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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lucy was so helpful in customer services. With just a photo she managed to perfectly colour match me. I am so grateful to prestige that they make affordable hair that improves my confidence since dram... Ver mais

Avaliado com 1 de um total de 5 estrelas

So disappointed. Ordered on the 18th of June so that I had plenty of time for them to come for my wedding (mid July). Chose Royal Mail (4-5 days I believe). I still haven't received the order. Prest... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Im a hairdresser but also have been using these for many years on my own hair. I have tried many others prior but I found prestige and so happy, the hair just keeps on going and going , it's only bec... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using the nano tips in 22 inch for few years and I am beyond impressed with the quality of these real hair extensions! The nano tip extensions are incredibly well-made, and the fact that t... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

42 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Hi this hair is amazing really…

Hi this hair is amazing really beautiful and the high quality hair is absolutely beautiful and lasts amazing. I have experience of fitting a number of clients hair extensions from this company and the hair is beautiful and Tthe customer service for this company is really good aswell and they go out thier way to help you and advise you and call you back.i have personally has a call back from the director of the company Melissa who is very polite ,professional, and explains everything and anything you need to understand about different wefts ect. I will certainly be ordering hair through this company again my clients love this hair it is worth every penny and I also have friends that are doing hairdressing that also recommended this company as the best ,

Kind regards

Katy

16 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5* ! Would highly recommend

I've been using Prestige now for over 6 years, as both a hair extension specialist offering the hair to my clients, but also personally wearing them myself. I have a few suppliers however Prestige are by far the BEST in terms of quality, colours, stock and more importantly customer service. I recommend them to all my students who train in hair extensions with me, and have also used them at my masterclasses too.

16 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been using prestige for around 7…

I have been using prestige for around 7 years or more the hair is absolutely amazing I have never had any problems with hair. The quality is just outstanding. I have only ever had one problem which was delivery and was sorted asap. Alex was very helpful and amazing with me. Thank you so much for all the help and support.

10 de dezembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Terrilee,

We're so grateful for your kind review!

We really do strive to provide the best hair and customer service on the market so we're delighted to hear your feedback.

We appreciate you!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Love these extensions!

Love these extensions, I have used them for years! Clients are always happy with them, long lasting, great quality and the blondes are so clean. Best blonde selection on the market.

Customer service is excellent too!

Xx

29 de novembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey,

Thank you for your lovely words. You've made our day!

We really do strive to provide the best quality hair on the market so this is the kind of feedback we just love to hear.

We appreciate you.
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Best extensions on the market!

I’m a hairdresser who has used prestige hair now for about 4/5 years. I have never had a single client that has been disappointed with the hair and all of them state how their hair extensions are the best quality/ colour they’ve ever had. Every set lasts a minimum of 12 months. The extensions are more expensive but you definitely get what you pay for.

Whenever I’ve had any questions to ask prestige they’ve always got back to me within the same day and have been super helpful.

27 de novembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Brodie,

Thank you for leaving us such a kind review.

We're delighted to hear that your clients love and trust Prestige. We strive to provide the best quality hair on the market so your feedback really means the world to us - luxury hair to match our luxury customer service!

We appreciate you.
Prestige Customer Care

Avaliado com 1 de um total de 5 estrelas

Unprofessional

I am writing to express my frustration with the poor customer service I experienced regarding my recent order. I placed my order , with the expectation of receiving it by next day.
However, due to significant delays in your team’s response, I will not receive my order on time.
As a result, Im forced to cancel my commitment with a client, which is both disappointing and unprofessional. This has caused not only inconvenience but also a loss of business due to circumstances beyond my control.

As a customer, I expect timely communication and efficient service, especially when it comes to fulfilling orders.

27 de novembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hello,

We’re so sorry to hear you’ve had a poor shopping experience. We aim to provide a high level of customer service and respond to our customers as soon as possible during working hours, so I apologise that on this occasion our team took 2.5 hours.

We completely empathise with your frustration and we will ensure that your feedback is used to improve our service moving forward.

Thank you,
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Absolutely the best!!

Have always used prestige hair this the quality is fantastic!, just wanted to give a massive shout out to Alex for helping me sort my order after a panic! Excellent communication and fast action!
10/10 from me !

26 de novembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Emily,

Thank you for leaving us such a glowing review!

We're delighted to hear that you're loving our hair - we really do strive to provide the highest quality hair on the market and you can always count on our team to provide a rapid response, answering any questions you may have. I'm pleased that Alex was able to help you out!

We appreciate you.
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

I am a hair extension tech that’s used…

I am a hair extension tech that’s used many suppliers over the years and I can honestly say that Prestige Hair is the best I’ve ever used! You will not be disappointed!

20 de novembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Naomi,

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that you use and trust us as your supplier. We pride ourselves upon our luxury hair - and service - so your feedback is important to us.

We appreciate you!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

5 star customer service!!!Quick reply…

5 star customer service!!!Quick reply and so helpful!!!thank you

12 de novembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Marta,

Thank you for taking the time to leave us such a kind review.

Your feedback is valuable to us and we're delighted to hear that you're pleased with our service.

We appreciate you!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Great

I've used prestige for a number of years and I have found their service to be exceptional. They are always happy to help with colour matching. The hair is high quality and super affordable. On occasion when I have got the wrong colour, I have had no issues returning the hair and had a full refund. I would definitely recommend them.

8 de novembro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Linzi,

Thank you so much for taking the time to leave us such a kind review.

