Posh Eyes Opticians Oxford Avaliações 53

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Order Reference 100016128, Absolutely can't fault this company. Uploaded my prescription and other details to their website, with no issues whatsoever. Delivered within two weeks, and they fit pe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rang Julian on Monday with a query about the lense type. He advised me that with my prescription I didn't really need the more expensive thinner options.. Wow!! That makes a refreshing change these... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant website but I needed some help and guidance so I had to call, Julian was quick to answer my questions, very knowledgeable and very patient. I was having some unusual glasses reglazed... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've used this company twice now - once in 2007 and now again in 2015 - both times I've bought Silhouette glasses, and both times been very happy with the results. The prices are fantastic, but perhap... Ver mais

Detalhes da empresa

  1. Oculista
  2. Fornecedor de Lentes de Contato
  3. Distribuidora de óculos
  4. Loja de óculos de sol

Escrito pela empresa

Posh Eyes is a leading UK supplier of Designer Glasses and branded contact lenses. Specialist in varifocal prescription lenses. Retailer of top designer glasses brands including Silhouette, Prada, Ray-Ban, POLICE, Oakley, Jaeger, X-Eyes, Calvin Klein, Guess and Gant. Full range of dailies and monthlies contact lenses from Acuvue, Focus, Air Optix, Purevision and Biofinity.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

53 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Prescription Lenses for my Oakley Actuator SQ

Order Reference 100016128,

Absolutely can't fault this company. Uploaded my prescription and other details to their website, with no issues whatsoever. Delivered within two weeks, and they fit perfectly, and the exact same vision as my prescription glasses.

Highly recommend......😎👍🏼

18 de abril de 2026
Avaliação não solicitada
logotipo da Posh Eyes Opticians Oxford

Resposta da Posh Eyes Opticians Oxford

Thank you for posting your review Kris. Great to hear that you are enjoying your new Oakley prescription lenses. Regards, Julian

Avaliado com 5 de um total de 5 estrelas

You don't need glasses to see great service

Brilliant website but I needed some help and guidance so I had to call, Julian was quick to answer my questions, very knowledgeable and very patient.

I was having some unusual glasses reglazed Huawei Smart Glasses 2 (Brow line edition) with some Zeiss lenses, posh eyes went away confirmed it could be done and got back to me with a highly competitive price very quickly.

A little over a week I had my glasses back to me regazed all in all a great friendly service and very speedily completed.

Posh Eyes are highly recommend and I will be using again.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful and informative - very happy to have found this company

I originally contacted posh eyes in relation to obtaining some geniune Rayban prescription lens replacements. Julian was extremely helpful and informative and through our conversations I actually went ahead with replacing my older Oakley lenses which I didn’t know / realise was possible. Process was extremely smooth and Julian was communicative and helpful throughout. I have another pair of glasses I would like doing and I won’t hesitate to use this company again.

29 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best online optician in Europe

Julian veloce a rispondere e disponibile per ogni richiesta di personalizzazione.
Il miglior ottico online che io conosco.

3 de junho de 2024
Avaliação não solicitada
logotipo da Posh Eyes Opticians Oxford

Resposta da Posh Eyes Opticians Oxford

Many thanks for your review Giulio. Kind regards, Julian, Posh Eyes

Avaliado com 5 de um total de 5 estrelas

A truly brilliant service

A truly brilliant service. Professional, speedy and thorough. I got a branded pair of glasses much cheaper than an unbranded pair of the High Street. The process was very simple and I would definitely use them again.

19 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor company

Company takes the full 10 working days to mark as dispatched, but still not actually dispatched as Royal Mail don't have the parcel.

When I rang earlier in the week got a story about glasses going missing on the way to the lab, so they aren't dispatching them anyway.

This company is drop shipping and lie about dispatched. I'll never use again. Ordered 20/5, 6/6 still nothing.

EDIT: So everything I said was spot on

EDIT2: Now two days later, Royal Mail still don't have the parcel. Marking dispatched is a therefore a untrue, which I think makes it a lie. I rang and was hung up on as apparently telling the truth is rude and they will no longer speak to me. Contacting trading standards, this company is an utter joke.

6 de junho de 2024
Avaliação não solicitada
logotipo da Posh Eyes Opticians Oxford

Resposta da Posh Eyes Opticians Oxford

Dean, many thanks for your comments. I am sorry to hear that you are unhappy with the service you have received from Posh Eyes. My apologies for the slight delay in despatching your Ray-Ban prescription Predator 2 sunglasses to you. As discussed on the phone, unfortunately the turnaround from our lens manufacturer was longer than we had hoped, which led to a two day delay. Rest assured that your prescription sunglasses are ready to go and you will be able to track the progress of your delivery once the Royal Mail has collected from us. Kind regards, Julian Gooddy, Managing Director, Posh Eyes.

RESPONSE TO EDIT: Just to clarify, we do not "lie" about items despatched. Once a Royal Mail label is generated, a despatch email is automatically created and sent to our customers. There is a short time between the label being generated and the Royal Mail collection.

Avaliado com 5 de um total de 5 estrelas

Excellent Company

I spoke to Julian who was very helpful in advising me on the best lenses for my varifocal prescription.
The new glasses arrived very quickly and are perfect.
The service is excellent and my place to use for all future glasses.
Thank you .

30 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great optical experience

I've ordered replacement lenses after 2 previous successfull experiences of buying 2 pairs of glasses with multifocal/varifocal lenses in the past few years.
Service is personal, helpful and professional.
All is authentic genuine and new.
Lenses are great.
Very happy!

