Do not trust this company - Prestige Lux Escapes. What they told me in the presentation could not be verified - they said I would have to wait 30 days or one more payment. When I said I was going... Ver mais
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Do not trust this company - Prestige Lux Escapes. What they told me in the presentation could not be verified - they said I would have to wait 30 days or one more payment. When I said I was going... Ver mais
A empresa respondeu
Our experience with Prestige has always been good . Looked after amazingly especially by Jean Flood at Tenerife South Airport Being elderly she always lends assistance and makes everything very smoo... Ver mais
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Paid for what we were told was an 8-10 minute transfer between our hotel and Rhodes old town. Took 20 minutes on the way there and 40 minutes on the way back. Wish we could blame the traffic but unfo... Ver mais
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We had a successful holiday in Gran Canaria staying at the Santa Catalina Hotel in Las palmas for a few days and a longer stay at the Cordial Playa Mogan Hotel in Puerto Mogan. The ambience and servic... Ver mais
A empresa respondeu
Here at Prestige Travel we offer unparalleled service and expertise to our customers, with first-hand, in-depth knowledge of our hotels. We are dedicated to getting your holiday right and our arrangements are tailor made to suit you, with the best flights, travelling at convenient times, private transfers to your hotel from the airport and multi-centre holidays are our speciality. We can help with special requests too, going the extra mile is standard for Prestige Travel! We are long-time members of ABTA and the Association of Independent Tour Operators (AITO) and all our holidays are ATOL bonded. We offer 100% financial security.
11 Haviland House 17 Cobham Rd , BH21 7PE, WIMBORNE, Reino Unido
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Do not trust this company - Prestige Lux Escapes. What they told me in the presentation could not be verified - they said I would have to wait 30 days or one more payment.
When I said I was going to dispute the charge one agent finally returned the call, after multiple attempts, and said the company agreed with my cancellation and the reasons. Apparently now they are still trying to get the money, for absolutely NOTHING.
Poor business practices.
NOT worth the hassle of listening to their presentations, spend your time on the beach.

Resposta da Prestige Travel
Excellent professional service. Reliable and used for wedding transport. No issues at all.
Excellent communication with company.
Highly recommend
Did not show up, waited 55 minutes at the hotel. Never heard back, did not Get the money back. Scam!!!

Resposta da Prestige Travel
They picked us up on time at 19:00 from white dreams resort however when we was meant to be picked up from Rhodes old town at 22:30 the guy never turned back up leaving 4 of us standing there until 23:00. We ended up having to pay €25 taxi fees back to our hotel. Not good service at all.

Resposta da Prestige Travel
Paid for what we were told was an 8-10 minute transfer between our hotel and Rhodes old town. Took 20 minutes on the way there and 40 minutes on the way back. Wish we could blame the traffic but unfortunately due to the complete lack of initiative of the drivers. The way back was particularly bad - one driver and another sat behind him. Shouting hotel name after hotel name. Have you thought of just keeping a tally of the hotels on peoples tickets and just stopping at their hotels only rather than every single one?
Will be doing taxis next time, only 4 euros more in total and saves 30 minutes time each way.

Resposta da Prestige Travel
Be careful! They paying people to write a positive reviews!!! So it’s not true ! Beware !

Resposta da Prestige Travel
It's a scam site. They get reviews of people who they trick to put reviews for money. But at the end they use their info to put them.

Resposta da Prestige Travel
Great service and lovely polite friendly drivers taking us to Luton airport and back home, kept us informed and nothing was too much trouble, would def use them again when I go on my holidays next year. Thankyou very much.
I booked a hotel for my 40th birthday. The booking was made by Prestige using a flexible ie it could be cancelled. I requested to change the date from July to April ie in 2 days time but they are keeping my money £750 or I need to pay £2000 to book the hotel. They is a complete scam. Stay away. I have lost all my money and my holiday in 2 days time is completely ruined as I have no Hotel and no money to book a new one.
The hotel was booked via a flexible rate. And this relates to your company. A formal complaint has been made but I have not had a response and resolution. Keep clear

Resposta da Prestige Travel
We have used Prestige most years since 2012 hence its a no brainer

Resposta da Prestige Travel
Prestige Travel has as promised resolved our problem with British Airways, the problem was totally due to the complete lack of contactability with B A.
we now realise Prestige Travel did all they could to assist us.
And we thank them for all the work they carried out on our behalf, beyond arranging our wonderful holiday

Resposta da Prestige Travel
Your usual great care and attentiveness which we have come to expect. Thank you.
One tiny detail: My friend and I each
always ask for a double room for single use. Repeatedly, the hotel (Los Jameos) assume we are sharing. This results in a delay when we arrive as they search for a second room - usually not close to the other.
Maybe you could introduce a BOLD way of marking this in your correspondence.

Resposta da Prestige Travel
From booking the holiday with Zoe, who was most helpful and very informative, to Jean who greeted our party at the airport, so lovely to see a friendly face, to the driver of our vehicle to our hotel, everything was first class.

Resposta da Prestige Travel
I have travelled with Prestige every year for about the last 30. There service here and the care taken at your
destination is absolutely first class

Resposta da Prestige Travel
Your agent Chris Neal is always friendly and extremely helpful when making a booking.

Resposta da Prestige Travel
Nothing was too much trouble from the booking to the end. Brilliant 👍 5*

Resposta da Prestige Travel
We had a successful holiday in Gran Canaria staying at the Santa Catalina Hotel in Las palmas for a few days and a longer stay at the Cordial Playa Mogan Hotel in Puerto Mogan. The ambience and service in the first hotel was superb. Our first impression of the hotel in Mogan was to be a bit intimidated by its size, but it certainly grew on us and our stay there was most enjoyable. Puerto Mogan is a pretty resort though its beach is indifferent. The weather was superb. On the one indifferent day we took a tour around the island. How can you stop the guide talking continually? We came across a very good restaurant in Mogan village, the Acaymo. Our flights on BA went well.

Resposta da Prestige Travel
Helpful on the phone in 2022 when we had to postpone because of Covid so we rebooked for 2023.
Great holidays on Isles of Scilly June 2023 and good accommodation at Tregarthans and on Tresco at The New Inn.

Resposta da Prestige Travel
Prestige has always been first class, you would be the travel company we trust. A shame you dont cover Sri Lanka. But you do Australia which is good.

Resposta da Prestige Travel
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