Print My Tops Avaliações 

371
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant company to work with. I messaged to ask several questions and received super quick responses. I wanted 11 T-shirts to celebrate a birthday but wanted the one for the birthday girl to have sl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Loved my Breast cancer T shirt, as I'm living with this disease it means so much ,ordering was easy ,delivery was quick ,good quality material ,very pleased got lots of comments when I wore it .beauti... Ver mais

Avaliado com 5 de um total de 5 estrelas

T-shirt is lovely and fitted my daughter perfectly. She was delighted going to school for numbers day wearing her personalised number T-shirt! Delivery was super fast. Would buy again and 100% recom... Ver mais

Avaliado com 1 de um total de 5 estrelas

Please be mindful when buying from this company. I firstly received my item late and not in time for father's Day which was extremely disappointing. Then my family (husband and son, it was matching t-... Ver mais

4,4

Excelente

O TrustScore é 4.5 de um total de 5

371 avaliações

5 estrelas
4 estrelas
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1 estrela

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Respondeu a 57% das avaliações negativas

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4,4

Todas as avaliações

(371)

49 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Please be mindful when buying from this…

Please be mindful when buying from this company. I firstly received my item late and not in time for father's Day which was extremely disappointing. Then my family (husband and son, it was matching t-shirts for father's Day) tried the t-shirts and didn't fit right. I sent them an email and they explained the refund process. I did so but the refund never came back. I contacted them by email and they did not reply. Tired of waiting I went to their website and opened a WhatsApp chat. I have provided them with the order reference, refund tracking details confirming they received it and they are still "looking into it". Just for context this was bought June, returned July and we are September.

10 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kadies 21st

Love the top , exactly what I asked for , good quality material 👌, speedy delivery 😘 , I will definitely be ordering again x

7 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Good experience

I ordered a sweatshirt for my Mother-In-Laws birthday with a personalised photo/text. Good quality sweatshirt and print excellent can’t fault it. Would definitely order again.

3 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Brilliant company to work with

Brilliant company to work with. I messaged to ask several questions and received super quick responses. I wanted 11 T-shirts to celebrate a birthday but wanted the one for the birthday girl to have slightly different wording. This was no problem at all and was done without any additional cost. Received them two days later. Lovely quality, highly recommended. I will add a photo after the party but currently they are a surprise.

3 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

I contacted this company prior to…

I contacted this company prior to placing my order, they were extremely helpful.
My order was received on time with tracking, the slippers are perfect for my daughters hen do, they are of good quality and I would definitely order from this company again.

3 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Poor customer service and still awaiting my refund

I would never order from this company again. Their customer service has been terrible as have the products. I returned faulty items, I’m still waiting for a refund for part of the order that they agreed to refund, they’ve refused to refund another part of the order, and they’re no longer responding to my emails.

I ordered matching t-shirts for myself and my daughter. When they arrived, my daughter’s was labelled as the correct size but was significantly smaller than expected, and my own T-shirt had a visible white mark on it.

I contacted the company shortly after opening the parcel with photos to report both issues and request a return. After waiting and receiving no response to my email, I had to chase them via social media before I received a reply. By this point, it was too late to have replacement tops in time for the family holiday they had been purchased for.

The company was initially reluctant to cover the return postage, despite the items being returned because of faults. They advised they would only reimburse the return costs if they agreed the items were faulty following their own inspection.

When they received the returned items, they stated that the white mark shown in the photographs I had originally sent was no longer present. They also refused to refund the women’s top because there was pet hair on it, despite my having explained that the item had remained in my home while I waited for them to respond and arrange the return. The shirt had never been worn, and the pet hair was superficial and removable.

They have refused to refund the women’s top or reimburse the return postage. They also agreed to refund the children’s top, which was returned in pristine condition, but I have still not received that refund. My subsequent emails have gone unanswered.

Overall, I have been left out of pocket for two faulty items and have been very disappointed with how my complaint has been handled. I would not recommend this company.

8 de maio de 2026
logotipo da Print My Tops

Resposta da Print My Tops

Thank you for your review.

We're sorry that you remain disappointed with the outcome.

