From the very first home visit everyone was professional, friendly and clear in their explanation of what was to be expected. On the day of the fitting Mike arrived at 8.45 and commenced removing... Ver mais
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From the very first home visit everyone was professional, friendly and clear in their explanation of what was to be expected. On the day of the fitting Mike arrived at 8.45 and commenced removing... Ver mais
A empresa respondeu
Clear, helpful and flexible from our 1st enquiry to completion. Jamie and Bob explained what they were doing as they went along and gave us plenty of notice when the water was being turned off or th... Ver mais
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Communication with Eve in the office was fine. The work was carried out on the days scheduled. Paul Tonks, the surveyor, did an efficient job. The fitter Ismet's work in the bathroom was good but hi... Ver mais
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Process is very well organised. We were assigned manager (Jeff Clarke), who checked progress regularly and responded clearly and quickly when advised of issues. There was also a daily call from hea... Ver mais
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Our walk-in baths and walk-in showers are produced to the highest safety and quality standards, ensuring Comfort, Safety and Independence. We will assess your bathroom and your mobility needs to find the right bathing solution for you and your home. We will install your new bath and leave your bathroom in perfect condition.
Units 20-21 Padgets Lane, B98 0RA , Redditch, Reino Unido
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Respondeu a 80% das avaliações negativas
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From the start of the operation, everything went to plan. Steven was exceptional not only as a person but also in the work that he performed. He was outstanding, and good company.

Resposta da Premier Care in Bathing
Excellent service 👏
Fantastic service with friendly staff 👏 👍 👌

Resposta da Premier Care in Bathing
Everything was fully explained and well executed. The fitter, Rafal, was excellent: punctual, courteous and tidy and his work was of the highest order. He took great care over details and consulted me on the placement of the shower fitting and grab rails and the height of the stool etc. The finished walk in shower room and separate WC are superb. I am thrilled with the results.

Resposta da Premier Care in Bathing
My bathroom refit got off to a very bad start with the date being put back by two weeks, the communication about this was poor as I was receiving conflicting text messages to what I had been told
My fitter Gerry worked hard and long hours to work round issues that arose which did result on day 6 of the work with me being left with an unfinished bathroom, although Gerry was apologetic about this however there was zero customer service support from Premier Care or the surveyor who didn’t really want to know despite being sent photographs of the unfinished work.
A big thumbs up to Gerry the fitter, who since the ricky start has gone out of his way to finish the work the three stars are for him, but a zero for Premier

Resposta da Premier Care in Bathing
Following surgery, we needed a bathroom replacement suitable for limited mobility. We decided on this company and have been delighted with their work. From signing the sales agreement to the work being finished was just under 2 weeks, with the actual installation being completed in 2.5 days! Simon (installing and plumbing) and Dan (Electrician) worked quietly and efficiently, causing us minimum disruption. The finished job is excellent, and we are extremely pleased with the result.

Resposta da Premier Care in Bathing
Nick the Plumber/Fitter did a great job and consulted me on the position and height of seats and grab rails. There were a couple of issues which arose during the installation. These were resolved to my satisfaction.
Two outstanding jobs were completed by Mark, when the part became available. Eve called me several times during the installation to make sure I was happy with the work.

Resposta da Premier Care in Bathing
The company are very keen to call every day during fitting ! Once paid however ~ they do not have any customer care or follow through whatsoever ~~ do check that the plan you get is actually what they will deliver .

Resposta da Premier Care in Bathing
Initially problems arose with the actual scope of my new bathroom installation not being the same as was previously agreed with the company’s salesman. However, with support from head office and the company’s project manager/surveyor matters were resolved during the course of the installation work to my satisfaction.
I would like to make special reference to the company’s plumber Mr Mark Philips who installed my new bathroom. I can highly recommend Mark who undertook all his in a very satisfactory and professional manner. Also Mark very very approachable especially in discussing my queries that arose during his installation work.
Overall I can recommend Mobility Bathing/Premier Care to undertake bathroom renovation work.

Resposta da Premier Care in Bathing

Resposta da Premier Care in Bathing
Yoi have all been very helpful and the workmanship is excellent. They were very tidy and always arrived on time
Your text messages etc are next to impossible to read as they are light grey on white and very small I do not like Google and will not uce it.

Resposta da Premier Care in Bathing
Piotr and 'Mr Lech' did a wonderful job installing my new bathroom in a professional and in a timely manner. The experience from rep (David) and surveyor (Ravinder) to completion was seamless.
Both my home and myself were treated with respect and courtesy and the house was left clean and tidy at the end of the job.

Resposta da Premier Care in Bathing
“Keith carried out excellent work on my new bathroom. His attention to detail and professionalism were outstanding, and the finished result is exceptional. I’m extremely pleased with the outcome.”

Resposta da Premier Care in Bathing
The fitters fitted my bathroom in just a few days on a Saturday night they didn't leave until 9:30pm working hard all day. I am completely recommending this company

Resposta da Premier Care in Bathing
Excellent service all around from Eve in the office and Luke the fitter every thing carried out to a high standard with minimum distraction experienced. REF 211885

Resposta da Premier Care in Bathing
Karl, my fitter ,went above and beyond his remit by fixing a broken light fitting without my even mentioning it. He was unfailingly polite and tidied up after himself beautifully. I would recommend him willingly anytime.

Resposta da Premier Care in Bathing
We are very impressed with the company who kept us fully informed and the installer (Zakobi), who was very conscientious and friendly.

Resposta da Premier Care in Bathing
The whole process of our new bathroom installation with Premier Care was hassle free with stunning results Darryl was careful and respected our space he was always on time and went through every aspect of the installation with my Husband and myself

Resposta da Premier Care in Bathing
Ken was very good, he was very professional and done a few extras for me 🤩👍

Resposta da Premier Care in Bathing
The new bathroom was installed quickly and efficiently by one man who worked extremely hard to complete the job within 4 days.

Resposta da Premier Care in Bathing
The plumber was good and kept me informed and kept the bathroom clean

Resposta da Premier Care in Bathing
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