Posterstore Avaliações 744

O TrustScore é 3.5 de um total de 5

3,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Ver mais

Avaliado com 4 de um total de 5 estrelas

Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Ver mais

3,7

Bom

O TrustScore é 3.5 de um total de 5

744 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wow !!

C'est la 2e commande et je suis complètement sous le charme de Poster Shore!!
La livraison est rapide, la qualité équivaut au prix et la beauté du produit est parfaite !!

6 de março de 2025
Avaliado com 3 de um total de 5 estrelas

Hello

Hello, couldn’t get a straight answer on delivery date, it took about 15 days instead of 5-6 and then the wrong item came.

You then sent the right item within 5 days.

15 de fevereiro de 2025
logotipo da Posterstore

Resposta da Posterstore

Hi,

We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.

Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.

Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. If you have any further concerns or need assistance, please reach out to our Customer Service team. We are committed to resolving any issues and ensuring your satisfaction.

Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.

POSTER STORE

Avaliado com 3 de um total de 5 estrelas

The frames are nice and thick

The frames are nice and thick. It came with lots of dust that got stuck on the acrylic glass and wiping them both scratched the glass and gave me splinters.

16 de fevereiro de 2025
logotipo da Posterstore

Resposta da Posterstore

Hi Abirami,

We're sorry to hear your frames arrived damaged. While we carefully choose our packaging to ensure safe delivery, occasional damage can still occur during transit. We apologize for any inconvenience this has caused and appreciate your understanding.

We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern.

Thank you for your patience. We look forward to assisting you and ensuring your satisfaction.

POSTER STORE

Avaliado com 5 de um total de 5 estrelas

Très contente

Très bien emballé , plusieurs options derrière les cadres pour accrocher. Plexiglass parfait. Seulement une affiche qui est un peu floue.

16 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Item arrived late and damaged

6 de fevereiro de 2025
logotipo da Posterstore

Resposta da Posterstore

Hi Michelle,

We’re very sorry to hear your order was damaged during transit. We take great care to package all orders securely, using durable tubes or flat packaging based on the order’s size and nature. Our goal is to protect your items with high-quality materials, and we regret that this wasn’t your experience.

As we couldn't find any contact information with your review, please reach out to our Customer Service team directly. This will help us resolve the issue promptly and find the best solution for you.

Thank you for your understanding. We look forward to assisting you and ensuring your satisfaction.

Team Poster Store

Avaliado com 5 de um total de 5 estrelas

Great products…

Poster and frames arrived in a timely fashion. Frames were easy to use and the prints I inserted look professionally installed.

8 de fevereiro de 2025
Avaliado com 2 de um total de 5 estrelas

Not the Quality of a Poster

These are not the type of posters I expected. The paper is stiff and lightweight. I was expecting the heavy, more pliable traditional poster paper. Also, the colour saturation, contrast, and sharpness are not there causing the pictures to appear washed out. It looks like they were printed on someone’s home printer. This was a waste of my money, and I will not order from here again. I gave two stars because of the decent selection of pictures, the communication regarding shipping, and the fact that I did receive something.

6 de fevereiro de 2025
logotipo da Posterstore

Resposta da Posterstore

Hi Sheryl,

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Team Poster Store

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