Do NOT buy from PSWPower.com. I ordered a Tongsheng mid-drive motor. The motor did not fit my bicycle, so I requested a return, but they delayed many times. I returned the brand new item via DHL... Ver mais
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Horrible experience The prices are extremely competitive But the quality isn't : - My 1000W kit broke spokes after 2000km - The battery i purchased for it burn its connector after 500km Th... Ver mais
If anything goes south with this company or their products, be prepaired to get no support. I had motor overheating experience, partially black lcd screen and undercapacity battery. I could live with... Ver mais
I bought a 750W e-bike kit from PSWPower. Everything was installed smoothly, and the bike worked fine initially. However, after a week, the display started glitching and only worked intermittently... Ver mais
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Conversion kit was ordered but never…
Conversion kit was ordered but never received.
They are scammers.
Pas de soucis
J'ai commandé un moteur pedalier tongsheng et une batterie il y a 6 mois et deux autres petites commandes ensuite. Les prix sont intéressant, les délais de livraison très corrects. Je suis très satisfait.
They're pretty good overall
I give them 5 stars because I had about eight orders with them and never had a problem. I do a lot of ebike conversions and repairs, so I know all the Chinese suppliers. They're all about the same, so no favourites. PSWPower are selling catalogue items so there's no point in commenting on the quality of the parts. you get what you order.
When I look at the other reviews, it fills me full of dispair. You need to know about all these parts to make them work, and it's very easy to put things together wrong or get parts that don't work with each other and end up with them not working. I spend a lot of time on forums helping people sort out the mistakes they made. They always blame the parts first, though it's extremely rare for the parts themselves to be faulty. I must have ordered many hundreds of parts from the various chinese suppliers and never had any problems except once when one sent me the wrong version of a motor.
Sorting out problems is always going to be difficult when you can't speak the language and you're on the other side of the world. the Chinese always try, but what can they do?
Faulty Product Sold
Last month (May 2023), I ordered a MXUS XF07 motor for my e-bike from this company and the motor arrived faulty making a horrible knocking noise. I reported the fault and was advised to buy their controller for the motor to work properly. The controller arrived with one of the cables snapped and the motor isn't working properly either. Very disappointed with my dealings with PSW POWER. The fact that they don't publish the feedback from buyers who have left a critical comment on their product is also worrying.
John S.
Cambridge, UK
Motor failed on day 1, no warranty
Motor failed on day 1, no warranty. The customer service is telling me to fix it myself
Product not receive and nobody answer
No warranty
They just emailed me and said, that they would not send me parts under warranty, because they have warranted me on other problems before!!
have purchased 3 of these over the last…
have purchased 3 of these over the last 18 months , the last one I purchased lasted approximately 1.5 miles and the controller failed on day 1 I then found out there is absolutely no warranty with these units and after 2 weeks of emailing backwards and forwards it was down to me to purchase a new controller and fit it myself These are good units - the first 2 I bought work perfectly , just be aware if you have a problem there is no warranty ( I contacted pswpower as soon as the unit failed which was within a few days of receiving it ) not sure how they can claim a 12 month warranty
Very reliable shop for E-Bike supplies
I was searching the web for an E-bike kit. I found some kits that were sold by PSW Power. They advised me to shop their own website. Due to the fact that I could pay with Paypal I dared to try it. No worries at all. Delivery within a couple of days and product seems perfect. I hope it will last some time, but only time can tell...
I am very pleased with pswpower my…
I am very pleased with pswpower my order came promptly, excellent service.
I was recommended to buy from PSWpower by 3 friends and I'm glad I did.
Thank you very much pswpower.
Excellent prices and great equipment
Excellent prices and great equipment. Purchased in UK. Fast delivery and best price anywhere. Bought two TSDZ2 kits which have been perfect.
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