We would like to clarify a few points for accuracy.

Your initial email enquiry was responded to within **three working days**. We appreciate that you would have preferred a quicker response, but we did not leave your enquiry unanswered.

Regarding the women's T-shirt, our decision was based on the condition in which it was returned. Our returns policy requires items to be returned in a clean, resalable condition. Unfortunately, the garment was returned covered in pet hair, meaning it could not be resold. This policy is in place for hygiene reasons and to protect customers with allergies. The item was therefore not eligible for a refund.

The children's T-shirt was accepted for refund as a gesture of goodwill, and if your refund has not yet been received, we apologise for the delay. We would be happy to investigate this and ensure it is resolved as quickly as possible.

We always aim to resolve customer concerns fairly and professionally and are sorry that we were unable to reach an outcome that satisfied you on this occasion.

Avaliado com 5 de um total de 5 estrelas

It was easy to order and very quick…

It was easy to order and very quick getting the out to me and I was pleased with the quality. I will use them again without a shadow of doubt.

10 de junho de 2026
logotipo da Print My Tops

Resposta da Print My Tops

Thank you so much for your kind words! We're thrilled you were happy with your personalised T-shirts and that everything arrived quickly. Knowing you'd order from us again means the world to our small family business. We look forward to making more personalised clothing for you in the future! 😊

Avaliado com 5 de um total de 5 estrelas

Great service everything has oreded

Great service everything has oreded

16 de junho de 2026
logotipo da Print My Tops

Resposta da Print My Tops

Thank you for your 5-star review! ⭐ We're so pleased to hear everything arrived as ordered and that you were happy with our service. We really appreciate your support and hope to create more personalised gifts for you again soon!

Avaliado com 5 de um total de 5 estrelas

Great service!

I orderd some personalised slippers for My Grandaughters Prom night, they arrived quickly and are just what I wanted. The company was very quick in responding when I realised I'd made a mistake with tje personalise and quickly amended my order.

19 de junho de 2026
Avaliação não solicitada
logotipo da Print My Tops

Resposta da Print My Tops

Thank you so much for your lovely review! ⭐⭐⭐⭐⭐ We're delighted your personalised slippers arrived quickly and were just what you wanted for your granddaughter's prom. We're also pleased we could amend your personalisation in time. Thank you for supporting our small family business—we hope to help you again in the future!

Avaliado com 5 de um total de 5 estrelas

Love these personal pyjamas.

Love these personal pyjamas.
Fitted my daughter a treat very comfortable and wash very well. Ordered another pair for my daughter in-law.
Quick delivery really pleased with the quality and products

4 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

The ordering process seemed to be…

The ordering process seemed to be pretty simple, until I recieved my order! I paid extra for the school logo on my daughters leavers hoodie. Was asked to upload a photo of the logo when ordering with no other instructions or what kind of photo was needed. So i did this and when I recieved my order the logo was on the front of the hoodie with a large white square around it on a pink hoodie. The print was very poor quality and as you can imagine looked ridiculous. When contacting about the issue I was told it was my own fault. The hoodie is brand new, unworn and unwashed and already the lettering is creased and peeling away. I messaged about this and have recieved no response or support at all in response. Very poor communication and customer service. I have had to go somewhere else and pay again for a new hoodie made. The printing place I went to was also appalled at the hoodie I had been sent by 'Print my tops'. Dont waste your money! Disgusting service!

9 de abril de 2026
Avaliação não solicitada
logotipo da Print My Tops

Resposta da Print My Tops

Thank you for your feedback. We're sorry to hear you were disappointed with your order.
When placing your order, you uploaded your school's logo as an image file with a white background. As this was the artwork provided, it was printed exactly as supplied, including the white background. Unfortunately, we are unable to edit or recreate customer-uploaded logos unless requested, as doing so could alter the intended design.
We would also like to clarify that we did not receive any communication reporting the lettering as peeling. Had this issue been brought to our attention, we would have been happy to investigate it and work towards a resolution under our quality guarantee.
We always strive to provide helpful customer service and are sorry that you feel we fell short on this occasion.

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