Prestige Cars Kent Avaliações 3.603

What a great all round service. The whole team looked after me very very well. A special thanks to Jack, who was superb, and dealt with all my needs. He was very helpful and I truly appreciate him taking the time to sort this car out for me.

Many many thanks

LV

James provided excellent customer service and explained the transaction in a clear and transparent manner!

Excellent customer service. Sam P was so helpful and seasoned in giving all the explanations, tips and answers to all questions thrown at him 😀 . For peace of mind, trust and great cars, Prestige Cars Kent is the best place.

All the staff extremely helpful nothing is to much for them to help u with I totally recommend them they do exactly wut they say!! Matt was so helpful with all the details

I recently purchased a 2018 VW Tiguan from this dealership and overall had a mixed experience.

On the positive side, the staff were polite and professional when I did get to speak with them, and the car itself seems to be in good condition so far. You can tell the team is working hard, and customer service was friendly.

However, the dealership seemed extremely busy, which impacted the overall experience. On my first visit, I had to wait quite a while just to sit down with a salesperson, and the vehicle was still being prepared so I wasn’t able to test drive it before committing—despite travelling around 2 hours to get there.

When I returned the following weekend to collect the car, I experienced another long wait—over 2 hours before I could complete the handover and leave with the vehicle.

Since bringing the car home, I’ve also noticed that a few accessories/items that should have been included were missing. I’ve tried contacting the dealership to resolve this but haven’t had any response, and it’s now been over a week.

I believe this dealership has the potential to offer a great experience, but improvements are needed in organisation, communication, and especially after-sales support. Keeping customers informed and following up promptly would make a big difference.

Overall, a decent experience but let down by delays and lack of communication after the sale.

We bought a Mercedes GLE and the service we received from Sam was amazing. He was very friendly, understanding, and took his time to explain everything to us in a clear and honest way. He made us feel comfortable and confident throughout the whole process. We really appreciate his professionalism and kindness. Highly recommended.

Ivan was really helpful, thank you for helping me

Came in to view a few cars and was met by Connor who helped me through out my visit. Gave me plenty of information and attention for what I was looking for

Great customer service from Connor when looking for my new car

I Recently purchased a car through these guys.. Sam P was my sales person, he was patient, courteous and helpful. I would recommend this dealership from my limited experience.

Fraser was helpful and really friendly
Highly recommended

Fraser was very helpful and friendly. Great customer service.

Ivan thanks you for helping me select our family car your patience which much appreciated.

I can’t thank, Connor, Sam and Isabelle enough for all of their help with getting me my new car! It was all a super easy and smooth process and I am in love it my new car, thanks guys!

Great selection of cars well worth the visit! Thanks to James for clearly explaining all my options. Very knowledgeable staff. Will be visiting again

I have just bought a Volvo XC90 from James and it was a fantastic process from start to finish i can't recommend him enough!!

What a super company - made the process of buying a car stress free.
Huge shout out to Abbey and Ivan who both offered amazing customer service.
Thank you!

Only popped into Prestige on the off chance they had what I was looking for, but was looked after well by Ivan, will definitely be coming back when in the market!

Very good service and very friendly salesman. Handled everything efficiently and will definitely be a returning customer