Post Office  Avaliações 

Post Office said they tried to deliver to me at a specific time. I was in and in sight of my front door……no delivery yet the app said they tried to deliver. No red card left either again I would have seen being posted. The upshot is they never attempted delivery. This has happened on a few occasions and is not what you’d expect. Other delivery companies are much more reliable. I can’t book a redelivery online as I don’t have a card for reference. Rubbish service.

Littlehampton Post Office has recently had a wholesale change of staff, which is a shame as the people there before knew the area and their customers extremely well.
The new managers now don't accept parcels through the hatch, as in every other post office I've ever used; they insist that you must leave the parcels at the end of the counter and they pick them up en masse every so often. If you have paid for a label, they pass it through the hatch.
This makes me very nervous! Especially as I send business parcels through the post office, and anyone could walk off with them at any time before they are collected by the staff.
I will not be using this post office in the future.

went to Brackenvale Post Office. for a dvla 10 form for my car none in stock. was told it would take EIGHT WEEKS to get them in, How would he know how long it takes as he is not a manager. Being fobbed off

They have closed the Post Office in the main town but left the smaller two on the outskirts in Maidenhead. Does not make sense.

Constantly try to upsell.

I ask for 2nd class signed for, later find out they charged me for 1st class signed for.

I ask for recorded delivery, I', charged for special delivery.

I ask for large letter postage, I'm offered small parcel.

Alloa post office is very good. With dedicated post office staff, it is great to use its facilities. Staff are helpful and friendly, answer queries with knowledge. This is not my local post office but is worthwhile making a journey to use it. The post office is at the back of a well stocked grocers and is a great and unusual find today when so many have shut.

Once again delivery attempted but no one was in.
Actually I was in all day. Live tracking said 4.15. After that time the live tracking disappeared. Then it says you attempted delivery at 6.38 and the cut off time was 6.55. Realistically this isn't true as why was there no live tracking at that time?

My letters are always two weeks late as supposedly you're concentrating on packages which are more lucrative but that service is terrible so what are you actually doing?!
And there's no way to contact anyone that doesn't take a minimum of two days or keep you on a phone line for hours. Truly staggering how you continue to exist when you treat your customers so badly.

Service at our local Post Office is always grudging. its like you are an inconvenience to them in wanting them to do the job they are paid for.
I was really aggravated today on handing over paperwork to support return to have it crumpled up and thrown in bin!! It is my paperwork with personal details on and i wanted it back.

I would give no stars if I could. My mother banks with the Post Office. My mother has dementia and I do her banking for her. Yesterday I used her card in a Santander ATM but no cash was dispensed and the receipt shows that £200 was taken from the account. I spoke to a customer service person from Santander, who advised that I need to speak to the Post Office, as my Mother's account is with them. I have been trying to reach out to the Post Office about this VERY SERIOUS MATTER but I CANNOT get through to anyone who can help me. I have been instructed to fill a bereavement form for my Dad, who was also on the account but has sadly passed last year. I have been on hold 7 times and each time, the number cuts of while I'm waiting to speak to someone. If possible I can relay ALL of the information needed to get a refund for the money that was NOT dispensed but I cannot find any address or form to fill to relay this information to the Post Office. I NEED ASSISTANCE PLEASE! Also Santander and the Post Office do not seem concerned that the ATM may have had fraudulent adaptations (which would enable the money NOT to be dispensed). Which would also affect other customers. POST OFFICE PLEASE CAN YOU REACH OUT TO MYSELF, SO THAT THIS MATTER CAN BE RESOLVED, MY MOTHER IS NOW £200 OUT OF POCKET AND NO ONE SEEMS ABLE TO RESOLVE THIS SITUATION!!!
HORRIBLE HORRIBLE SERVICE!!!!

Having paid for 48hr tracked delivery and still awaiting parcel after 5 working days I am definitely not impressed.

Disgraceful company.
Repeatedly email to advise they attempted a deliveres, when I was at home + ring cam clearly shows nobody attempted anything. Furthermore, the package fits through a letter box and required no signature.
On contacting the actual seller, they advised it’s an ongoing problem and essentially they (PO) are lying in order to appear to hit targets.
My first review of PO, and not surprised to see how poor they score on here.
A dinosaur of a company that will soon become extinct !!!

