This is the perfect instant coffee available for online orders. It tastes absolutely amazing, smooth but full of flavour, both decaf and house blend, we can't fault it at all. The 500gr tins are the p... Ver mais
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My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is fi... Ver mais
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Great tasting, well priced and environmentally responsible coffee bags. Only drawback is that once they're out of the box you can't tell from the sachets which coffee is in it as the sachets all loo... Ver mais
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Avoid as partner ordered coffee Oct 2023, they took payment and never delivered. Sent emails to support and no response. Just got a marketing email from them today and Facebook shows them skiing wit... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Presto is an independent UK coffee company on a mission to make great coffee simple. We believe quality coffee should fit into real everyday life, whether that means a quick premium instant coffee before the school run, freshly brewed ground coffee at the weekend, whole beans for your machine, or convenient coffee bags for work, travel and busy mornings. Best known for our barista-grade instant coffee, Presto also offers whole bean coffee, ground coffee and individually wrapped coffee bags, giving customers an easy way to enjoy better coffee however they like to brew. Our range includes smooth, bold, decaf and half-caf options, all designed to deliver proper flavour without unnecessary fuss, equipment or coffee snobbery. We are proudly B Corp certified and use coffee sourced from Rainforest Alliance certified farms. Sustainability has always been central to Presto, from responsible sourcing to our recyclable and plastic-free packaging. We believe good coffee should taste great, be easy to enjoy, and be made with care for people and the planet. Presto is stocked online and in leading retailers including Waitrose, Co-op, Ocado, Booths and other selected partners. Customers can also buy directly through our website, on Amazon, and through our coffee subscriptions. Whether you are ordering instant coffee, coffee beans, ground coffee or coffee bags, our team is here to help with product questions, deliveries, subscriptions and anything that is not quite right. We keep things friendly, practical and refreshingly fuss-free. Presto exists to upgrade everyday coffee: better taste, better convenience and better packaging, one simple cup at a time.
Informações de contato
4 King's Bench Walk, Temple, EC4Y 7DL, London, Reino Unido
- support@prestocoffeeroasters.com
- presto-coffee.com
3,7
Bom
270 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast efficient service with great…
Fast efficient service with great tasting coffee.
26 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi Sally, thanks so much for your feedback. We're pleased to hear the ordering was easy, delivery was quick and you enjoyed the coffee. Your support means a lot. James
Beans weren't roasted freshly
Beans weren't roasted freshly. But loved the packaging and buying experience
27 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi, thanks for your feedback. I’m sorry to hear the beans didn’t taste as fresh as you expected. We appreciate you letting us know and will look into this. Glad to hear you enjoyed the packaging and the buying experience.
James
We’re old hands having been a fan for…
We’re old hands having been a fan for quite a few years.
25 de fevereiro de 2023
Quality of the roasted beans is consistently good
Delivery is quick. Quality of the roasted beans is consistently good. Product is packaged well.
25 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi Richard, thank you for the review. We’re delighted to hear you find our roasted beans consistently good and that the delivery and packaging meet your expectations. Feedback like this keeps us going! Thanks again for your support. James
Resposta da Presto Coffee Roasters
Hi Monique, thanks so much for the lovely review. We’re thrilled you’re enjoying the coffee and that our customer service has hit the mark. Comments like yours make our day! Thanks for your support. James
Great customer service
Great customer service, prompt delivery and delicious coffee beans, what more do you need!
24 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi Gary, thanks for taking the time to leave such a kind review. We’re delighted you appreciate our customer service, prompt delivery and delicious coffee beans – that’s exactly what we aim for! Thanks again for your support. James
Beautiful coffee
27 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi David, thanks for the quick review. We’re really pleased to hear you think our coffee is beautiful – that’s lovely feedback. Thanks for your support! James
Resposta da Presto Coffee Roasters
Hi Matt, thanks for taking the time to leave a review. We’re chuffed you think our coffee is the best and that you appreciate the good prices and efficient delivery. That’s exactly what we strive for! Cheers for the support. James
Coffee bags taste differently to the…
Coffee bags taste differently to the previous ones purchased (I note the price is reduced) but still a good cup produced.
17 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi Graham, thanks for your feedback and for sticking with our coffee bags. I’m sorry they tasted different to what you’ve had before – we sometimes tweak our blends, but we always aim for consistent quality. Please message us via the website with your order details so we can look into this properly and make sure you’re happy with your next cup. Thanks again for your support. James
Good service and quality coffee
26 de janeiro de 2023
Resposta da Presto Coffee Roasters
Hi David, thanks so much for your review. We're glad our service and coffee hit the mark. Cheers for your support. – James
Despite removing myself from the…
Despite removing myself from the subscription service because of big increase in price, and unsubscribed from emails. This is the last in many efforts to “rate my experience “
As you can probably guess, I am not impressed.
6 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi Mark, I'm sorry to hear you felt hassled after unsubscribing due to our price increase. We never want our emails to be a nuisance. I'll make sure our team reviews the communication settings. If you'd like to chat about your experience or give us another shot, please reach out via our website. Thanks for your feedback. – James
Quick and efficient service
1 de fevereiro de 2023
Resposta da Presto Coffee Roasters
Hi Paul, thanks for your feedback. We're happy to hear you found the service quick and efficient. Appreciate the support! – James
Resposta da Presto Coffee Roasters
Hi Jim, thanks for the lovely review. We're thrilled you're enjoying our beans and that delivery was quick. Your support means a lot – James
Resposta da Presto Coffee Roasters
Hi Nick, thanks for the nice review. We're happy you enjoy the taste and timely delivery. Cheers! – James
Original order was not delivered
Original order was delivered incorrectly by Evri and not received, Presto did eventually replace this order.
23 de janeiro de 2023
Resposta da Presto Coffee Roasters
Hi there, thanks for your patience and for letting us know. I'm sorry your original order went astray with the courier, but I'm glad we could get a replacement out to you. We appreciate your understanding. – James
Great customer service. A1!
I had initially thought that part of my order was not shiped and contacted customer services, who imediately corrected the problem. The coffee beans are also very nice and I've been ordering them now for over 12 months.
21 de janeiro de 2023
Resposta da Presto Coffee Roasters
Hi Mark, thanks for sharing your experience. I'm glad our team could sort the issue quickly and that you're enjoying the beans after a year. Appreciate your support! – James
Excellent coffee
Excellent coffee. Some issues with delivery that were partly my fault but we resolved them and I’m happy with the espresso I get from the house roast. Thumbs up!
23 de janeiro de 2023
Resposta da Presto Coffee Roasters
Hi Matthew, thanks for the great review and for working with us to sort out the delivery issue. I'm glad you're enjoying the espresso from our house roast. Cheers! – James
Great coffee supplier!
Weve used Presto for a good while now for all our family coffee needs. Beans for home, and bags for the office, in various blends. Good prices, great flavours, reliable deliveries and low impact packaging. Great job Presto.
9 de janeiro de 2023
Resposta da Presto Coffee Roasters
Hi Andy, thanks for the amazing review! We're thrilled to be your family's go-to for beans and bags, and we're glad you appreciate the variety, pricing and packaging. Great to have you with us! – James
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