Premier Care in Bathing Avaliações 

790
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the very first home visit everyone was professional, friendly and clear in their explanation of what was to be expected. On the day of the fitting Mike arrived at 8.45 and commenced removing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Clear, helpful and flexible from our 1st enquiry to completion. Jamie and Bob explained what they were doing as they went along and gave us plenty of notice when the water was being turned off or th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Communication with Eve in the office was fine. The work was carried out on the days scheduled. Paul Tonks, the surveyor, did an efficient job. The fitter Ismet's work in the bathroom was good but hi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Process is very well organised. We were assigned manager (Jeff Clarke), who checked progress regularly and responded clearly and quickly when advised of issues. There was also a daily call from hea... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros
  2. também em
  3. Fornecedor de equipamentos para mobilidade
  4. Loja de Acessórios para Banheiros

Escrito pela empresa

Our walk-in baths and walk-in showers are produced to the highest safety and quality standards, ensuring Comfort, Safety and Independence. We will assess your bathroom and your mobility needs to find the right bathing solution for you and your home. We will install your new bath and leave your bathroom in perfect condition.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

790 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(790)

89 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very impressed. Read my review.

The installation went well and Mark Collins did a really nice job, very impressed. Surprised that he managed to carry and manipulate the old 6ft bath and new panels by himself. A tidy job where he managed to leave us with a working toilet pan each night.
There was a bit of confusion regarding the materials that we ordered and what we actually received but Mark managed to sort that for us.
A special mention to Yvonne Mcallister who phoned daily for a progress report and to help with a problem we had, thank you Yvonne.
Overall, very pleased.

11 de junho de 2025
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Resposta da Premier Care in Bathing

Hey DAVID,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Avaliado com 4 de um total de 5 estrelas

Excellent fitters

Our fitters, Festim and Nick, did an excellent job, both in terms of workmanship and for the consideration and kindness shown to a very elderly couple. Festim made sure that we were happy with the position of the grab rails and he ensured that the seat in the shower was set at the correct height for my husband. The bathroom is aesthetically excellent and we are finding showering so much easier especially as now I need to assist my husband with his showers.
We only deducted a star as we had some issues over the survey and during installation which we discussed with the company and which now appear to be resolved. Once Festim arrived we had confidence in his many years of experience. He did an excellent job.

22 de maio de 2025
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Resposta da Premier Care in Bathing

Hello Mrs,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Quick worker

Quick friendly and tidy worker

5 de junho de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey Peter,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Your positive experience can be shared among friends and family. We'd love to serve them too.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Mic has worked really hard

Mic has worked really hard, cannot fault him, he has gone above and beyond, wouldn’t hesitate to recommend him, cannot say enough about how good a job he has done. I am adding to my review the work I have no problem, but the aftercare is appalling, my husband and I are both housebound, we have had a small problem with the basin in the bathroom, after contacting the company more than once and being told someone would come, no one came, them being told the project manager would sort it, still no joy, I have given up on them and will eventually get it sorted myself, just want to reiterate the workers were great the aftercare rubbish

23 de maio de 2025
Avaliação não solicitada
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Resposta da Premier Care in Bathing

Hi Jean,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Brilliant company to work with

Excellent company to deal with. They exceeded all their promises and the installation was provided in an excellent and professional manner. the installer, MIke, is one of the nicest and hard working individuals we have met.
We would highly recommend this company and its employees.

26 de maio de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hi Barrie,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Seamless installation of walk in shower…

Seamless installation of walk in shower cubical, & new flooring, all work carried out promptly.
From delivery of products to fitting & checking by Project Manager, very happy with my new shower.

28 de maio de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Alison,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Thank you again.

Avaliado com 2 de um total de 5 estrelas

Customer Report an Opinion.

Customer Report an Opinion.
Ensure all materials required are delivered.
Ensure fitters assigned are familiar with all aspects of the job.
Ensure supervisor pays at least one site visit to check on progress and advise fitter if necessary.
Ensure fitter has ample time allotted to complete works.
Promised toilet facilities were not given.
Site was covered with dust throughout the work and at completion.
Notwithstanding the undoubted multiple trade skills of the fitter (Andy Grey) and generally satisfactory outcome,a tidier,cleaner job was expected for the price paid.

