ProxyEmpire Avaliações 103

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company is by far the best, we are marketers for years now and have experienced with many different providers over the years (around 10 years, give or take) and by far this is the best company... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can only absolutely recommend their service! I have never waited longer than 1 min for an answer from support if you have open questions. The tracking is perfectly done, you can see exactly h... Ver mais

Avaliado com 1 de um total de 5 estrelas

Their website says first users get 50% off in resesential proxies. But in top up panel, the promo code given on landing page doesn't work. That means 50% off is just a trick to get people regist... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using ProxyEmpire's static residential proxies for a few months now and I'm pretty happy about how well they work for managing facebook and google ad accounts for my client. There has b... Ver mais

Detalhes da empresa

  1. Serviço B2B
  2. Consultoria em negócios e TI
  3. Networking de Negócios

Escrito pela empresa

ProxyEmpire is a leading provider of residential and mobile proxy solutions, trusted by businesses, marketers, and data professionals worldwide. We offer ethically sourced IPs across 170+ countries, with powerful targeting options by country, city, and ISP—all at no extra cost. Our proxies support unlimited concurrent sessions, and bandwidth never expires, giving users full flexibility and control. Built for use cases like web scraping, ad verification, market research, web automation, and more, ProxyEmpire delivers consistent speed, reliability, and performance. With a strong focus on transparency, customer support, and innovation, we help our clients scale their operations with confidence. Join thousands of satisfied users who rely on ProxyEmpire for secure, high-quality proxy access—backed by real humans and real results. You can contact ProxyEmpire's 24/7 customer support livechat on their website to get help with getting started.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

103 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

10/10 support

The proxies that we bought did not work out for the needs of our company and that was our fault. Proxy Empire was super quick and responsive with support and offered a few other options of proxies for free and even offered to refund if we were not satisfied. I don't usually leave reviews but the my experience was very positive and support was extremely helpful. Thank you guys.

15 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer support

Great customer support. Happy with the service.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you using ProxyEmpire!

Avaliado com 1 de um total de 5 estrelas

Their website says first users get 50%…

Their website says first users get 50% off in resesential proxies. But in top up panel, the promo code given on landing page doesn't work.

That means 50% off is just a trick to get people registered.

If they don't offer promo, no problem. But must NOT put false offers on loanding page.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Hello,
The discount code does work on all packages automatically, the only place where it doesn't work automatically is the 1 GB Top up because of technical limitations - and as we mentioned in the chat we had with you earlier today, we manually add a bandwidth bonus so your effective price rate is 50% lower.

We also explained that you can buy a subscription, and cancel right after so you wouldn't be billed automatically and still take advantage of the 50% discount code - basically functioning as a one time payment package.

Unlike other proxy providers bandwidth with us does not expire, and also does not require an active subscription - which was also explained in the livechat with you earlier today.

Also, you did not actually create an account and try to use the discount code.

Avaliado com 5 de um total de 5 estrelas

This company is by far the best, no doubt.

This company is by far the best, we are marketers for years now and have experienced with many different providers over the years (around 10 years, give or take) and by far this is the best company wev'e worked with.
Starting with their Promot response, telegram groups, managers which solves any issues on the spot, quality and no service outage, really nothing bad to say, only good things .
I wish all service providers would have been the same way.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words.

Avaliado com 1 de um total de 5 estrelas

DNS geo and IP geo mismatch

I have been using proxyempire for a long time and have used about 200+ GB of traffic.
It used to be a decent service. The further we go, the worse it gets. On 13 January 2026, I contacted support with a problem of DNS geo and IP geo mismatch. (proxy United Kingdom, DNS Dutch or USA) They started accusing me that it was my problem and that they had no such problems on their end. They said it was a problem with the anti-detection browser and that it was normal for DNS geo and IP geo to not match. I checked everything on different devices and in different anti-detection browsers, but the problem persisted. In the end, my messages were simply ignored and the chat was closed. Support operator ‘Jaypee’

13 de janeiro de 2026
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Hello Vasiliy,
We are sorry to hear that you've had an unsatisfactory customer support experience with our team today.
Upon reviewing the two conversations with our team today, I do see that in your first chat our colleague informed you that he's waiting for feedback from the technical team regarding the DNS mismatch with your proxies.
Several minutes after your last message the chat was automatically closed and you started a new conversation about 30 minutes later where our other customer support agent informed you that they are still waiting for feedback from the technical team who are actively looking into the issue that you reported, and also offered you a full refund for your unused proxy bandwidth - an offer which you ignored.
As you mentioned, you've been using our services for a few years and we'd love to ensure you continue to have a satisfactory experience, however rushing to leave a highly negative review less than an hour after the issue was reported after 3 years of using our services is a bit dramatic.

