I've been really impressed with Printumo's customer service. There was an isolated issue when I set up my Shop, but Sam at Printumo dealt with my concerns efficiently. I have to say it's very refreshi... Ver mais
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I've been really impressed with Printumo's customer service. There was an isolated issue when I set up my Shop, but Sam at Printumo dealt with my concerns efficiently. I have to say it's very refreshi... Ver mais
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Speaking from an artist perspective, Printumo is an amazing up and coming service that provides high quality prints in form of canvases and other things. Integrated to my webbshop. My clients love the... Ver mais
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Short version: Initially disappointed with 6 art prints, but full refund offered. I ordered prints of 6 1/1 edition artworks. Issues with "stretched" wrap (signature on edge, parts missing de... Ver mais
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I had a great experience with Printumo’s customer service. They responded quickly, were very professional and helpful. As I’m still new to working with prints, I ordered some paper prints from them... Ver mais
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Turn your creativity into income with on-demand production of premium framed canvases and posters, crafted to showcase your art.
Dinamarca
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
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Printumo is so easy to use and the reproduction and printing is of the highest quality. I have made two purchases and will definitely be making more. I am happy to recommend them.
Good product quality. Shipping reliable so far. Quick support. Shopify integration works. The only thing is, you have to pay shipping for each print even if you have several prints in one order.
Thank God I found Printumo, otherwise I couldn't have launched my online art business. The canvas prints have a real feel quality to them. I mean the haptic is excellent. The printed canvas feels like touching a real canvas or linen painting, with all those textile fiber feel to it, unlike other providers which feel plasticky to the touch, as if you just ordered a picnic tablecloth wrapped on stretcher bars. Furthermore, the color quality is absolutely spot on. Printumo must be using some really good printing machines, because they got the right colors each time, and I tried a lot of different images with them. The customer support is excellent, they are available and easy to reach in the chat button. For me it was critical to find a canvas print provider that is not only based in the US, but also in Europe. Five Stars totally deserved.
The print quality is absolutely amazing, and the frame was superb — really beautifully finished. As a fine artist, these details matter hugely to me, and Printumo delivered on every level. The colors, canvas, and overall presentation exceeded my expectations.
On top of that, Silas was incredibly helpful throughout the process, assisting me with setup and patiently guiding me through everything. Excellent quality, excellent service — I wouldn’t hesitate to recommend them.
Following my previous review about Printumo’s canvas prints (which I found excellent and always delivered promptly), I wanted to share my experience with their fine art paper printing service. Unfortunately, I wasn’t as impressed this time.
First, it’s not clearly stated on the website that paper prints are produced and shipped from Denmark to the UK - I only discovered this once I received the tracking information. Actually, on pages like "where is my order printed" in their Help section, it clearly states the opposite: "Customer in the UK? We print and ship from London. UK example:
If you sell to a customer in the UK, their order is printed and shipped from London, meaning: No customs fees". Without making it clear that this is not the case for fine art prints. It feels like Printumo is actually making it really hard to find this info on the website (I'm yet to find it).
And talking about custom fees, I was contacted by FedEx yesterday and I will have to pay over £100 in Duties & Taxes charges for an order of six framed prints, something I definitely didn’t expect. And I'm now thinking I will receive a similar Custom payment request for a second print order (I made two different orders).
And then longer delivery times. While the website promises fast fulfilment and production within 2–3 days, that wasn’t my experience. After dispatch (usually after 5-6 days from the order), shipping can take up to two weeks, since it’s an international delivery.
As for the product itself, the print and frame quality was decent but not on par with their canvasses. I’ll continue ordering canvas prints from them, but won’t be using their fine art paper printing service again.

Resposta da Printumo
I recently made my first order with Printumo for a customer of mine who bought a fine art print of my artwork with a grey passepartout from my website. It took 12 days to arrive with tracking from Denmark to the UK (within the 10 business days). I did email Printumo during the processing period to find out exactly when the item would be shipped and they were quick to respond. She loved the product, said it looked more beautiful that the photo on my website. Thank you for a great quality product.
Having struggled to find a quality POD company that specialised in Wall Art and that was easy to use I found PRINTUMO and was blown away by how much easier their platform was than others. The artwork is set to the right ratios with the click of a button, the quality at various sizes noted and the variations can be done on mass. I set up my Etsy shop in one day, having previously struggled for over 2 weeks!
I don't recommand their service.
The quality of the paper is very bad.
(No density, no texture, flat colors, blurred)
They cut the "passe-partout" very clumsily.

Resposta da Printumo
Super easy to get up and running with my shopify. Printumo handle all the fulfilment and shipping, which allows me to focus more on my art.
God platform hvor jeg nemt kunne oprette produkter, jeg ville sælge på min hjemmeside. God kundeservice også
Thank you very much to the team and especially to Frederick who helped me a lot, he is very responsive and pleasant and answered my questions quickly. I ordered a canvas with a frame and the quality is perfect! I'll be ordering more :).
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