Prestige Cars Agent Avaliações 189

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I used Prestige Cars Agent to sell my car on Sale or Return. I'll be honest - handing over a £60k car, both keys, and the V5C to someone I'd never met was nerve-wracking. Sleepless nights... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Positive experience selling my car to these guys via Motorway online auction. They were quickly in contact after the auction finished. After a thorough inspection, test drive and a conversation about... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ross is absolutely excellent person to deal with. Car was fully ready to go and described exactly like on advert. Very rare you get Genuine Motor Traders these days. Ross is honest, genuine person. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

If your in the market for a used car and finding dealers pushy and intimidating then look no further than PCA LTD. Ross and his team are very well organised with NO pushy / intimidating sales tact... Ver mais

Detalhes da empresa

  1. Concessionária

Escrito pela empresa

PRESTIGE CARS AGENT is a family run business, based in Nazeing, Essex, established to support the modern day lifestyle where people are too busy to worry about the stress and hassle associated with marketing and selling their car privately. Mo...


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

189 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Professional SOR Service - Exceeded Expectations

I used Prestige Cars Agent to sell my car on Sale or Return. I'll be honest - handing over a £60k car, both keys, and the V5C to someone I'd never met was nerve-wracking. Sleepless nights included. But Ross and the team proved completely trustworthy.

Dropped the car off 18th January, buyer secured with deposit by 17th March - just 2 months despite winter market. Buyer collected 13th April, payment cleared 16th April. The delay between deposit and collection was buyer logistics, not PCA.

Ross exceeded my target figure despite the slow winter market.

During the period, the car needed MOT and service - Ross arranged this through their local Audi dealer at no additional charge. MOT flagged a damaged tyre, which Ross sorted through his local tyre supplier - I paid for the tyre, but he handled all the logistics. No fuss.

Communication via WhatsApp was good, though more frequent updates would've helped ease the anxiety (Ross does this daily, but it's a first for me!).

Commission was very reasonable - Ross mentioned he gave me a discount, which I appreciated.

Would I use them again? Absolutely. Just avoid trying to sell prestige cars in winter!

16 de abril de 2026
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thank you for such a detailed and honest review — we really appreciate you taking the time to share your experience.

We completely understand how daunting it can feel handing over a high-value car on a Sale or Return basis, especially for the first time, so it’s great to hear that we were able to earn your trust and deliver a result that exceeded your expectations.

Despite the slower winter market, we’re pleased we achieved a strong sale price for you and kept everything progressing smoothly through to completion. Thank you as well for your feedback on communication — that’s something we’re always looking to improve, and it’s noted.

It was a pleasure handling the sale for you, and we’re glad we could take care of the MOT, service, and tyre replacement to keep everything straightforward.

We look forward to working with you again in the future — hopefully in a slightly warmer market next time!

All the best,
Ross & the Prestige Cars Agent Team

Avaliado com 5 de um total de 5 estrelas

Perfect service highly recommended

I had an excellent experience with Prestige Cars Agent, especially thanks to Rosario and Sergio. From the very first contact, they were friendly, professional, and extremely helpful. They took the time to answer all my questions, explained everything clearly, and made the whole process smooth and stress-free. I purchased a Volkswagen Tiguan, and the car was exactly as described—clean, well-prepared, and in perfect condition. Their customer service was outstanding from start to finish, and I genuinely felt looked after. I highly recommend Prestige Cars Agent, and a big thank you to Rosario and Sergio for such great service.

29 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sell my car through Prestige Cars was a dream!

Ross from Prestige Cars made my selling experience completely hassle free. They picked the car up as arranged and payment was recieved exceptionally quickly. If you are looking for a reliable, trustworthy and friendly service then look no further than Prestige, awesome company to deal with.

3 de novembro de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review - we are pleased you were happy with our hassle free car buying service.

Avaliado com 4 de um total de 5 estrelas

Positive experience selling my car to…

Positive experience selling my car to these guys via Motorway online auction. They were quickly in contact after the auction finished. After a thorough inspection, test drive and a conversation about my history with the car they were satisfied there were no surprises or things not as described and paid the agreed price. Overall, they were good to deal with and clearly know their business. Recommended.

25 de outubro de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review, we are happy you were pleased with our car buying service. Thanks again.

Avaliado com 5 de um total de 5 estrelas

Amazing experience with Prestige Cars…

Amazing experience with Prestige Cars Agent! The team was professional, helpful, and made the whole process quick and stress-free. Love my new car!

26 de outubro de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are pleased you are happy with both the car and the service provided. Enjoy the car.

