Bought a Peugeot e-208. Later found out it was previously used for driving tuition — this was not mentioned anywhere during sale or on paperwork. When I raised it, they first agreed to a re... Ver mais
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Veja o que dizem as avaliações
Bought a car for my daughter from Premier Car Supermarket (from Telmo). Both me and my wife were very impressed by the professionalism and service we received and we would have no hesitation in... Ver mais
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This is the first car dealership I have not felt any pressure at all from. Telmo the sale person was very helpful friendly and not pushy in any way. He took his time to explain everything in detai... Ver mais
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Went to Premier and was out off by the cars appearing unkempt, went to arnold clark and got ripped off then returned to Premier to exchange for a more suitable ride and I whole heartedly regret being... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Premier Car Supermarket, we are committed to providing vehicles that combine affordability with exceptional quality. Established in 2005 in Leicester, we expanded our presence by opening a larger site in Derby in 2016 and an additional showroom in Kettering in 2023. Our extensive inventory caters to a wide range of preferences and budgets, featuring over 500 vehicles, including: - Small, Medium, and Large Cars - Estate Cars - People Carriers (MPVs) - Prestige Vehicles - 4x4s - Electric vehicles We invite you to explore our stock online or visit one of our showrooms to find your next vehicle. We look forward to welcoming you soon!
Informações de contato
Premier Car Supermarket, Carriers road , DE656PE , Eggington, Derby , Reino Unido
- 01283247171
- sales@pcsderby.co.uk
- premiercarsupermarket.co.uk
3,9
Muito Bom
408 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Premier Car Supermarket
Thankyou for your positive feedback.
Excellent service from Ollie
Excellent service from Ollie, thanks.
9 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Thankyou for your positive feedback about Oli.
Jay was very helpful and very kind…
Jay was very helpful and very kind helped me with any questions or queries i had. would definitely recommend
9 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Thankyou for your positive feedback about your experience.
Very satisfied with the experience
I recently purchased a used car through Oli at PCS Premier in Kettering and I couldn’t be more satisfied with the experience. From the moment I walked in, he was friendly, knowledgeable, and never pushy. Oli took the time to understand what I was looking for, answered all my questions honestly, and provided a pressure-free environment.
What really stood out was his transparency throughout the process. He was upfront about the vehicle history, offered a fair price, and even helped me navigate financing options smoothly. The car was clean, well-maintained, and exactly as advertised.
Highly recommend Oli to anyone looking for a trustworthy and reliable used car buying experience. Thank you for making what can often be a stressful process feel easy and enjoyable!
8 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Thank you for your review, we are pleased that you found Oli to be non pushy and helpful. Exactly the kind of experience we would like people to have.
Olly was awesome
Olly was awesome, genuinely could not have been a more pleasant experience
8 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Thank you for your review, we are pleased that you had a pleasant experience.
Great experience buying a car from PCS
Great experience buying a car from PCS. Friendly and knowledgeable salesperson called Oli took me through the whole process and went from enquiry to driving away with the car within 24 hours.
Nicely valeted car. Accurate pictures provided beforehand.
7 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
It sounds like you had exactly the kind of experience we would like people to have, thank you for your feedback.
Oli was very helpful throughout the…
Oli was very helpful throughout the process and ensured we got everything we wanted in our purchase.
7 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Thank you for your review, we are pleased that you found Oli to be helpful when making your purchase.
We were served by Ollie
We were served by Ollie, he was so kind and patient as we had issues with finance paying out a lot later than expected. The customer service from him was 5 stars. Would recommend this dealership, Ollie especially!
6 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
We appreciate your positive review about our dealership and Oli in particular.
Ollie was really helpful
Ollie was really helpful. Great guy 👦
6 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Thank you for your review, we are pleased that Oli was able to help you.
Richard was great to work with
Richard was great to work with. He went out of his way to keep me updated throughout the process of buying my new car. No hard sells and left us to look around independently. He was always on hand when needed, all round great service!
5 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Kirsty,
Thank you for your kind feedback! We're so pleased to hear that Richard made your car-buying experience a smooth and enjoyable one. It's great to know you felt well-informed, supported, and never pressured. We’ll be sure to pass on your lovely comments to him and hope you enjoy your new car!
All the best,
Premier Car Supermarket 😊
Jay was very helpful!
Jay was fantastic lots of knowledge, friendly and professional! Made everything really smooth. Very happy with his service.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Edd,
Thank you for your great review! We're so pleased to hear that Jay provided such a friendly, knowledgeable, and professional service. It's wonderful to know everything went smoothly and that you're happy with the experience. We'll be sure to pass on your kind words to him and we hope you enjoy your new vehicle!
All the best,
Premier Car Supermarket 😊
Had a great experience at this…
Had a great experience at this dealership.
Jay has been great , really friendly and professional. He’s given us all the details and information we needed and has helped us get approved and take our new van home within a few hours.
Really impressed with the service.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Andreea.
Thank you for sharing your fantastic experience! We're so pleased to hear that Jay looked after you so well with his friendly and professional approach. It’s great to know you were able to drive away in your new van so quickly — we’re thrilled we could help make that happen!
All the best,
Premier Car Supermarket 😊
Buying corsa
Ollie made the experience of buying the car super easy and relaxed, whilst being informative and helpful.
31 de julho de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Michelle,
Thank you for your lovely review! We're delighted to hear that Ollie made your car-buying experience easy, relaxed, and informative. We appreciate your feedback and hope you enjoy your new vehicle!