30 de maio de 2025
Avaliação não solicitada
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Resposta da Premier Care in Bathing

Mr Niblett, thank you for your feedback and apologies your journey with us hasn't been as smooth as expected. Following our conversations earlier today our project manager will be in contact to arrange a site visit and resolve your snagging issues.

Avaliado com 5 de um total de 5 estrelas

Good bath

Expensive, but a very good bath installed with great care and attention to detail

22 de maio de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hey Malcolm,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Thoroughly Professional

Not cheap but very professional company who did a great job with the design and installation of our bathroom upgrade. The fitter, James, worked very hard and finished well ahead of schedule. End result was excellent.

16 de maio de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Mr,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Thank you again.

Avaliado com 5 de um total de 5 estrelas

The Quality of the materials use was…but unfortunately today we have no hot water from the bath tap this very disappointed, need you to rector this ASP

The Quality of the materials use was high quality and the skills of the fitter was amazing, all fitted by Mike who did a fantastic job, would recommend these to everyone

21 de maio de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello Anthony,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

With gratitude.

Avaliado com 5 de um total de 5 estrelas

Kenny was amazing he made the whole…

Kenny was amazing he made the whole experience easy and seamless.
So impressed with Kenny’s work ethic.
Extremely hard working he was there to get the job done and very well at that.
The company is lucky to have such a dedicated employee.

20 de maio de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings Alison,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

With gratitude.

Avaliado com 4 de um total de 5 estrelas

I was very impressed with the fitter…

I was very impressed with the fitter Mike Trevor who is not only highly skilled, but also made me feel safe. If anything I now feel safer in the shower room than the rest of the house. It helps if you have a good idea of what you want and need before contacting Premier Care

28 de abril de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello Jen,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Cheers.

Avaliado com 5 de um total de 5 estrelas

James did a great job

James did a great job. efficient and polite. kept me well informed as the job progressed.

9 de maio de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello Richard,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Best wishes.

Avaliado com 5 de um total de 5 estrelas

Job Excellence

From the very beginning to the very end of having our bathroom fitted.was amazing. I had everything confidence in everyone who came to our house.
We had daily phone calls from Yvonne who ensured we were managing the disruption. Our bathroom fitter Carl was excellent, the quality of work was outstanding. We are more than happy with the outcome.

1 de maio de 2025
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello Mrs,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Cheers.

Avaliado com 5 de um total de 5 estrelas

Top marks to Catalin!

Our bathroom is amazing! From the first day that Catalin our fitter arrived, he worked so hard. He was professional, really friendly and at the end of the day always went through what he had completed that day. It was such a good experience even though we weren’t looking forward to the upheaval, so much so we will miss him today!!

30 de abril de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Hello Mrs,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Best wishes.

Avaliado com 4 de um total de 5 estrelas

New shower

Delighted with bathroom Ricky Haden was courteous and kept place clean and tidy

24 de abril de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Greetings WENDY,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Warm regards.

Avaliado com 4 de um total de 5 estrelas

Installers worked well

Installers worked well, and to a high standard.
Had issues initially with the plan which seemed to have the shower the wrong way round.
In my view the project manager should be on site the first morning to iron out any of these issues and ensure the project proceeds smoothly.

22 de abril de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Thank you for the feedback, this has been relayed the relevant departments and actioned.

Avaliado com 5 de um total de 5 estrelas

Excellent work, Nasos.

I want to say our fitter, Nasos, went out of his way to complete our new shower. My husband has alzeimers so a walk-in shower was perfect.
Nasos did an outst@nding job for us and we can’t thank him and the admin staff for their help.
There were a few unexpected problems on the way but they were sorted and just today thank you to everyone.
Mrs Mary watkinson

29 de abril de 2025
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Resposta da Premier Care in Bathing

Thank you for the review!

Avaliado com 5 de um total de 5 estrelas

Efficient

Efficient, respectful, and hardworking installers.
Good to have a customer liaison person enquiring about progress of the job in hand and to sort out any issues that may arise.

24 de abril de 2025
Avaliação não solicitada
logotipo da Premier Care in Bathing

Resposta da Premier Care in Bathing

Thank you for the review!

Avaliado com 5 de um total de 5 estrelas

The person sent to fit walk in Bath was…

The person sent to fit walk in Bath was called Steve. He was very good, and a nice person to get on with.

24 de abril de 2025
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Resposta da Premier Care in Bathing

Greetings Brian,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Best wishes.

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