The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... Ver mais
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Veja o que dizem as avaliações
What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... Ver mais
A empresa respondeu
I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... Ver mais
A empresa respondeu
From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang
Informações de contato
Unit 3, 2 Livingstone Street, CH41 4HE, Birkenhead, Reino Unido
- 01516476268
- paul.arnold@primosacchi.uk.com
- primosacchi.co.uk
4,9
Excelente
469 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
personal and rapid response
24 de julho de 2024
Amazingly quick dispatch!
Fantastic customer service with a personal touch, goods of superlative quality and amazingly quick dispatch. My beautiful bag arrived within two days!
I highly recommend this company to anyone looking to add a truly gorgeous handbag to their collection.
The design choice, style and exquisite leather are second to none.
Just bought my second Gisella Grande and doubtless will purchase a third.
18 de julho de 2024
Always great products & service
18 de julho de 2024
Lovely bag great value
Lovely bag , great quality , good communication and delivery was speedy .
Would use again .
18 de junho de 2024
Resposta da Primo Sacchi
Ah, thank you Elaine, we aew delighted to hear that you are are happy with your new Pina bag, we hope that you enjoy it.
Take care for now.
Paul and Ang
Great service
Very helpful quick clear response to my query.
I ordered the bag which arrived the next day !
Personal friendly service.
5 de junho de 2024
Avaliação não solicitada
Resposta da Primo Sacchi
Thank you Clare, we are very hapy to hear that you remembered us and love your new Clarissa bag which we hope that you enjoy.
Take care for now.
Paul and Ang
1st class service,highly recommended…
1st class service,highly recommended A+++,ordered on Tuesday,arrived on Wednesday;
21 de maio de 2024
Resposta da Primo Sacchi
Ah, thank you Derek, we are delighted to hear that you are so pleased, and hope that the Clarissa bag was a great success.
Take care for now.
Paul and Ang
Any queries dealt with promptly
Any queries dealt with promptly. Over the past few years have bought cross body bags in different colours. Speedy delivery. Would recommend.
7 de maio de 2024
Resposta da Primo Sacchi
Ah, thank you Anne, we are delighted to hear that yo are pleased with your Giosetta bag and hope that you enjoy it.
Thank you also for coming back to us, we do appreciate it.
Take care for now.
Paul and Ang
I’m delighted with my purchase
I’m delighted with my purchase, I needed a handbag that I can put over my head and wear across my body so that I can be “ hands free” due to arthritis in my hands. I wish the strap was a couple of inches longer.
7 de maio de 2024
Resposta da Primo Sacchi
Ah, thank you for the lovely review Clare, we are glad to hear that you are so pleased and sorry to hear of your arthritis.
The bags come as they are from the factories in Florence we cannot unfortunately specify the design.
We hope that you enjoy your Michelina bag. 😁
Take care for now.
Paul and Ang
Italian leather bags you can afford!!
Needed to buy a smallish cream bag for a wedding without breaking the bank! I looked at Primo Sacchi because I’ve purchased a bag from them before so knew they sell a range of lovely good quality Italian leather bags in all the colours of the rainbow + prefer to support a small independent business rather than turning to the usual suspects!!! I wasn’t disappointed and found just what I was looking for - a beautiful soft cream leather shoulder bag sold with its own protective cover - the quality is exceptional for the more than affordable price. It arrived well packaged and within a couple of days of placing my order. I couldn’t recommend Primo Sacchi more highly and will certainly use them again in the future should the need arise.
29 de abril de 2024
Resposta da Primo Sacchi
Thank you Josephine for that glowing report, we are delighted to hear that you have been so pleased with everything including your new Giosetta bag.
We do hope that we can tempt you again in the future.
Take care for now.
Paul and Ang
Great customer service!
Great customer service. You went out of your way to help me get one of your bags that I’ve been wanting for several years. Thank you. 🙏 ❤️
11 de abril de 2024
Resposta da Primo Sacchi
Thanks Amy, we were glad that we could help you and delighted that you are so pleased with your latest bag.