All the best,
Premier Car Supermarket 😊
Highly Recommended
Junaid was really helpful and knowledgeable. Purchasing our new car was such a seamless process and a few months on we're still very happy we chose Premier Car Supermarket. Great range of choice and brilliant customer service.
5 de maio de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello,
Thank you for your wonderful feedback! We're so glad to hear that Junaid was helpful and knowledgeable throughout your seamless purchase. It’s great to know you’re still very happy with your car and our service. We really appreciate your kind words!
All the best,
Premier Car Supermarket 😊
Emailed them to ask if the car was…
Emailed them to ask if the car was ex-rental. Jamil came up with some claptrap about GDPR if they won't tell you if the car was ex-rental, best avoid this garage.
25 de julho de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello James,
I am sorry that your question was not answered, to clarify the car you enquired about was not an ex-rental vehicle. Most of the cars we stock are 3+ years old, rental vehicles typically only appear on the second-hand market when they’re 12–18 months old.
We take data protection very seriously. A dealership was recently fined £3000 for breaking GDPR rules, due to a customer contacting the former keeper using information found on the V5. We now blank out personal details on V5 documents as a precaution and in some cases, when we purchase vehicles for stock, the previous keeper’s details have already been removed from the V5 document before it reaches us.
Kind Regards,
Premier Car Supermarket.
Great Service
Friendly and professional car dealers. Recommended.
21 de julho de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Roberto,
Thank you for your kind recommendation! We're glad to hear you found our team friendly and professional. We appreciate your support!
All the best,
Premier Car Supermarket 😊
Really easy process
Really easy process. Reserved online. Popped in and drove away within 40 minutes. Jay was really helpful.
19 de julho de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Gary,
Thank you for your great feedback! We're pleased to hear that the process was easy and quick, and that Jay was really helpful throughout. Enjoy your new vehicle!
All the best,
Premier Car Supermarket 😊
This is my second car purchase with…
This is my second car purchase with Allen, and once again, he has gone above and beyond. From start to finish, Allen made the entire process smooth, stress-free, and genuinely enjoyable. He took the time to understand exactly what I needed and offered honest, knowledgeable advice that helped me feel confident in my decision.
What really stands out is Allen’s personal approach – nothing ever feels rushed or pressured. He’s professional, patient, and incredibly reliable. I truly felt looked after every step of the way, and it’s clear that customer satisfaction is his top priority.
I wouldn’t hesitate to recommend Allen to anyone looking for a new vehicle. Thanks again, Allen – I absolutely love my new car, and I’ll definitely be back again in the future!
18 de julho de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Jenni,
Thank you so much for your fantastic review! We’re thrilled to hear that Allen has consistently gone above and beyond for you, making your car buying smooth, stress-free, and enjoyable. It’s wonderful that his honest advice and personal approach helped you feel confident and well looked after. We’ll be sure to pass on your kind words to Allen!
We really appreciate your recommendation and look forward to welcoming you back again in the future. Enjoy your new car!
All the best,
Premier Car Supermarket 😊
Just purchased a Hyundai ioniq ev Put a…
Just purchased a Hyundai ioniq ev Put a deposit on via Auto trader and found the whole buying experience nice and easy had several calls from Allan to arrange a viewing and car was as described and made an appointment to view and test drive the car within the hour I was driving it home.
All nice and easy
Thanks
15 de julho de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello John,
Thank you for sharing your positive experience! We're delighted to hear that Allan made the buying process nice and easy, from arranging the viewing to getting you behind the wheel quickly. Enjoy your Hyundai Ioniq EV, and thanks for choosing Premier Car Supermarket!
All the best,
Premier Car Supermarket 😊
Can do better
I recently bought a 2024-registered MG electric car from PCS Car Supermarket, and the experience was far from smooth. Upon arrival, I immediately noticed that the parcel shelf was missing, there was no charging cable, and only one key was provided. Considering the car was practically brand new, I found it disappointing that these basic items were missing.
When I raised the issue with the delivery rep, Darren, his initial response was quite dismissive – essentially telling me “it is what it is.” Not the kind of customer service you’d expect when making such a significant purchase. I had to escalate the matter to the car finance company to get any traction.
After several calls back and forth, PCS eventually agreed to knock £150 off the admin fee to help cover the missing charging cable. However, I still had to purchase a parcel shelf and spare key myself, costing me an additional £450 out of pocket. Darren later tried to justify it by saying they never advertised those items – which is a bit ridiculous, considering no one advertises every single part of a car.
All in all, the car itself is fine, but the lack of transparency and poor customer service were a letdown. Three stars feels fair – decent car, but a frustrating buying experience that could have been avoided with better communication and support. Can do better.
21 de maio de 2025
Avaliação não solicitada
Resposta da Premier Car Supermarket
Hello Rut,
Thank you for sharing your detailed feedback. We’re sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any frustration caused.
We understand how important it is to have all the expected items with your vehicle, especially for a new model like the 2024-registered MG electric car. In the used car market, it is unfortunately quite common for vehicles to sometimes be sold without parcel shelves, spare keys, or charging cables. We always strive to price our vehicles competitively, often below Auto Trader’s retail evaluation, taking these factors into account to ensure fair value for our customers.
That said, we regret if this was not communicated clearly enough during your purchase. While we do display this information on our website, we appreciate that not everyone may review the website details if they found the car through an advertising site we use.
Thank you again for choosing Premier Car Supermarket. We hope to have the opportunity to provide you with a smoother experience in the future.
All the best,
Premier Car Supermarket ☺️
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