The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The Travel Card and website work flawlessly, but the mobile app is absolutely useless. Every time I try to use it it says "Sorry, there is a system error, please try again later". No matter how many t... Ver mais
A empresa respondeu
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... Ver mais
A empresa respondeu
This card and app was fantastic to use and will definitely use again, our finances for our holidays worked well, knew exactly what we were spending where and when. Even back at home its great for sepa... Ver mais
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The card is a great idea. We opted to take our cards instead of cash for security reasons. However, nobody told us that the card had to be ‘activated’ before we could use it. Consequently when attempt... Ver mais
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The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Reino Unido
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It's simple to add money, I've not used it yet as I have a few weeks until my holiday, I will update my review when I return.

Resposta da Post Office Travel Money Card
Wouldn’t be without my postoffice travel card when abroad. It’s easy to use, fast and reliable. A definite must when travelling.

Resposta da Post Office Travel Money Card
I miss laid my travel card. From ringing up and speaking to a lovely lady named Alison and telling her what had happened I received my new card in 2 days.
Such good efficient service.

Resposta da Post Office Travel Money Card
Rates aren’t nearly as good as other companies
Ok to use but can’t log in when no internet connection

Resposta da Post Office Travel Money Card
As usual, trying to top up and I got the 'problem with system' message.
Were now stuck on the USA/Canadian border.
Assuming we do actually get home I'm giving up the PO card. It's let me down too many times.

Resposta da Post Office Travel Money Card

Resposta da Post Office Travel Money Card
Order no.POL29811343.
If I could mark 0 I would. Online order i received had a shortfall of €30 which i reported and investigated for 2 weeks. Post office processes are fail safe ( NOT) and customer is either lying or trying to defraud.
PLEASE COUNT MONEY BEFORE YOU LEAVE BRANCH. COUNTER STAFF ARE NO LONGER ALLOWED TO OPEN YOUR ORDER TO CHECK .... YOU MUST

Resposta da Post Office Travel Money Card
Trying to cancel my card seems impossible on line. I went to the post office and they said they can't cancel it, or don't know how to. I was told to phone up and cancel it. The reason for canceling my card is I got charged £1.50 to take out my own money. I will never recommend the post office travel card to anyone.

Resposta da Post Office Travel Money Card
Could not use my card automatically in French supermarket. Had to use an atm initially.

Resposta da Post Office Travel Money Card
No good for emergency. Purchased. Thursday. Fpr friday teio to soain cant activate for 3 days. Wtf. Now in spain. Tried again. Still lock.
Try ither this one is hard work.
You try call them from uk. Night mere

Resposta da Post Office Travel Money Card
A very helpful and knowledgeable post office assistant talked us through the whole procedure.
We have had no problems using the card so far.

Resposta da Post Office Travel Money Card
The card is easy to top up using the app. Excepted everywhere with no issues, will definitely be using it again

Resposta da Post Office Travel Money Card
Easy to register, friendly and helpful staff at the Evesham branch. Only put a small amount of euros on for emergency situations, also just to familiarise my self with the card.
I used it at a petrol station which are mainly automated in Sicily to fill up with fuel. No problems. I'll put more euros on now I feel confident with it's usage.
Just need to remember the pin number.

Resposta da Post Office Travel Money Card
It’s fantastic. Card is easy to put my currency money on. & it’s good that you can switch currency if you have any left from your last holiday to your new destination. Is good that I can top up when needed.
Iv never had any issues using it. Iv often been asked what I use when going on holiday & I always recommend the post office travel card.

Resposta da Post Office Travel Money Card
Often useful but often declined in Supermarkets in Scandinavia for no reason. Most inconvenient on my many trips there.

Resposta da Post Office Travel Money Card

Resposta da Post Office Travel Money Card
Chose to use this company after seeing them on Topcashback, so got a travel money card in Feb, after 6 months I’ve just found out they’ve declined the cashback with no reason provided. I won’t be using them on my next trip, and will be avoiding any post office travel money products in the future, they incentive signing up then refuse to give you what they owe. Really don’t recommend

Resposta da Post Office Travel Money Card
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