2 de janeiro de 2024
Avaliação não solicitada
logotipo da Posh Eyes Opticians Oxford

Resposta da Posh Eyes Opticians Oxford

Thank you for your comments. We appreciate the time you have taken to provide us with feedback. Regards, Julian, Posh Eyes.

Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Julian was exceptional. i received first class service bearing in mind that I have special lenses. His recommendations have worked perfectly. Highly recommend Posh Eyes.

22 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing! Posh Eyes are incredible!

Oakley didn’t make lenses for the frames I wanted. Julian was incredibly helpful and went out his way to assist and offer expert advice on alternative lenses and Oakley frames, options etc. My chosen glasses arrived super quick and look fantastic. Posh eyes and Julian was a perfect experience - great service, expert advice, quick delivery, top product, great communication & keen to ensure the customer is happy. I will 100% be using them again.

25 de maio de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID LIKE THE PLAGUE!

Utterly Useless.

I ordered a pair of Oakley Sunglasses that were "in stock" on the website. I eventually get an email from Julian telling me that they were a "special order" and that my existing lenses didn't fit the new frame.

I acknowledged the error and politely requested a refund as no work had been performed, request was denied by Julian as it was a "special order" weird, because they're a common frame in the Oakley range. Julian could fit expensive new Oakley lenses though, rather conveniently.

I then requested the frame be sent out as i've ordered lenses from a laboratory, only to receive no response and my old lenses arrive in the post and a refund email from the company.

I would suggest you spend your money elsewhere, this chap really needs to find another line of work, retail and customer service isn't a strong point.

25 de maio de 2021
Avaliação não solicitada
logotipo da Posh Eyes Opticians Oxford

Resposta da Posh Eyes Opticians Oxford

I am very sorry that you have not been happy with your experience.

Some of our products, particularly those which have been discontinued by a manufacturer, can only be purchased from Posh Eyes as make-to-order items. We highlight on our website those items which are make-to-order only.

We recognise that mistakes can be made by customers, even when ordering make-to-order items, and hence, as a gesture of goodwill, we returned your lenses to you at no cost to you and provided a full refund of your order as per your original email request.

Given our efforts to help, we were very surprised by the comments and rating. Nevertheless, we always encourage those who have experience of Posh Eyes to let us know their views.

Julian, Posh Eyes

Avaliado com 5 de um total de 5 estrelas

Absolutely incredible service

Absolutely incredible service.

I've been a full-time glasses wearer for 2 years and each summer I've threatened to buy prescription lenses for my Oakley Frogskins. Each year I've struggled to justify the cost the high street opticians want to charge for genuine Oakley lenses. And yes, they are superior lenses!

I found Posh Eyes a year ago but didn't take the plunge. It seemed risky to buy such expensive lenses online, but this year I decided to go for it. I'd already made contact with them via Social Media to verify they were indeed genuine Oakley lenses, and so ordered online.

Communication was excellent and Julian was very clear how long they'd take. Today they've arrived and I must say they are perfect.

Don't be concerned about ordering online with them - they're fantastic. And when I need new glasses I'll be sure to get them from Posh Eyes.

20 de maio de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID 😡

Ordered £140 sunglasses from them arrived today i opened case seen i had beed sent a hideous wrong colour i emailed straight away asked to return them for ones i ordered or refund and was refused any help but i could pay a further £70 plus delivery for lenses i originally wanted. So BEWARE if you order from them 😡😡😡

18 de maio de 2021
Avaliação não solicitada
logotipo da Posh Eyes Opticians Oxford

Resposta da Posh Eyes Opticians Oxford

I am very sorry that you have been unhappy with your purchase from Posh Eyes. We aim to provide the highest level of customer service and to resolve any issues in an amicable way. Although we are unable to refund a make-to-order item that is purchased in error, we will of course look to find a way to help our customer achieve a satisfactory outcome. Occasionally our offer to help is not accepted. Should you decide to change your mind, I will be happy to help in providing you with exactly the sunglasses you would like, rather than the sunglasses ordered. Kind regards, Julian Gooddy, Posh Eyes.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Great service. Initially chose them due to the selection of glasses. However, I will definitely be using them again based on their service and delivery.

17 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service!

Great company! I couldn't find the pair of sunglasses I was looking for anywhere, but Posh Eyes had them - great price and great service. Would really recommend. Cheers!

12 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Overall great service

Overall I am very impressed with the service I’ve had from this company. Glasses arrived with thinned lens, excellent result and appear very good quality. I always get the thinnest lens as I have a high prescription and have used other companies online that I would have considered excellent in the past however posh eyes so far appear to be the best I’ve used. Delivery after dispatch was very fast. Small gripe would be that some communication re status of order could be improved but would definitely use again and have no problem recommending.

10 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Having struggled with standard high…

Having struggled with standard high street varifocals for some time Posh Eyes was a revelation! Rather than just offering three or four variations on the basic lens (as had been the case with my previous chain optician) Julian has access to a number of manufacturers meaning that he can truly customise your glasses. He really took the time to find out exactly what I wanted from my varifocals and, consequently he was able to recommend specific Zeiss lenses which, combined with superlight Oakley frames, have made life much easier! So pleased was I that I ordered a pair of sunglasses too. My husband has also just bought his new glasses from Posh Eyes and is delighted with them; he says they are far better than all his previous high street ones!
Julian provides an amazing service with excellent 'products' and I have already recommended Posh Eyes to friends and family and will continue to do so. I only wish I'd discovered Posh Eyes a few years ago - especially as they are based just up the road from me ;-)

9 de novembro de 2019
Avaliação não solicitada

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