sorry to hear that! We prioritize giving good investment advice over anything else. As always, the investment advice is personalized to your account, your preferences, your current portfolio/net worth - as PortfolioPilot tries to optimize your Portfolio Score across risk preference, risk-adjusted returns, and downside protection.
I'd like to get on a call to get to the heart of this and fix any issues you see. Could you please reach out to support@portfoliopilot.com to help us help you fix these issues?
Also, FYI here are the latest batch of product walkthrough videos: https://www.youtube.com/playlist?list=PLHfgew86AyY-T36oO1FjwzDX0TfwoEVwG (are those more to your liking?)
Thank you,
- Alex

Avaliado com 2 de um total de 5 estrelas

Even with direct access to my Vanguard…

Even with direct access to my Vanguard account, portfolio pilot cannot see the individual investments in my account, and classifies everything as cash, making all of the financial recommendations useless to me

18 de maio de 2025
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Resposta da PortfolioPilot

Sorry to see this! We have contacted our account connection partner on your behalf to fix this problem and should be able to get back to you soon with a fix. Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

No Brainer

No brainer of a partner to assist with managing your portfolio.

What a human usually charges 1.00% of your AUM. You can have similar (dare I say better ) help from an unbiased AI partner.

4 de abril de 2025
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Resposta da PortfolioPilot

Amazing, thank you for the support and feedback!

Avaliado com 4 de um total de 5 estrelas

Love it because it helps me with tough…

Love it because it helps me with tough market problems and it’s nice knowing my real net worth

22 de julho de 2024
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Resposta da PortfolioPilot

Thank you! Let us know how we can earn a 5 star review, we're constantly trying to improve the product :)

Avaliado com 5 de um total de 5 estrelas

Good, I hope they continue to improve.

I'm giving this 5 stars because I think it's the future and these guys have made an admirable attempt at creating an AI augmented portfolio management solution. I appreciate the analytics and visibility into my portfolio, as well as the occasional recommendation based on my activity. Though I'm giving it five stars (for being innovative, forward thinking and for maintaining a robust free usage tier), I think a lot can be improved. Recommendations are often disconnected from investment themes in the portfolio, and, last I checked, the AI search and market summaries weren't actionable quality. I hope they'll continue to get better.

27 de março de 2025
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Resposta da PortfolioPilot

Thank you so much! Every Monday evening is a new release, so we're moving quick and constantly trying to improve everything - including the recommendations and market insights. Have you set the Recommendations preferences? (you can set a number of preferences to further personalize your recommendations). I'll reach out to see if that improves the recs for you or if there's something else we can do to make it better!

Avaliado com 2 de um total de 5 estrelas

the forcest of the yearly retorn is…

the forcest of the yearly retorn is not reasenebal and i lookt like on the simbel ysg qqq and more it does not mach plain logic and like the simbel ysg wont grow 7% becoes it grew the last year 50% with olmost no reson. and you say that the qqq will grow 6% i saw that your forcast is not on a track that was tro in the hitory

22 de março de 2025
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Resposta da PortfolioPilot

Hi Shmuel, thanks for the review. However, I'm not quite sure what the issue you see is. Are you saying that you think QQQ is going to grow by 50% this year?

Avaliado com 4 de um total de 5 estrelas

So far so good

So far so good, I'm still learning the finance terminology, but I'm slowly getting the hang of it. I keep running into a few problems but I think it's me, not the software.

12 de março de 2025
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Resposta da PortfolioPilot

Thank you very much, Joey! Please reach out to support@portfoliopilot.com if we can answer any other questions for you - we're constantly trying to make the product easier to use :)

Avaliado com 3 de um total de 5 estrelas

More context around recommendations

Importing accounts was not smooth. Had to delete and reconnect accounts several times to get it to work. System did not initially recognize several Fortune 500 ticker symbols. Getting portfolio recommendations is slow (system thinks for a long time).

I like the idea and would see value, but not sure I would use it due to the slowness of the system.

Recommendations could use some context - I like how Grok3 gives the play by play of what it is thinking and how it comes to it's conclusions. I recommend incorporating some of that in the recommendations. Instead of just recommending one ETF, maybe tell the story of others that were considered and why they weren't chosen.

3 de março de 2025
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Resposta da PortfolioPilot

Hi Chris,
Thanks for leaving a review and providing so much feedback! We went through a server migration this weekend and so unfortunately its possible you got caught in that move - very sorry. Everything should be very quick now and work as you might expect. Account connection should be quick, portfolio recommendations should generate in less than 20 sec. As for recommendations context, did you click on "View details" on each investing advice card? It'll show an entire page of information justifying its recommendation choice (including impact on the rest of your portfolio, expected returns, tax impact, downside protection, info about the fund/stock, etc).
Happy to chat, just reach out to support@portfoliopilot.com with follow up questions or to organize a live call. Thanks :)

Avaliado com 2 de um total de 5 estrelas

I don't know anything about your app it…

I don't know anything about your app it came up and I watched a video and clicked on it for a second

26 de fevereiro de 2025
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Resposta da PortfolioPilot

Hi Tyler,
Thanks for reviewing, is there anything we can to improve the experience for you? We're constantly trying to improve the experience and want to make it genuinely useful for all.

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