Premier Heating Solutions Avaliações 

147
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What a fab company. Their professionalism and work ethos are second to none. Everyone we have been in contact with is very helpful and always returns emails and calls. Ollie, who installed our air... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have been really pleased with the service provided by Premier Heating. The initial quotation (to change a system boiler to a combi) was clearly explained by Zach. The installation carried out by Ty... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently had air con installed and couldn't be more pleased. Harley was extremely polite efficient and tidy. He explained the process clearly I would have no hesitation in recommending Premier Heat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the initial quote to the end result we are so happy with our new boiler! I was provided a fixed quote, and was recommended a few different things to help improve the heating system in my home. H... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Aquecedores
  2. Serviço de Instalação de Gás
  3. Serviço de aquecimento
  4. Encanador

Escrito pela empresa

From leaky pipes to heating repairs, dripping taps to old boiler nightmares, we can help! Premier Heating Solutions are your local experts for all your heating and hot water needs. We offer a completely transparent, fixed price service and aim to have you back up and running in one visit. Need a new boiler? We can carry this out in as little as 48 hours. We offer a range of repayment methods, a 15-year guarantee and 24/7 ongoing support at no additional cost.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

147 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(147)

81 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First Class Service throughout

I was impressed with the first class service from my initial enquiry, through the home survey and ultimately the supply and fit of my new boiler.

Everyone I dealt with was polite, efficient and very courteous - the back office, the installers and ancilliary staff were all excellent and made every effort to ensure that the process went smoothly.

It is really nice to be able to deal with a local family run business which prides itself in service and excellence and that all the installers are directly employed by the company, not subcontracted out labour. I firmly believe that where possible I buy british and buy local.

21 de junho de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Collette for leaving us an amazing 5 star review!

We are over the moon to hear you were happy with our teams hard work and your pleased with your new boiler. We are glad you chose Premier Heating Solutions and look forward to working with you again in the future.

All the best to you!

Avaliado com 5 de um total de 5 estrelas

Tick all the boxes

Have used PHS a few times before: this time was to sort our oil fired boiler out after we ran out of oil and had an air block. Timely response to emails and good availability: chap who came was polite and helpful, and showed us to fix the problem should it happen again. Reasonably priced, an asset to have in your contacts list.

28 de maio de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Philippa for the 5-star review!

We are happy to hear you found our team at Premier Heating Solutions polite and helpful, and our response to your inquiry was quick. We are pleased you chose us!

All the best! 😊

Avaliado com 5 de um total de 5 estrelas

Really helpful and quick to respond

My overall experience was great. All of the staff were really helpful and quick to respond. Everything was thoroughly explained before the service was carried out. Definitely recommend and will be sure to use this service in the future.

16 de maio de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Elli for leaving us a 5 star review!

We're pleased to hear you found our staff helpful and our response to your enquiry was responded to quickly. We are glad you chose Premier Heating Solutions!

All the best 😊

Avaliado com 5 de um total de 5 estrelas

Booking confirmation sent

Booking confirmation sent. Engineer phoned on route to give approx arrival time. Well organised & very tidy.

13 de maio de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Richard for your 5-star review!

We are pleased to hear you found Premier Heating Solutions efficient and clean.

All the best!

Avaliado com 5 de um total de 5 estrelas

Premier have always been brilliant

Premier have always been brilliant, work well with my schedule, send a good engineer and provide gas certs quickly for a fair price.

6 de maio de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Mitchell for the 5-star review!

We are so pleased you are happy with our team and that we have met your quality service standards. We are always here to help in the future.

All the best! 😊

Avaliado com 5 de um total de 5 estrelas

Impressed with the Service

We had a new ATAG boiler installed and we went with Premier Heating Solutions because I was very keen on getting this boiler. Although a more expensive quote than the competitors, they did a good job of replacing our old Worcester boiler and were very impressed with the service from initial quote to installation. We had a full flushing done and they even changed the position of the flue and were able to get a bricklayer out within a few hours to complete the job. All the 3 workmen were very friendly and professional and work was completed on time. Very happy with our new boiler.

4 de abril de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Brian for the smashing 5 star review!

It's such great news to hear your enjoying your new ATAG boiler! Our team at Premier Heating are grateful you chose our company, and we are always here to help.

Thank you Brian and all the best! 😊

Avaliado com 5 de um total de 5 estrelas

Good and fast

As always, prompt and high quality service from Premier Heating. It is impressive how they offer fast support. I had a leak in a water pipe, hidden in concrete. George patiently and expertly found it and repaired it. A tremendous relief.

18 de abril de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you for leaving us a 5-star review!

We are glad to hear your leak has been repaired by our engineer George. We will be sure to pass on to him your kind words. Thank you for choosing Premier Heating Solutions.

All the best to you! 🙂

Avaliado com 5 de um total de 5 estrelas

Writing this review on behalf of my 92 year old mother

Writing this review on behalf of my 92 year old mother who needed a new boiler asap after being let down by British Gas. Quote completed on the Tuesday, boiler installed by the weekend. The two engineers really went the extra mile to ensure my mother felt comfortable and was aware of what was happening. all the little things that needed doing, sorting out the shower, leaking tap, etc... were done. No complaining, no jobsworth attitude, etc... Would recommend to anyone who needed work done on behalf of a vulnerable relative.
I've also been a customer for the past 3 years, never had cause to moan.

25 de março de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Paul for the amazing 5 star review!

We are over the moon you and your mother are happy with the new boiler. We are also happy to hear you felt comfortable with our engineers too.