Avaliado com 1 de um total de 5 estrelas

I bought a car from them earlier this…

I bought a car from them earlier this year but it has got a severely bad gearbox( Fiesta Zetec S 1.0 Ecoboost 2015 year) requiring week in the workshop to replace/rebuild the gears in the box. Also I paid top money for the car but the gearbox is bad. Lucky I have a RAC warranty because my brother advised me to get it but RAC are now seemingly reluctant to pay out and they wont accept the gearbox is faulty until the garage have stripped it all down which is hugely frustrating and deeply irritating because I paid fair and square for a warranty and there's no question the gearbox is faulty. The RAC roadside relay themselves said it is faulty. It is distracting me and severely disrupting me from my working time as I have to keep on ringing up to find out any progress and I am left without a car. I drove a fiesta for 23 years before exactly the same and I never did any damage to the gearbox so for them to suggest its my fault is ridiculous. I am very unhappy with this car as I also trusted the dealer to be top rated but I have to now say I would never buy another second hand car from them - it is not worth the stress worry the annoyance factor and the time it's costing me to sort this out on top of the high value I paid at the outside and for the warranty. Very upset. It is highly frustrating and aggravating.

26 de outubro de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

We’re sorry to hear that you’ve experienced this issue with your 2015 Ford Fiesta and understand how frustrating it must be to deal with a gearbox problem and the associated delays.
You purchased the vehicle from us in March 2025, and we first heard about this gearbox concern in October 2025 — more than six months after purchase. As the car came with an RAC warranty, we advised you to liaise with them so the repair could be properly assessed and authorised under your warranty cover.
Unfortunately, as you’ve mentioned, the RAC’s process requires the gearbox to be inspected before confirming a claim. We appreciate that this has caused inconvenience and time without your vehicle, and we share your frustration with how long this can sometimes take.
Please rest assured that we want this resolved for you as soon as possible and are happy to assist in any way we can to help the RAC progress your claim.

Avaliado com 5 de um total de 5 estrelas

From start to finish Prestige Cars were…

From start to finish Prestige Cars were professional and efficient. From the date of purchase to collection I was kept informed and the process was seamless.
I would definitely sell to them again.
Wishing you all the best Ross and Sergio.

7 de agosto de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are pleased you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

M140i

Ross and Sergio made the sale of my M140i absolutely seamless, very knowledgeable and would recommend to anyone selling their car.

18 de julho de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are pleased you were happy with our car buying service.

Avaliado com 5 de um total de 5 estrelas

The guys from prestige were very…

The guys from prestige were very thorough but fair in their appraisal of my vehicle and provided a a very fair price. Nice guys to deal with as well which always helps.

30 de junho de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are pleased you were happy will our car buying service.

Avaliado com 5 de um total de 5 estrelas

Great service!

I've no hesitation in recommending Sergio and Ross. Very professional, did what they said they'd do, and were happy to make a return trip to collect my car, as it wasn't convenient to me for them to take it at first visit. Dave, Kent.

25 de junho de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are pleased you were happy with our car buying service.

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, picked up car the next day after agreeing to the sale. Friendly and very fair. Would contact regarding our cars in the future.

12 de junho de 2025
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are pleased you were happy with our car buying service.

Avaliado com 5 de um total de 5 estrelas

Superior customer service.

What made this experience great.. where do I start. Dealing with Danny was probably the standout. As a prestige car dealer, he knows his cars and he wants his clients to be satisfied. He went over and above what I expected when purchasing a used car. When he heard I was collecting it and driving a long way, he made sure my tyres were up to standard, delivered the car on his day off and programmed everything so I could just jump in and drive away. It's rare to find customer service like that anymore. I would recommend anyone, anywhere to consult Adelaide Prestige for a vehicle.



18 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trusting and Professional

Very professional experts in their area of work. A good honest company with trusted values and would definitely recommend. 👍🏼

5 de novembro de 2024
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are pleased you were happy with our car buying service.

Avaliado com 5 de um total de 5 estrelas

I recently bought my car from Prestige…

I recently bought my car from Prestige Cars Agent and I would highly recommend them to everyone. It was a very fast and easy process which made buying my first car a good experience.

26 de outubro de 2024
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive review. We are happy you are pleased with both the car and the service provided by PCA. Enjoy the car.

Avaliado com 5 de um total de 5 estrelas

Great friendly service from all the…

Great friendly service from all the team. Small problem was solved quickly and without fuss and delay. Car was fixed/ returned and drives great. Going back for a minor issue which was found on their inspection report. Great to know that you can ring and you are listen to. G. Oakey

22 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick transaction and a great price

Quick transaction and a great price. Second time using but always a brilliant service, will use again.

24 de maio de 2024
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for your positive response. We are pleased you were happy with our car buying service. Look forward to doing business with you again.

Avaliado com 5 de um total de 5 estrelas

Ross is a very easy person to deal with…

Ross is a very easy person to deal with and provided an excellent service, including finding a buyer for my car within a month was truly fantastic.

I have no hesitation in recommending Ross and his business.

12 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Prestige Cars Agent

Thanks for the opportunity to sell your beautiful Tesla Model S on your behalf. We are pleased you were happy with our car selling service at Prestige Cars Agent. All the best.

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing interaction with…

Absolutely amazing interaction with Ross today. Had exactly what I wanted. Cars are in great condition and we'll looked after whilst in there care. Purchased a 2 series bmw today and would highly recommend this company to friends and family

9 de outubro de 2023
Avaliação não solicitada

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