Premier Care in Bathing Avaliações 

790
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the very first home visit everyone was professional, friendly and clear in their explanation of what was to be expected. On the day of the fitting Mike arrived at 8.45 and commenced removing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Clear, helpful and flexible from our 1st enquiry to completion. Jamie and Bob explained what they were doing as they went along and gave us plenty of notice when the water was being turned off or th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Communication with Eve in the office was fine. The work was carried out on the days scheduled. Paul Tonks, the surveyor, did an efficient job. The fitter Ismet's work in the bathroom was good but hi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Process is very well organised. We were assigned manager (Jeff Clarke), who checked progress regularly and responded clearly and quickly when advised of issues. There was also a daily call from hea... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros
  2. também em
  3. Fornecedor de equipamentos para mobilidade
  4. Loja de Acessórios para Banheiros

Escrito pela empresa

Our walk-in baths and walk-in showers are produced to the highest safety and quality standards, ensuring Comfort, Safety and Independence. We will assess your bathroom and your mobility needs to find the right bathing solution for you and your home. We will install your new bath and leave your bathroom in perfect condition.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

790 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(790)

89 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love my new shower

From the start of the operation, everything went to plan. Steven was exceptional not only as a person but also in the work that he performed. He was outstanding, and good company.

10 de novembro de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hi Mrs,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Warm regards.

Avaliado com 5 de um total de 5 estrelas

Excellent service 👏

Excellent service 👏

Fantastic service with friendly staff 👏 👍 👌

4 de novembro de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey Emma,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Warm regards.

Avaliado com 5 de um total de 5 estrelas

Everything was fully explained and well…

Everything was fully explained and well executed. The fitter, Rafal, was excellent: punctual, courteous and tidy and his work was of the highest order. He took great care over details and consulted me on the placement of the shower fitting and grab rails and the height of the stool etc. The finished walk in shower room and separate WC are superb. I am thrilled with the results.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey Jennifer,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

With gratitude.

Avaliado com 3 de um total de 5 estrelas

Great fitter but poor company….

My bathroom refit got off to a very bad start with the date being put back by two weeks, the communication about this was poor as I was receiving conflicting text messages to what I had been told
My fitter Gerry worked hard and long hours to work round issues that arose which did result on day 6 of the work with me being left with an unfinished bathroom, although Gerry was apologetic about this however there was zero customer service support from Premier Care or the surveyor who didn’t really want to know despite being sent photographs of the unfinished work.
A big thumbs up to Gerry the fitter, who since the ricky start has gone out of his way to finish the work the three stars are for him, but a zero for Premier

27 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience got off to such a rocky start — delays and miscommunication are never what we want for our customers, and I completely understand your frustration.

I’m really pleased, however, to hear your kind words about Gerry. He’s an incredibly dedicated fitter and will be delighted to know his efforts and hard work were recognised. We’ll make sure your comments are shared with both him and his manager as the recognition means a lot.

That said, your comments regarding communication and follow-up support have been noted carefully. We’ll be reviewing how this was handled to make sure future customers receive clearer, more consistent updates — especially when plans change unexpectedly.

Thank you again for your honesty and patience throughout the process, and I’m glad to know Gerry helped bring things back on track in the end.

Avaliado com 5 de um total de 5 estrelas

Excellent work!

Following surgery, we needed a bathroom replacement suitable for limited mobility. We decided on this company and have been delighted with their work. From signing the sales agreement to the work being finished was just under 2 weeks, with the actual installation being completed in 2.5 days! Simon (installing and plumbing) and Dan (Electrician) worked quietly and efficiently, causing us minimum disruption. The finished job is excellent, and we are extremely pleased with the result.

28 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Peter,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Warm regards.

Avaliado com 5 de um total de 5 estrelas

New Bathroom with Walk In Shower and Bidet Toilet

Nick the Plumber/Fitter did a great job and consulted me on the position and height of seats and grab rails. There were a couple of issues which arose during the installation. These were resolved to my satisfaction.
Two outstanding jobs were completed by Mark, when the part became available. Eve called me several times during the installation to make sure I was happy with the work.

