PWI is an absolute joke of an organization. I took my son's 4Runner in for an oil change and the repair shop found the the rear CV axle was close to failure and had to be replaced. Rather than honori... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
PWI is an absolute joke of an organization. I took my son's 4Runner in for an oil change and the repair shop found the the rear CV axle was close to failure and had to be replaced. Rather than honori... Ver mais
A empresa respondeu
The customer service was great. I needed a new alternator and was out of town. PWI covered the tow and the alternator repair. Great communication and assisted me in finding a repair shop. The repair s... Ver mais
A empresa respondeu
Caleb made filing a claim simple and quick!! He allowed me to get the customer rolling again very quickly!!! From filing and getting the authorization to payment, everything went smooth!! Happy to wor... Ver mais
A empresa respondeu
Caleb Overdorf did an amazing job helping me out. I am a service advisor at a shop, and I have dealt with a lot of warranty companies. Caleb shot me a call, made life easy, and helped me help my custo... Ver mais
A empresa respondeu
When you see a pre-owned car, truck, SUV or motorcycle that’s covered by a Preferred Warranties extended protection plan, you can be sure that the vehicle – and the dealership offering it – are among the best you’ll find anywhere. Only select lots known for quality, dependable pre-owned vehicles are approved to offer Preferred Warranties protection plans.
Escrito pela empresa

PO Box 278, 17961, Orwigsburg, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Customer service was for sure a 5 quick responses and quick payment.
However, its time to update labor rates. You're paying sub par labor rates .

Resposta da Preferred Warranties, Inc. (PWI)

Resposta da Preferred Warranties, Inc. (PWI)
Was very easy to start my claim, they communicated with my service provider in a timely manner and completely knowledgeable. They payed for what was under warranty per contract. The adjuster was very explanatory on the warranty. Would definitely recommend them.

Resposta da Preferred Warranties, Inc. (PWI)
When we had trouble with our truck while out of town, visiting family in Florida, we were able to take our truck to the Ford dealer and they worked hand-in-hand with preferred warranty to get our truck repaired done quickly to get us back on the road to Michigan. The people that preferred were responsive and helpful, and great to work with ! Thank you!

Resposta da Preferred Warranties, Inc. (PWI)
I have had trouble getting this claim moved along but Neil was so helpful and walked me through the process. Expedited service and excellent communication.

Resposta da Preferred Warranties, Inc. (PWI)
Every person we came in contact with was more than helpful and accommodating all the way to the end .. Great experience !

Resposta da Preferred Warranties, Inc. (PWI)
Nice doing business with your company. Very happy with the fast efficient service.

Resposta da Preferred Warranties, Inc. (PWI)
FROM A REPAIR FACILITY STANDPOINT-THE WHOLE PROCESS FROM CALLING TO VERIFY COVERAGE AND GOING OVER THE REPAIR ORDER AND COST, TO PAYMENT WENT SMOOTHLY

Resposta da Preferred Warranties, Inc. (PWI)
Quick desisive and efficient.
Easy to work with.
As a service writer, would recommend to any customer who's looking for a great warranty company to aid in any and all repairs.
Sincerely
Precision tune auto care

Resposta da Preferred Warranties, Inc. (PWI)
Disappointed that the customer had to pay $350 for us to remove a valve cover to "prove" that the engine was not sludged, we could see that through the oil fill cap.
Otherwise customer service personel were very helpful and answers wre prompt.

Resposta da Preferred Warranties, Inc. (PWI)
Fast and no hassle had great experience with everyone I talked to

Resposta da Preferred Warranties, Inc. (PWI)

Resposta da Preferred Warranties, Inc. (PWI)
In my opinion, PWI hides behind vague language of contrast to avoid paying claims and then on covered claims pays much less than service shop charges leaving you with significant out of pocket costs. Very disappointed.

Resposta da Preferred Warranties, Inc. (PWI)
They made the approval process very easy to get my customer back on the road right away, and paid very prompt after I performed the repairs! Would highly recommend them!

Resposta da Preferred Warranties, Inc. (PWI)
COMPANY WAS FRIENDLY AND APPROVAL WAS A BREEZE TIMELY PAYMENT WHEN WORK WAS DONE

Resposta da Preferred Warranties, Inc. (PWI)
Payment was easy paid within 1 hour of sending invoice

Resposta da Preferred Warranties, Inc. (PWI)
Quick payment and excellent customer service!

Resposta da Preferred Warranties, Inc. (PWI)
The representatives were clear and helpful with explanations of coverage and directions for completing the claim. The payment processing was completed easily and timely.

Resposta da Preferred Warranties, Inc. (PWI)
Preferred warranty was fantastic and helping me get my car repaired at the dealership and back to me. I highly recommend them.

Resposta da Preferred Warranties, Inc. (PWI)
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