However, our offer for a full refund of unused service balance still stands, but we'd love to take care of this technical issue for you and continue working together.

Avaliado com 5 de um total de 5 estrelas

The best experiences with this…

The best experiences with this platform, the live chat is very prompt, the agents take care of all the issues instantly. And in addition they have very generous offers if you want to buy packages from them. I highly recommend..

16 de dezembro de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for picking us as your proxy partner.

Avaliado com 1 de um total de 5 estrelas

Be careful because ProxyEmpire is not what it says

Be careful!! You won't be able to access all the websites. Hundreds of websites are blocked and you won't be able to access them without confirming your identity with government ID (yes this service is NOT anonymous) and writing an "unblock" email to the Sales Team. When I told them I want to access Netflix (which is blocked by ProxyEmpire) first the sales Team ignored my request, left me on read for several days and once I asked them again about this they literally said "After careful consideration our compliance team decided to reject your unblock request, Have a nice Day!". (btw their careful consideration time was one minute). I will not be using this service again.

30 de novembro de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Hello Artur,
I am sorry to learn that you are not satisfied with your unblock request being rejected.
However we do block government, financial, crypto related websites, as well as some other websites(Like Netflix and Steam) in order to prevent abuse.
Simply doing the KYC verification does not guarantee access to all of those sites, it is up to our compliance team's decision.

Avaliado com 5 de um total de 5 estrelas

best proxies in the game

best proxies in the game , really good support team been using pe for almost 4+ yrs

26 de novembro de 2024
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 5 de um total de 5 estrelas

very nice proxy

3 de novembro de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 5 de um total de 5 estrelas

no doubt that its good

3 de novembro de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 5 de um total de 5 estrelas

Best Customer Servise

Truly, I have never experienced such a fast and efficient customer service in my life.

29 de setembro de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 5 de um total de 5 estrelas

Very good support

Very good support, most quality proxies on the market

15 de setembro de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 5 de um total de 5 estrelas

The best proxy provider

The best proxy provider
Kind and quick support

6 de setembro de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 5 de um total de 5 estrelas

We used their service for some…

We used their service for some marketing. Very easy to use service, IP quality is good. Customer Support is 24/7 and always helpful!

6 de agosto de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 3 de um total de 5 estrelas

Services not available for the past 2…

Services not available for the past 2 days + the panel is sooo frkn laggy and bloated. I've had easier time playing Resident Evil 4 at ultra settings.

Don't know much about the proxy quality tho. They seem ok

27 de junho de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Hello Abdülkadir,
I'm sorry to hear that you had a negative experience with our services, but sadly we did have some technical issues with our V1 Proxies on the 26th of June, which lasted for approximately 2.5 - 3 hours.
As soon as we identified the issue we made sure to notify our clients regarding it, and we suggested using the V2 Proxies which were not affected by the downtime.
Our team actually added you 1 GB several hours ago today, which is the same amount of GBs that you purchased so far in the last 1 year, as a compensation for the inconvenience caused.

P.S Also please note you last purchased our services almost an year ago - with most other proxy companies your bandwidth would have already expired, while it was still available in your account to be used with us.

Avaliado com 5 de um total de 5 estrelas

The support is good

- They get 1.9$ fee to join the website.
- They block payoneer. I sent email support to explain the reason. They open payoneer domain
- The service is expensive and 2$ static proxy and need 7$ for data.

31 de maio de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Hello Loc,
I am sorry to hear that you had a negative experience with us.
First of all - I'd like to mention that it is clearly stated during the sign up process, as well as in our terms of service that by default - financial websites are blocked on our proxies in order to prevent abuse.
However, they can be unblocked after undergoing the KYC procedure and providing a clear use case explanation so we can ensure that our services are used appropriately.
It seems odd that our team didn't get back to you within a few business days regarding your request.
Could you please reach out to hello@proxyempire.io and we can follow up on your website unblock request.

Avaliado com 5 de um total de 5 estrelas

very good service!!!

6 de junho de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for the kind words :) We are happy to hear that you are satisfied with our services.

Avaliado com 5 de um total de 5 estrelas

These guys are the best

These guys are the best, I've tried numerous proxy providers so I know from experience. They are always avaible to help when I need them. #1 company/customer service around!

23 de maio de 2025
Avaliação não solicitada
logotipo da ProxyEmpire

Resposta de ProxyEmpire

Thank you for your review :) We're happy to hear you enjoy our customer support service as well as our proxies!

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