30 de outubro de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Vin,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Warm regards.

Avaliado com 1 de um total de 5 estrelas

Great fitter and equipment

The company are very keen to call every day during fitting ! Once paid however ~ they do not have any customer care or follow through whatsoever ~~ do check that the plan you get is actually what they will deliver .

16 de outubro de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

We are sorry to hear that your experience wasn't to our standards. Please provide us with an account number or some details to help us locate you so we can investigate this. Alternatively, you can contact us on 01527 267 800 or at customer.service@MBGL.co.uk.

Avaliado com 4 de um total de 5 estrelas

New bathroom renovation work Maidstone

Initially problems arose with the actual scope of my new bathroom installation not being the same as was previously agreed with the company’s salesman. However, with support from head office and the company’s project manager/surveyor matters were resolved during the course of the installation work to my satisfaction.

I would like to make special reference to the company’s plumber Mr Mark Philips who installed my new bathroom. I can highly recommend Mark who undertook all his in a very satisfactory and professional manner. Also Mark very very approachable especially in discussing my queries that arose during his installation work.

Overall I can recommend Mobility Bathing/Premier Care to undertake bathroom renovation work.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey Trevor,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Avaliado com 4 de um total de 5 estrelas

Excellent installation

Excellent installation by Krzystof walk in shower unit.

22 de outubro de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Rachel,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Yoi have all been very helpful and the…

Yoi have all been very helpful and the workmanship is excellent. They were very tidy and always arrived on time

Your text messages etc are next to impossible to read as they are light grey on white and very small I do not like Google and will not uce it.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Mr,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Bathroom Ref 212287 J. Parsons

Piotr and 'Mr Lech' did a wonderful job installing my new bathroom in a professional and in a timely manner. The experience from rep (David) and surveyor (Ravinder) to completion was seamless.
Both my home and myself were treated with respect and courtesy and the house was left clean and tidy at the end of the job.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey MISS,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Cheers.

Avaliado com 5 de um total de 5 estrelas

“Keith carried out excellent work on my…

“Keith carried out excellent work on my new bathroom. His attention to detail and professionalism were outstanding, and the finished result is exceptional. I’m extremely pleased with the outcome.”

22 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hi Robert,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

The fitters fitted my bathroom in just…

The fitters fitted my bathroom in just a few days on a Saturday night they didn't leave until 9:30pm working hard all day. I am completely recommending this company

18 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey Carol,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

job review

Excellent service all around from Eve in the office and Luke the fitter every thing carried out to a high standard with minimum distraction experienced. REF 211885

16 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello martin,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Karl

Karl, my fitter ,went above and beyond his remit by fixing a broken light fitting without my even mentioning it. He was unfailingly polite and tidied up after himself beautifully. I would recommend him willingly anytime.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello M,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

Impressive!

We are very impressed with the company who kept us fully informed and the installer (Zakobi), who was very conscientious and friendly.

6 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello Mary,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

A new bathroom

The whole process of our new bathroom installation with Premier Care was hassle free with stunning results Darryl was careful and respected our space he was always on time and went through every aspect of the installation with my Husband and myself

1 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Mrs,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Warm regards.

Avaliado com 5 de um total de 5 estrelas

Ken was very good

Ken was very good, he was very professional and done a few extras for me 🤩👍

1 de outubro de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey Steve,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Thank you again.

Avaliado com 4 de um total de 5 estrelas

The new bathroom was installed quickly…

The new bathroom was installed quickly and efficiently by one man who worked extremely hard to complete the job within 4 days.

29 de setembro de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello Jennifer,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

The plumber was good and kept me…

The plumber was good and kept me informed and kept the bathroom clean

25 de setembro de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hi Matthew,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Thank you again.

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