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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Post Planner is a perfect fit for our needs as a fast-moving digital marketing agency. It's easy to use, time-saving, and the team are really quick to respond to any queries we have via the chat box o... Ver mais

Avaliado com 5 de um total de 5 estrelas

My engagement shot through the roof since using post planner. Curating and finding fresh, new, highly relevant content is literally 1 - 2 clicks away, amazing time saving stuff. Probably also why my F... Ver mais

Avaliado com 5 de um total de 5 estrelas

Josh has been so helpful and kind. He took the time to work with me and help me through so that I can lock in, even prior to my launch. I am truly grateful! The customer service is amazing!

Avaliado com 5 de um total de 5 estrelas

Epic App that does miracles. Post Planner has saved me half a lifetime posting to multiple FB groups (of which I'm an admin.) Facebook doesn't make it easy, but the killer product support got me... Ver mais

Detalhes da empresa

  1. Empresa de Software

Informação fornecida por fontes externas variadas

Post Planner helps you find & schedule top performing content to reach more followers and increase engagement.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

177 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Opt for something serious, not this one

1. Refund policy is not clear.
2. Customer service is awful, they intentionally skip harder questions.
3. Video posts often fail to publish.

Edit: It's been one month since I cancelled my subscription and I got a confirmation of cancellation from Post Planner and they STILL charged my card today. So awful, so unprofessional, so frustrating. Currently waiting for how they handle the refund request.

26 de agosto de 2021
logotipo da Post Planner

Resposta da Post Planner

Hey JJ, I'm really sorry for this bad experience you had. Could you please email me at support@postplanner.com so I can get your account cancelled and refunded? I don't have enough information from this review to find you in our systems. Thanks! ~Josh

Avaliado com 5 de um total de 5 estrelas

Great product, better customer care

There was a pretty serious problem when I started, but the team's customer service was top-notch. They worked hard to find a solution, and even cut a chunk off my price to apologize. Excellent, and the way it should be.

The product itself is excellent. Not just for scheduling posts, but with a lot of bells and whistles that help you come up with posts to save time when inspiration is short.

5 stars!

8 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company

Excellent company, responsive customer support and robust product. Would highly recommend!!

26 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Stars all the way!!!

Ive been using Post planner for about 4 years now and LOVE it.. It just keeps getting better and better with all the new features and the amazing app they now have. Plus Josh is a superstar his customer service is 10 STARS...

13 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb app

Superb app. Awesome service by Josh. The new version features are astounding! Post Planner is a time-saver and rocks the engagement on my social media channels.

9 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great app and great customer service

I've been using this service for years and have been very satisfied. I load up posts for Facebook a week or two in advance and never have to worry about them showing up. Finding content to post is a breeze inside the app--my followers love the content. Customer service has been very attentive and quick. Highly recommend PostPlanner.com.

9 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Post Planner is not worth the money or…

Post Planner is not worth the money or time. Their support is terrible. You are only able to send a chat which will not be answered for hours or days. When they do answer their answer is not for the problem you are having. They refer you to articles they have written on subject that do not address the problem.

1 de abril de 2021
Avaliação não solicitada
logotipo da Post Planner

Resposta da Post Planner

Sorry you had this bad experience with us, Jordan. I did try my best to help you, but I guess I fell short. We are a small team, so we can't always answer support requests within minutes — and we can't offer phone support. But I did respond to every message you sent within a few hours.

Facebook doesn't allow apps to schedule posts to personal profiles — which is what you were aiming to do with Post Planner. Unfortunately we don't have any control over this. As I mentioned in our private exchange, you can still use Post Planner to find content to share manually on your FB profile. But I'm not sure this is what you were looking for.

Please let me know if you need more help. I'm here for you no matter what! :)

Avaliado com 5 de um total de 5 estrelas

Great energy!

Great service from Joshua and his team from the word go! Positive energy to help you along your Social Media journey.
Keep up the good work guys!

31 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can't fault their customer service

I can't fault their customer service. Somehow I've applied the promo code on the wrong checkout page which did not grant me any discount. Josh has helped me enormously and offered even a better plan for what I've already paid for. Exciting times ahead!

3 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great app & customer service

I tried a couple of other apps but I do really like this one. It's fairly easy to use. I had a glitch today and Josh helped me get it taken care of perfectly. Great customer service! Definitely recommend.

25 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Epic App that does miracles.

Epic App that does miracles.

Post Planner has saved me half a lifetime posting to multiple FB groups (of which I'm an admin.) Facebook doesn't make it easy, but the killer product support got me through all the wrinkles. It does everything I need and I'm looking froward to their development schedule.

Incredible, personal product support. Highest recommendation.

16 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Such a great platform!

Their content is terrific, the rating system for the posts is very helpful too. Their customer service is top-notch too! Questions are answered very quickly and with a good resolution. I couldn't be happier!

5 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Stars!

A fantastic app, great price and Josh is very helpful and quick to respond. Excited for new features to come out.

4 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice App- Excellent Customer Service

I feel that Postplanner has a lot going good for it and so much potential for more in the future! The customer service is extremely professional- quick and thorough responses from them. I certainly appreciated that! Recommend!

3 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great app, great team!

Postplanner is a very easy to use and intuitive interface that facilitates the management of my feed on twitter. The support team is also amazing and makes you feel like you have a personalized interaction with them. Great app, great team!

3 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been a Post Planner customer for…

I have been a Post Planner customer for some time and I must admit it took me a while to get the best use out of it for me.

Every time I had a question I would ask in the chat box and it would be answered.

The customer support is amazing and now that I can use it for Instagram too - it’s even better. Thank you!

30 de janeiro de 2021
Avaliação não solicitada

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