All the best to you both!

Avaliado com 5 de um total de 5 estrelas

Excellent friendly service

Excellent friendly service, very professional and reasonably priced. I’d highly recommend.

26 de março de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you for the amazing 5 star review!

We appreciate you taking the time to recommend our company, we are always here to help.

All the best!

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. Very informative and only carried out the work that was necessary unlike other companies. Can't fault them. Highly recommend.

23 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Premier Heating Solutions

Thank you Lee for the amazing 5-star review!

We are so pleased to hear you were pleased with the service we provided. We are lucky to have a customer like you!

All the best.

Avaliado com 5 de um total de 5 estrelas

Premier Heating Solutions are a good company to deal with.

Premier Heating Solutions have maintained our oil boiler for many years now and have recently installed a replacement boiler. The staff have always been polite, punctual, knowledgable and efficient. You know that you are in good hands with Premier Heating.
Thank you.

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you so much Sue for the uplifting review!

All of us at Premier Heating Solutions appreciate you taking the time to leave us kind feedback. We are so happy you are happy!

All the best.

Avaliado com 5 de um total de 5 estrelas

New boiler installation

We recently had a new boiler and associated pipework installed along with a full system power flush. Following a recommendation from a neighbour the process from start to finish was excellent and stress free.

From the initial enquiry on line to a follow up conversation with Michelle in the office explaining what happens during our site visit. Zach was very informative and spent the time explaining the process from start to finish and accommodated our needs and various questions when we got the quote done at the house.

On the first day of the installation both Harley and George worked very hard to get the system installed and up and running. Both were very professional and work conscious and left the home very clean. They were both very friendly and approachable. Second day of work which involved the system flush and completing the remaining installation was done by Chris who was again very professional , polite and knowledgeable.

Credit to both George and Chris as we were made aware this was their first week with the company. Dealing with Premier Heating Solutions has been a joy from the start and we would highly recommend to anybody if anyone asked for recommendations on a company for a new boiler.

Thank you again for all your hard work, great communication and continued support when there was a slight issue with the hot water, this was resolved efficiently and with our any problems which was much appreciated.

We wish you all the best and look forward to using again in the future.

16 de fevereiro de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Stephen for the 5-star review!

We will be sure to pass on to our team your positive feedback. We are super happy you're pleased with your new boiler installation, we are always here to help.

All the best Stephen!

Avaliado com 5 de um total de 5 estrelas

Very professional company

Very professional company. All of the heating engineers I've experienced so far have been friendly and explained what they are doing clearly and any next steps needed. The office also followed up to check everything was good. Watch out for some quotes as they can be comparatively high, but overall a good company to work with.

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you so much for the amazing 5-star review!

Our team at Premier Heating Solutions appreciates your kind words and we are very happy you were impressed with the work our engineers completed.

We are always here to help!

Avaliado com 5 de um total de 5 estrelas

I feel safe with this company

I have used Premier Heating Solutions for a long time.I cannot fault them.Friendly, communicative and always leave place clean and tidy.Engineers always explain what they are going to do and are happy to answer questions.I’ve just had a water softener fitted and I’m delighted with the results!

6 de dezembro de 2023
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you June for the lovely 5-star review! We are glad to hear you are happy with your new water softener. We are always here to help if you need us, all the best.

Avaliado com 5 de um total de 5 estrelas

Extremely happy with my boiler service…

Extremely happy with my boiler service , the engineer Steve was friendly and professional and left me feeling confident that my boiler was safe, the whole experience from getting booked in to making payment was very easy and efficient, I will definitely be using this company again for future work, highly recommend.

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Shannon, thank you so much for the 5-star review! We will be sure to let Steve know how happy you are with his work. All of us at Premier appreciate you taking the time to leave such positive feedback. All the best to you.

Avaliado com 5 de um total de 5 estrelas

Premier heating solutions recently…

Premier heating solutions recently replaced all of our radiators in our property, the job was done really efficiently and the new pipe work was really neat. Great communications from quote stage to actual works being done. Have recommended to several friends and neighbours, really impressed thank you all!

29 de janeiro de 2024
Avaliação não solicitada
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Resposta da Premier Heating Solutions

Thank you Ellie for this amazing review! We are so glad to hear you were happy with your new radiators and for recommending us, this means a lot for our growing business. All the best to you, Ellie.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Came out to service our boiler. Quick and efficient service. Found an ongoing issue that they rectified immediately. Very friendly people. Would absolutely recommend!

18 de outubro de 2023
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you David for the amazing feedback and the 5-star review! We are happy to hear you had a pleasant service. All the best.

Avaliado com 5 de um total de 5 estrelas

Nothing was too much trouble - highly recommend

Premier Heating Solutions recently upgraded our old oil boiler for a new combi boiler. From start to finish the service was excellent. Nothing was too much trouble! Zach provided multiple quotes as we wanted to compare options. The office team were helpful and friendly, and the engineers Tom and Carl were great - VERY polite and tidy and took extra care to ensure that our escapee dog did not manage to escape. The boiler has been in for a few months now and we have noticed a considerable saving on our oil. I would have no hesitation recommending them to anyone! Thank you!

1 de novembro de 2023
Avaliação não solicitada
logotipo da Premier Heating Solutions

Resposta da Premier Heating Solutions

Thank you Rebecca for the 5-star review! We are pleased to hear you found the process of our business straightforward and that you are happy with your new combi boiler. I will be sure to pass on to our team your positive feedback. All the best.

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