After talking through an order with Joseph, we discussed options, a quote was emailed through quickly with a payment link. Payment was made and the equipment was delivered within 24 hours. Cannot do... Ver mais
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Veja o que dizem as avaliações
Excellent service and prices. They even picked up on a mismatch with an item in my order that wouldn't be compatible with the rest of the items ordered and queried before processing, rather than jus... Ver mais
Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... Ver mais
I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos para energia solar
- Atacadista de Baterias
- Empresa de energia solar
- Usina solar fotovoltaica
Escrito pela empresa
Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.
Informações de contato
Unit 3 Adams Way, Alcester, Warwickshire , B49 6PU, Alcester, Reino Unido
- 01527 962 968
- info@powerland.co.uk
- powerland.co.uk
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Powerland Industries Ltd
Thank you for the great feedback. We’re really pleased to hear you found our team supportive and knowledgeable. We appreciate you taking the time to share your experience and for recommending Powerland.
Resposta da Powerland Industries Ltd
Thanks for the review. We’re glad to hear you were happy with both the service and the quality of the charger. We appreciate your support and hope to help you again in the future.
Resposta da Powerland Industries Ltd
Thank you for your review. We’re pleased to hear your first battery order went well and that you had a great experience with us. We appreciate you choosing Powerland and look forward to helping you again.
Initially good but sadly the courier let them down!
The service from the staff in the office was really good initially but sadly the item was delayed in transit and I had to go and collect the battery from the courier after already waiting a week.
Delivery charges were refunded but when I asked for an additional reduction for having to take time out to collect I kept getting brushed aside.
The actual item was what we needed at a good price.
20 de novembro de 2025
Resposta da Powerland Industries Ltd
Hi Simon,
Thank you for sharing your feedback. We’re glad our team was helpful and that the item itself met your needs at a good price.
We fulfilled our part by dispatching the battery promptly, but unfortunately, we were let down by DHL on this rare occasion, which caused the delay and the need for you to collect the item yourself. We sincerely apologise for the inconvenience this caused.
While we were happy to refund the delivery charges, we’re sorry that our response regarding an additional reduction didn’t meet your expectations. Your feedback helps us improve how we handle situations like this in the future.
Thank you again for your honest review, and we hope to provide a smoother experience for you next time.
Best regards,
Ben - Powerland
great communication from Dom
great communication from Dom, and double fast delivery
11 de dezembro de 2025
Resposta da Powerland Industries Ltd
Thanks for the review! :) Your kind words have been passed over to Dom.
Looking forward to working together moving forward.
Easy to order on line
Easy to order on line. Well packed in strong cardboard box and delivered within 2 days. Excellent service.
10 de dezembro de 2025
Resposta da Powerland Industries Ltd
Thank you for the great feedback John!
Excellent ordering and collection…
Excellent ordering and collection experience they are also very friendly and helpful if you ask.
9 de dezembro de 2025
Resposta da Powerland Industries Ltd
Many thanks Tom, your review means a lot to the team.
Anything else we can help with please don't hesitate
Batteries arrived 2 days after order
Batteries arrived 2 days after order. Great price. Working fine.
3 de dezembro de 2025
Appalling Customer Service
Dreadful service. Ordered an item with 1-2 day delivery.. on 3rd day rang Powerland to progress chase order. They were unable to tell me the carrier name, consignment number or tracking details.. asked for them to call me back with update, they never did. On the 5th day still waiting for either delivery or telephone call.. neither forthcoming.
1 de dezembro de 2025
Resposta da Powerland Industries Ltd
** UPDATE ** - After investigating this further, DHL has made us aware that delivery has been attempted twice at your home, however no one was in and a calling card has been left. We are contacting to pass over the details of your local branch to collect the battery.
Hi Jacqueline,
Thank you for taking the time to share your feedback, and we’re genuinely sorry for the frustration you experienced.
There was some confusion on our side as the order was initially marked for cancellation at your request, and then reinstated when you decided to proceed. Unfortunately, this contributed to delays in us providing you with the usual tracking details.