Sent a package at the main Post Office branch in Bury St Edmunds which never arrived at its destination. Checked the tracking info and could see that it never updated with Royal mail so I made a claim with them. Royal Mail stated that it was never scanned into their network so I have to take it up with the Post Office.

Went back to the Post Office with my receipt and they tell me that it can't possibly be their fault and that I have to contact Royal Mail. Every time I have to contact Royal Mail by phone it takes at least 30 minutes to an hour and sometimes I get cut off when they finally answer. This goes on and on back and forth, both of them unwilling to accept responsibility for the lost parcel.

I get that there are 2 businesses here and problems can arise between them but how exactly is that my problem when I have a receipt as proof of postage? What exactly is the point in keeping my receipt if they can just pass me back and forth indefinitely wasting hours and hours of my time? The manager in the Post Office was completely unwilling to help me and the people at the Post Office are exactly the same. I can tell you who is definitely not at fault in this situation. ME! The customer with a receipt for proof of postage!

These companies are working together and making billions out of us yet if they lose your parcel they just hang us out to dry. As I have a receip to prove that I am not the one at fault how about one of you reimburse me for my lost item and my postage costs and then work it out amongst yourselves?

My voucher from Tesco was out of date by the time it arrived.
My wife received 5 birthday cards today 25th August. All 1st class stamps all sent from friends local to us. Her birthday was on the 22nd. Most of the cards were stamoed by the post office on the 19th August, 6 days to receive 1st class post disgusting. We only received our post every 3 or 4 days. Total waste of money, totally useless company. The managenent need to be replaced, they clearly want to get rid of letter post.

A year ago the travel money at Baker Street was very efficient and previous not bad either it has gone down with the current economy things have dropped all new staff as well... unfortunately 😞😕 so I will not be returning to change money there...my sister went there years ago and last year awful

An on line purchase was miss addressed and ended up 340 miles away. I tried to ring their customer help service several times. Each time the wait was longer than 20 minutes. When they did reply I gave them the tracking number. They said they couldn't dicuss the matter due to data protection .so basically they're a total waste of time.
J.H.ALLEN

First class is a joke first class used to be next day now god knows bloody rubbish

I've been using Royal Mail Special Delivery For currency and document's for 20+ years without any issues because it offers a near one hundred per cent delivery success guarantee.
However I recently used Bingley Post Office for a currency buy back return delivery, but somehow my entire package and cash contents were lost, which caused me a lot of inconvenience and effort to reconcile.
I won't be using this branch again anytime soon.

Seven King post office I go there every week for my office letters and other services, such as depositing money through Ria. Every time I visit, I receive very good service with a smile. I have always had a great experience with them and truly appreciate their friendly and helpful service.

Generally over the years I haven't found post office counters too bad in a lumbering sort of a way.im used to waiting a long time to get served.notjing can beat the 2 hour+ques round the block to encash a 21 pound a week giro each wednesday back in 1981 at shepherds Bush! Times have moved on and now after closing down 3 of the 5 or so outlying post offices in a rural market town of 60,000 we were yesterday left with exactly one.the alternative sub p o having shut for unknown causes for an an unspecified length of time.now all these people doing e bay Hermes evri are left in the lurch.with one 2 staff or 3 if lucky p.o.what often holds up the ques is banking.peep watch and listen as cash transactions ahead of them are granted priority taking often 15 to 25 minutes are conducted.banking wads of notes.changing money into foreign currencies to the tune of 1000s pounds.one one occasion a lady with the appearance of a down at heel char woman for want of a better description was observed to deposit an estimated 1-2 thousand in smallish notes.on another occasion ditto a toothless junkie type who could hardly keep it together in the line was seen to hand over what looked liked 7 to 800 pounds cash as if no one was noticing.now I'm sure all this unquestioned banking is legitimate.far be it from me to suggest otherwise.i have no knowledge.but the OAP lining up for a 99p stamp can resent being told banking takes precedence.all this paying in.the staff just seem to accept it but aren't there certain rules?po still recovering from reputational errors of the horizon scandal i guess?spookily this is review number 666.!

I booked holiday insurance with the post office in April 1026 for a year for myself and my husband i declared my husband's and my conditions but my husband has recently been put on a waiting list for a minor operation which could be months away. I was then told he could no longer be insured with them any more!! I was gob smacked to say the least I cancelled the insurance with them and I got only a third of my money back for something I never used. I will never use them again as I have been punished for being honest about this. it has really disgusted me. NEVER AGAIN!!