Hopefully we can help you again in the future, take care for now.
Paul and Ang
Very prompt and friendly service
Very prompt and friendly service. The bag I ordered is true to its description. I am very pleased.
27 de março de 2024
Resposta da Primo Sacchi
Ah, thank you Melanie, we are glad that we could help with the Gisella second and delighted that it now has a good home 😁.
We hope that we can help you again in the future and if you ever need any help, you know where we are.
Take care for now.
Paul and Ang
Fabulous customer service
Fabulous customer service as well as a very quick delivery
Thanks
26 de março de 2024
Resposta da Primo Sacchi
Thanl you Carol, we are delighted to hear that you are so pleased with us, we hope that you are equally pleased with your new Calogera bag, and that you enjoy it. 😁
Take care for now.
Paul and Ang
High quality leather bags
Primo Saachi have a wide range of bags in various colours, shapes and sizes to chose from. The leather is top class. Service is always personalised, with a message to say thanks & delivery is speedy
25 de março de 2024
Resposta da Primo Sacchi
Ah, thank you Judy, and thank you for your continued support. 😁
We hope that you enjoy your Clarissa bag and that we can tempt you again in the future 😉.
Take care for now.
Paul and Ang
It was a lovely product and timely…
It was a lovely product and timely delivery but I really don't like doing surveys.
28 de fevereiro de 2024
Resposta da Primo Sacchi
Thank you Amanda, sorry about the request Trust Pilot send them out automatically, it is not a problem if you prefer not to complete them.
We hope that you enjoy your new dressing gown.
Take care for now.
Paul and Ang
this was my third order from Primo…
this was my third order from Primo Sacchi. the beautiful short sleeved summer weight white cotton nightgown is of exceptional quality, and the embroidered floral detailing is exquisite. and it arrived faster than promised. thank you Paul and Ang!
26 de fevereiro de 2024
Resposta da Primo Sacchi
Ah, thank you Colleen a, for this lovely review and also for coming back to us, we do appreciate it.
We hope that you enjoy this latest nightdress and we can help you again.
Take care for now.
Paqul and Ang
Service Outstanding
Paul and Ange always very helpful. Delivery outstanding and quality of purchases excellent. Would highly recommend.
7 de março de 2024
Resposta da Primo Sacchi
Ah, thank you Ann, and thank you for coming back to us again, we do appreciate it.
Hopefully we can help you again, in the meantime we hope that you enjoy your Vivianna bag as much as Ang is enjoying hers 😁.
Take care for now.
Paul and Ang
I love the leather but it’s a little…
I love the leather but it’s a little small size
6 de março de 2024
Resposta da Primo Sacchi
Thank you Sura, we are very sorry to hear that you have had an issue on the size front.
We do try to do as much as we can to help on the sizes of our bags, the dimensions in the description, and in this case a pair of common style sunglasses with the bag, as well as a image with a model and the models size listed.
If you can think of anything else that would help you and other customers with the sizes of our bags, we would be grateful if you could let us know, we are always looking at ways that we can help with this issue.
Take care for now.
Paul and Ang
Great ordering service.
Orders arrive very quickly even though I didn't have to pay for postage on both orders.
6 de março de 2024
Resposta da Primo Sacchi
Thank you Noella, we are delighted to hear that you are pleased and we hope that you enjoy your new pyjamas 😁.
Hopefully we can help you again in the future.
Take care for now.
Paul and Ang
The personal touch was noted
The personal touch was noted. This is the first time I have had such an experience.. It makes you feel valued as a customer. The video confirmation appreciated.
Delivery was also prompt. Will definitely shop from again.
4 de março de 2024
Resposta da Primo Sacchi
Ah, thank you Vivian, you are definitely a valued customer, Ang and I are grateful to all our lovely customers.
We are glad that you liked the video, it is about as personal as we can get with online shopping.
If you ever need any help or advice, please do let us know.
In the meantime we hope that you enjoy your Gisella bag 😁.
Take care for now.
Paul and Ang
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