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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've been a user of proxy services for the past several years, and ProxyOmega is slowly (but surely) becoming my go-to provider. Even though I had a few problems when we first started, namely 41... Ver mais

Avaliado com 5 de um total de 5 estrelas

Reliable, affordable and trustworthy service! Excellent customer service and support too. Cant go wrong with OmegaProxy have been using them for 2 years now, no issues. Cheap proxies, really good qual... Ver mais

Avaliado com 1 de um total de 5 estrelas

A terrible proxy provider. The network is extremely unstable and constantly goes down. Their customer support is abysmal. I sent an URGENT ticket 12 days ago and still have not received any r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using proxies for almost the last 5 years, such as asocks, iproyal, and webshare. However, they have become too expensive for me. Finally, after extensive searching, I've found a good soluti... Ver mais

Detalhes da empresa

  1. Serviço de VPN
  2. Networking de Negócios

Escrito pela empresa

Global Unmetered Unrivaled Private Residential Proxies with instant access with unlimited bandwidth. Rotating proxies with geo-targeting, for web scraping, seo, human emulation, social media and more.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

27 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It's rare to find such a cheap…

It's rare to find such a cheap unlimited bandwidth rotating proxy service. Initially, I experienced several bugs, but I requested them be fixed immediately, which made me very happy. Now I have no complaints and will continue using their service! Deserved 5 stars! :D

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We initially signed up for the…

We initially signed up for the unlimited plan to test it out but soon realized it wasn't the right fit for us. Unfortunately, we couldn't find a way to cancel it through the interface (though this feature has since been added), so we reached out to customer support to request a cancellation, but we have yet to hear back.Additionally, there is no way to access an invoice through the customer portal. The support team promised to send it, yet after six days, we still haven't received anything.Update:After a transaction, I receive no emails, and certainly not an invoice. A reputable company should provide invoices for download in the customer area or send them via email.

4 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Constant Downtime and Non-Existent Support

A terrible proxy provider. The network is extremely unstable and constantly goes down.

Their customer support is abysmal. I sent an URGENT ticket 12 days ago and still have not received any response.

Communication is non-existent. After a recent update, they changed the dashboard and API endpoint URLs without sending any notification email. They also implemented mandatory 2FA, which makes it impossible for a team to share access and work with the account.

On top of all that, their website is broken. It doesn't work in Firefox, and in Chrome, it maxes out the CPU, causing the entire browser to crash.

Avoid this provider. Constant technical failures and they completely ignore their clients.

6 de julho de 2025
Avaliação não solicitada
logotipo da ProxyOmega

Resposta de ProxyOmega

Hi there,

We sincerely apologize for the frustrating experience you've described. These issues are not acceptable, and we take full responsibility for falling short of your expectations.

Immediate Actions:
- Please send your ticket number or account email to support@proxyomega.com with "URGENT - Trustpilot Review" in the subject line. We will prioritize your case immediately.
- Our technical team will investigate the network stability issues you've experienced.

Addressing Your Concerns:
- Support Response Time: 12 days is completely unacceptable. We're implementing new support protocols to ensure faster response times.
- Communication: You're absolutely right - we should have sent notifications about dashboard changes and API updates. We're improving our communication process.
- Website Performance: We're aware of browser compatibility issues and are actively working on fixes.
- 2FA Implementation: We understand team access challenges and are developing enterprise functionality to improve security sitewide.

What We're Doing:
- Upgrading our infrastructure for better stability
- Expanding our support team
- Implementing proactive customer communication
- Fixing website performance issues

We want to make this right. Please contact us directly so we can resolve your specific issues and provide the service quality you deserve.

Best regards,
ProxyOmega Management Team

Avaliado com 1 de um total de 5 estrelas

Horrible service

Horrible service, I paid for residential proxies but instead i got some crappy non working proxies. Please stay away from this scam

13 de abril de 2025
Avaliação não solicitada
logotipo da ProxyOmega

Resposta de ProxyOmega

Hello,

We sincerely apologize for the issues you experienced with our residential proxies. This is not the level of service we strive to provide, and we take your feedback very seriously.