We're delighted to hear that you're loving Prestige Hair Extensions. We work really hard to ensure we're always offering luxury hair combined with a luxury service so your feedback is super important to us - we appreciate you!

Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Before I started my business I did a…

Before I started my business I did a lot research to find the best hair supplier. And after so many good reviews about Prestige hair I decided to try them myself. The hair quality is amazing and all my clients love them, but also such a big choice of colours, lengths and different types for every fitting method. I never looked at other places as I find everything I need at Prestige hair. Delivery is always on spot, customer service is brilliant, returns with no problems. Best place for buying hair! 🥰

22 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Inga,

Thank you so much for your glowing review.

Your feedback is so important to us. We pride ourselves upon our luxury hair and service, so it's amazing to know both you and your clients love and trust Prestige Hair.

We appreciate you Inga!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

I always use Prestige Hair Extensions…

I always use Prestige Hair Extensions for ALL my clients. The quality is like no other and the colour selection is the best. I use the tiny wefts and combining colours can create the most amazing blends.
I can’t fault their customers service either. Any questions I’ve had have always been responded to immediately.

21 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Jen,

Thanks for taking the time to leave such a kind review.

We're delighted to hear that you use Prestige Hair as your only extension supplier 🥰 We really do strive to be the best, with a wide range of shades so hearing your feedback really makes our day!

We appreciate you Jen,
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Best hair extensions

I’ve been using the nano tips in 22 inch for few years and I am beyond impressed with the quality of these real hair extensions!
The nano tip extensions are incredibly well-made, and the fact that they’re real hair makes all the difference. The quality is excellent—soft, silky, and they don’t tangle. If you’re looking for real, high-quality hair extensions, I highly recommend these!

14 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Daniela,

Thank you for leaving us such a lovely review.

We really appreciate your kind feedback - your opinion matters most to us! We pride ourselves upon our luxury, premium hair so it's great to hear you're loving Prestige Hair Extensions.

We appreciate you!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent service & great quality hair

I contacted customer service as they were out of stock in the product/colour I wanted. I got a really quick response time and Alex was very helpful in finding a solution to get the product I needed.
I’ve had extensions for 15 years and used so many different brands. I’ve had Prestige hair for 18 months now and it is probably the best quality I’ve had.

3 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Meg,

Thank you for taking the time to leave us such a kind review.

We're always striving to provide a luxury service to match our luxury hair, so we really appreciate your feedback!

Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from…

Excellent customer service from prestige,
Always deal with Alex or Melissa and emails are responded to so quickly and efficiently. Could not recommend them enough as a hair supplier. The colour range is also fantastic and great quality hair!

11 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Mia,

Thank you for taking the time to leave us such a lovely review.

You can always count on our Customer Service Team to go above and beyond! Thank you for choosing Prestige Mia 🥰

We appreciate you!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Amazing quality and customer service

I have used this brand for years ever since I trained in hair extensions. No other brand compares they have a variety of hair to suit different budgets! If there is hair that is out of stock that I need I email them to ask them it is due back in and usually get a response within the same day if not the day later. I have only ever had a problem with longevity once with hair and their customer service to rectify the problem was outstanding.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Cameron,

Thank you so much for your kind review.

We're so pleased to know that you can trust and rely on us! We strive upon providing not only luxury hair, but a luxury service too which is why we offer such a generous guarantee 🥰

Our customer service team are always on hand to assist with anything at all.

You and your feedback is so appreciated!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

Love love love prestige hair extensions…

Love love love prestige hair extensions
Never had any issues with the hair ..
I have clients that still have that same hair over a year .. happy with the company service too, very smooth Process ..

10 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Yvonne,

Thank you so much for leaving us such a lovely review.

We're pleased to hear that both you love and trust Prestige. We strive upon the highest quality hair and it's so rewarding to hear that your clients get over a year out of theirs!

Thank you for your feedback Yvonne, we appreciate you!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

THE BEST HAIRS I'VE CAME ACROSS!

Being in the business for a while, as a hair extension specialist and educator, also national multi award winning hair extensions specialist, I've been using Prestige hair extensions for years and can confirm it's the best and most durable hair I've ever came across in the UK market. Obviously I've tried many brands previously, but Prestige is just outstanding quality and hard to match! With a wide variety of colours, types of extensions and lengths 12"-22" it's near impossible not to find what you need! They also always come an inch or two longer! Mid range hairs are available as well as luxury! My own set tiny wefts from Prestige I'm wearing second year now! All my customers love the quality - no matting, no shedding! Great customer service as well! Can't recommend enough! Thank you, Prestige!

10 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey Roxy,

Thank you for leaving us such a glowing review - you've really made our day!

We're delighted to hear that you use Prestige as your go-to extension supplier as we pride ourselves on our premium and luxury hair. As a long standing customer of ours, your feedback means the most to us.

You and your kind words are so appreciated Roxy!
Prestige Customer Care

Avaliado com 5 de um total de 5 estrelas

I have used prestige hair extensions…

I have used prestige hair extensions for over 4 years now, and is one of the best quality of hair I have come across. Their customer service team are quick and efficient. My go to for hair extensions

8 de outubro de 2024
Avaliação não solicitada
logotipo da Prestige Hair Extensions

Resposta da Prestige Hair Extensions

Hey,

Thanks for taking the time to leave us such a kind review.

We're so delighted that you know you can always rely on Prestige and love and trust our brand. We really do pride ourselves upon our high quality hair and absolutely love to hear your feedback. We appreciate you Claire!

Prestige Customer Care

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