PWI is an absolute joke of an organization. I took my son's 4Runner in for an oil change and the repair shop found the the rear CV axle was close to failure and had to be replaced. Rather than honori... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
PWI is an absolute joke of an organization. I took my son's 4Runner in for an oil change and the repair shop found the the rear CV axle was close to failure and had to be replaced. Rather than honori... Ver mais
A empresa respondeu
The customer service was great. I needed a new alternator and was out of town. PWI covered the tow and the alternator repair. Great communication and assisted me in finding a repair shop. The repair s... Ver mais
A empresa respondeu
Caleb made filing a claim simple and quick!! He allowed me to get the customer rolling again very quickly!!! From filing and getting the authorization to payment, everything went smooth!! Happy to wor... Ver mais
A empresa respondeu
Caleb Overdorf did an amazing job helping me out. I am a service advisor at a shop, and I have dealt with a lot of warranty companies. Caleb shot me a call, made life easy, and helped me help my custo... Ver mais
A empresa respondeu
When you see a pre-owned car, truck, SUV or motorcycle that’s covered by a Preferred Warranties extended protection plan, you can be sure that the vehicle – and the dealership offering it – are among the best you’ll find anywhere. Only select lots known for quality, dependable pre-owned vehicles are approved to offer Preferred Warranties protection plans.
Escrito pela empresa

PO Box 278, 17961, Orwigsburg, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Caleb Overdorf was a great help and made the experience that much better. He went above and beyond to help rectify the issue with my jeep. Pwi is a great and understanding company. They go above and beyond the rest of the warranty companies hands down.

Resposta da Preferred Warranties, Inc. (PWI)
This company is absolutely abhorrent. Do not purchase any kind of contract with them!

Resposta da Preferred Warranties, Inc. (PWI)
great service prompt on the phone and absolute ease of submission with the claim. easy to work with. 100% recommend.

Resposta da Preferred Warranties, Inc. (PWI)
Caleb was great along with Mike. They made the process easy and very painless. I work with aftermarket insurance companies a lot and I have to say this was the smoothest one yet.

Resposta da Preferred Warranties, Inc. (PWI)
I have had multiple issues with this vehicle and so far preferred warranties Inc has come through. Currently going through another issue. Customer service called me, opened up a new claim and made this experience. Definitely a lot easier. I'm a large family. We have a suburban. We are all shoving in a little car. While this is in the shop. They've always been very speedy with getting A claim opened and somebody out there to take a look at the vehicle to make this process as fast as possible. Thank you

Resposta da Preferred Warranties, Inc. (PWI)
I had a great experience with my representative yesterday... They are kind . Helpful and knowledgeable. Great job guys

Resposta da Preferred Warranties, Inc. (PWI)
Chris Rollins is friendly and helpful. He makes the claims process easy

Resposta da Preferred Warranties, Inc. (PWI)
I have had many dealings with a variety of warranty companies over the years, but I have to say that you guys have made the experience from the shop perspective much easier than most.

Resposta da Preferred Warranties, Inc. (PWI)
THE ADJUSTER WAS EXCELLENT AND GAVE US AN FAST APPROVAL

Resposta da Preferred Warranties, Inc. (PWI)
Caleb is such an asset to your company to say the least. I have been with East Bay Autohaus for almost 16 years, when it comes to warranty companies (which I deal with at least 2 a day) it can be difficult, but not with your company thanks to Caleb.
he is professional, kind, and extremely knowledgeable.
Thank you Caleb for you help!! I will be referring this warranty company to many clients as they ask me everyday for recommendations.
Tiffany Hanson
-Manager

Resposta da Preferred Warranties, Inc. (PWI)
the claims specialist was prompt, knowledgeable, and friendly

Resposta da Preferred Warranties, Inc. (PWI)
Everyone front the adjusters to the payment department is friendly, caring, and will go above and beyond to be of assistance

Resposta da Preferred Warranties, Inc. (PWI)
Why does your website say 24 7 customer service ? And why does your website also say your hours of operation are Monday - Friday 8:30am to 7:00 pm and adjusters are available on Saturdays @8:30am -12:30 pm .
But when I call on Saturday I can't get ahold of anyone at all and it 9:28 am right now on Saturday ? Also why does my warranty brochure say that you guys offer rental cars for up to 6 days on the brochure I received when purchasing a warranty plan with you guys but wheni get on your website I see no info about car rentals when searching your entire website even under FAQs/ under questions / answers . But you did make a Faq questions about why people say bad things about your company on reviews and also have a answer for your ... Maybe get rid of this faq question from the list and add something about rental cars and how that process is taken ...

Resposta da Preferred Warranties, Inc. (PWI)
Chris (:
Chris was very easy to work with and got things done quickly!! Great asset to yalls company

Resposta da Preferred Warranties, Inc. (PWI)
"I had the pleasure of working with Christoper Rollins he was incredibly knowledgeable and addressed all my questions and concerns with expertise. His promptness and attention to detail made the entire process smooth.

Resposta da Preferred Warranties, Inc. (PWI)
great company to provide warranty work for our customers, Rebel Motorworks appreciates all your referrals as well!

Resposta da Preferred Warranties, Inc. (PWI)
Bravos automotive and collision
very prompt to make claim easy as possible always putting customer first

Resposta da Preferred Warranties, Inc. (PWI)

Resposta da Preferred Warranties, Inc. (PWI)
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.