In addition, one of our suppliers seriously let us down after assuring us that the item would be delivered to you on Thursday. This delay meant we were unable to dispatch your order as originally planned.
With Christmas fast approaching, DHL and other couriers are under immense pressure, and some parcels are subject to unexpected delays. That said, we fully appreciate that we should have communicated more clearly and returned your call as promised. We’re reviewing this internally to prevent it happening again.
We are chasing with the courier now to see where you parcel is.
We genuinely value your custom and are committed to improving your experience with us. If you still need assistance, please reach out to our support team and we’ll make sure everything is resolved as quickly as possible.
info@powerland.co.uk
01527962968
Lightening quick delivery 👍
2 de dezembro de 2025
Resposta da Powerland Industries Ltd
Thank you so much for the great review! We’re really glad to hear your delivery arrived lightning quick. 👍
If you need anything at all, we’re always here to help.
Requested an invoice by email
Requested an invoice by email. Ended up phoning for one.
20% Vat & 20& tax why wouldn't I want one?
2 de dezembro de 2025
Resposta da Powerland Industries Ltd
Hi Chris
Our system automatically sends VAT invoices by email with every order, so you should have already received one. When you contacted us by phone, our team simply re-issued it straight away.
You also mentioned being questioned about why you wanted an invoice. We’d like to clarify that no one here questioned that at any point, so we’re unsure where that misunderstanding may have come from.
If there’s anything further you need or if an email went missing, we’re more than happy to resend it.
Good price and availability
Good price and availability. Ordered battery for collection at Alcester. Arrived next day and collected, very pleased with service provided.
2 de dezembro de 2025
Resposta da Powerland Industries Ltd
Thank you for the wonderful review! We're glad to hear you found the battery at a good price and that the next-day collection from our Alcester branch went smoothly. Great to know you were pleased with the service provided.
Resposta da Powerland Industries Ltd
Thank you for the great review! We're really pleased to hear you're happy with the quality of your LiFePO4 battery.
If you need any support or have questions down the line, we’re always here to help.
Quick and efficient service
Quick and efficient service. Gave advice and answered questions I had, loaded the products into my vehicle for me. Many thanks.
21 de novembro de 2025
Resposta da Powerland Industries Ltd
Thank you for your fantastic review! We’re glad our team could provide helpful advice and make loading your products easier for you. It’s great to hear you found our service quick and efficient.
We really appreciate your kind words and look forward to helping you again in the future.
Delivery didn’t arrive….ring 3 times on…
Delivery didn’t arrive….ring 3 times on the day, got told it was on its way and should arrive at 2pm….rang back at 3pm for an update, I will ring you back they said but didn’t…..so I rang back at 4pm for an update, said it won’t be long….rang back at 4.30 and they said it’s been delivered…..just not to me!!! No idea where my order went!!!!
27 de novembro de 2025
Resposta da Powerland Industries Ltd
Hi Mark,
Thank you for your feedback. We’re genuinely sorry to hear you felt disappointed with this experience, as we always aim to provide smooth and reliable service.
To clarify the timeline: your order was placed on Wednesday at 5pm, which was unfortunately after our daily dispatch cut-off. This meant the batteries were dispatched on Thursday and delivered to your trading estate on Friday. The courier did mistakenly deliver them to a neighbouring business, where they were signed for. Once this was identified, the batteries were located and collected on Monday.
Our team member, Sam, spent considerable time on the phone with you on Friday to help resolve this as quickly as possible and did follow up with a callback as promised. We’re sorry that the courier’s error caused you inconvenience, but we’re glad the order still reached you in good time.
If there’s anything more we can do to help, please don’t hesitate to get in touch.
Thanks,
Powerland
Easy to find what I needed and…
Easy to find what I needed and delivered really quickly
25 de novembro de 2025
Resposta da Powerland Industries Ltd
Thank you for the great feedback! We’re delighted to hear you found what you needed easily and that your order was delivered quickly.
We’re always here to help with anything you need in the future.
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