We'd like to investigate what went wrong with your proxies and make this right.

Our residential proxies are thoroughly tested and should provide reliable service. It's possible there was a configuration issue or a temporary service disruption that affected your experience.

Please reach out to our support team at support@proxyomega.com with your account email or order number.

We value every customer and are committed to providing high-quality proxy services. We hope you'll give us the opportunity to turn this experience around.

Best regards,
ProxyOmega Support Team

Avaliado com 1 de um total de 5 estrelas

SCAMMERS

Their proxies weren't working. Contacted them with screenshots within 2 hours of buying their proxies and they said I should've contacted them within 24 hours?

16 de novembro de 2023
Avaliação não solicitada
logotipo da ProxyOmega

Resposta de ProxyOmega

Hi,

As mentioned in our live chat you had a previous subscription which you agreed our terms and conditions which states this is a subscriptions paid plan on a recurring basis.

We do refunds for the first transaction however, you requested a refund on your "third" transaction which was an account fund deposit. We explained to you that we do not do refunds for these transactions as per our refund policy.

More information can be found below:
https://proxyomega.com/refund-policy/

Avaliado com 5 de um total de 5 estrelas

Reliable Rotating Residential Proxies with Responsive Service

I've been a user of proxy services for the past several years, and ProxyOmega is slowly (but surely) becoming my go-to provider.

Even though I had a few problems when we first started, namely 410 Gone errors every time I'd make a connection request, the team immediately got to solving the problem and even compensated me for bandwidth that was used up back when the errors occurred.

I'm excited to be bringing more of my business over to them. Thank you for being reliable and quick to take action. May you only get better from here!

15 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable and Affordable

Reliable, affordable and trustworthy service! Excellent customer service and support too. Cant go wrong with OmegaProxy have been using them for 2 years now, no issues. Cheap proxies, really good quality and use them for all my proxy needs! 10/10 - Happy Customer

4 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My number one go-to proxy provider

My number one go-to proxy provider! I have been using ProxyOmega for over a year now and they provide results when other major well known providers’ proxies failed to do so or would immediately get banned or flagged after a few requests. Aside from that they are very very affordable considering the quality and longevity of their proxies. I personally would always buy bandwidth of their Premium Residential proxies they offer due to the nature of my usage however their Unlimited plan still offers very HQ proxies especially for unlimited bandwidth. They have new and improved proxies they just came out with called the Platinum plan, I am about to test them out as they gave me a free trial for being a loyal customer. I’ll update my post once I am done using the trial!

4 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We booked the unlimited plan for…

We booked the unlimited plan for testing purposes and wanted to cancel it again because it was unsuitable for us. There was no option on the user interface to cancel the plan ourselves (this was added in the meantime) and so we informed the support team that we wanted to cancel the subscription. No response until today.

An invoice is not made available in the customer area and the support team said they would send it, but we have still not received anything for 6 days.

Update:

I don't receive a single email after a transaction and it certainly doesn't include an invoice.
A serious company makes invoices available for download in the customer area or sends them by e-mail.

28 de junho de 2023
Avaliação não solicitada
logotipo da ProxyOmega

Resposta de ProxyOmega

Hi there,

Apologies that we were not able to deliver your invoices prior but your receipts / invoices can be found in your email after every transaction.

Also, regarding your cancellation request this can actually be found in your proxy plan. Our cancel button was moved from the billing page over to the proxy plan page on the 5th of March.

Also, emails with receipts / invoices are always sent by Paddle to the email purchased (image sent to user)

Please also check your spam / junk mail as it could of been sent there.

Thanks,
ProxyOmega

Avaliado com 5 de um total de 5 estrelas

Support is top notch

Support is top notch, this whole idea of whitelisting ip wasnt my thing,but i actually like it now. Very easy and convinient. I highly recommend!

14 de junho de 2023
Avaliação não solicitada

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