Pots for Tots Avaliações 

240
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The Pots for Tots customer service team is excellent. I’ve never had any issues with the product itself (my toddler loves everything she’s tried!), but recently, I had a DPD delivery issue, and Jade f... Ver mais

Avaliado com 5 de um total de 5 estrelas

My fussy 1 year old absolutely loves all the pots for tots meals and snacks which certainly makes dinner time less stressful and all the meals are filled with such goodness. So I know he’s still havin... Ver mais

Avaliado com 5 de um total de 5 estrelas

my son (14 months) love these. and my daughter (4) will have them occasionally too. I don't feel guilty about giving my son one of these after nursery as I know they're full of good stuff and you can... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

We love the taste and convenience of the meals. Packaging is lovely too and Im impressed that meals are packed in cardboard pots not cheap plastic although Im sure it increases the price of meals. De... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de comida
  2. também em
  3. Fornecedor de Alimentos e Bebidas
  4. Loja para Bebês

Escrito pela empresa

Pots for Tots makes mealtimes easier for parents of young children. Founded by a mum who wanted better for her own little one, our meals are developed with Children's Dietitian Lucy Upton and cooked in small batches with responsibly sourced UK ingredients. Nutritionally balanced and delivered frozen to your door, so you always have something wholesome ready in minutes.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

240 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(240)

41 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Delivery was on time

Delivery was on time. Everything was nice organised in the box, nice eco-friendly packages. Meal was okay, our toddler did not enjoy it as he did not get for so many flavours. My husband said that he likes meals. My opinion, meals are nice but a bit to rich in flavours for kids.

7 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love pots for tots

Love pots for tots, we’ve always had a few tubs in the freezer for those days when you haven’t planned ahead and need something last minute. Food is so tasty and I know it is full of healthy veg and my daughter loves them. It’s helped us to introduce new food/meals that we wouldn’t normally make. Delivery is so convenient, I like that you can buy as a one off or subscription and it’s so easy to pause or edit the delivery when needed.
Highly recommend!

24 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing solution

Having these nutritious, filling, healthy, tasty meals ready to go in the freezer has been such a time-saver and alleviated so much mum guilt!!

24 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We love the pots for tots range with…

We love the pots for tots range with tasty, vitamin-packed meals and snacks that are easy to cook when time is short. Delivery is reliable and if there is an issue, the team reply quickly to help sort. Would recommend.

17 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Made my odd size stickers

I had to call to discuss an odd size request and it was no trouble to them, they arranged by a pattern I sent to run off the exact design that I needed and after rubbing a few kirbs they sent me some additional ones to replace them at a very good price.
1st class service.

19 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We absolutely love pots for tots

We absolutely love pots for tots. We bought them for caravanning holidays as a quick meal in the freezer but they are so delicious they are a regular for a little one. Really whole and tasty recipes the older children like them too!! Great quality and great service.

30 de maio de 2023
Avaliado com 2 de um total de 5 estrelas

I like to use them but quite recently…

I like to use them but quite recently they left a full box infront of my door when I was holiday eve though I informed them to not do that. It is amazing how they waste food like that when too many people are in need

23 de maio de 2023
logotipo da Pots for Tots

Resposta da Pots for Tots

Dear Muge,

I sincerely apologize for the inconvenience caused by the delivery of a box while you were on holiday. Preventing food waste is a matter of utmost importance to us, and we strive to avoid any situation where food ends up being discarded.

After reviewing our email records, I could not find any correspondence from you regarding the cancellation of the order. To address this issue effectively and prevent future occurrences, I will personally reach out to you. It would be greatly appreciated if you could provide details about the method of contact you used and so we can better understand how it may have been overlooked. If the order had already been despatched with our courier DHL we are unable to recall parcels, so it would also be good to understand the day on which you asked to cancel.

We are committed to assisting you in any way possible, and we would like to rectify this situation promptly to regain your trust in our brand.

Best regards,
Cherrelle
(Founder)

Avaliado com 5 de um total de 5 estrelas

Amazing help for busy parents!!

Food is delicious!! Our family doesn't have the time to cook every meal and I feel bad feeding the little one pouches at home.. So Pots for Tots has been a life saver.
It's also great for getting the little one used to lots of different flavours (no way will I find the energy to cook a curry myself!!). The food is super tasty, I always finish the leftovers :D

12 de junho de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Pots for tots

The delivery was good and the food was well packaged and arrived still frozen. My son however, didn't enjoy the pots I ordered, chicken korma, chicken fricasse, broccoli tots, apricot bites, pasta bolognese and the Mediterranean orzo. I would like to suggest better quality control as I found a small piece of blue plastic in the chicken fricasse.

2 de junho de 2023
Avaliação não solicitada
logotipo da Pots for Tots

Resposta da Pots for Tots

Hi Christina,

I am so sorry this has been your experience, it's certainly not the feedback we like to hear. Such a shame your little one didn't enjoy the meals, but we do understand every child is different.

We are truly sorry to learn that you discovered a small piece of blue plastic in our product. We understand the distress this can cause, and we want to assure you that this incident is rare and does not align with our stringent quality control measures. Our production team has been promptly informed.

To assist us further in our investigation, I kindly request you to provide additional information about the plastic you found. I will reach out to you via email separately to gather these details. We always encourage customers to directly contact us in such cases, as it allows us to thoroughly investigate and take appropriate actions.

To demonstrate our sincere apology and appreciation for your understanding, I will personally reach out to you to discuss how we can resolve this matter and regain your confidence in our business. It is our utmost priority to ensure that we rectify the situation and provide you with a positive experience moving forward.

Very best wishes
Cherrelle

Avaliado com 5 de um total de 5 estrelas

5 stars

The food is amazing and the customer service is incredible. I had an issue with my package and the team worked so hard to resolve it. Absolutely Iove Pots for Tots

29 de abril de 2023
Avaliação não solicitada

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