I ordered the 10 print pack and there’s nothing not to love! Both sets had really quirky colourful prints just what I was looking for. Paper quality is good, perfect for going in a frame, Fast deliver... Ver mais
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Veja o que dizem as avaliações
The prints were fine mostly, I would gift the ones I didn’t like or used profanity, but I didn’t mind the selection as I knew it would be random. It did differ hugely to the suggested random sample... Ver mais
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I have ordered from punk haus many times, my walls will never be full enough of their fantastic prints. My husband even orders from them for my Christmas & birthday presents. Every single print I have... Ver mais
I’ve ordered from Punkhaus a few times but this is the first time I’ve ordered a sample pack, and I must say I’m very impressed. Delivery was prompt, carefully delivered, and well packaged. Small qu... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Make your haus a home with truly unique wallart from Punk Haus - not for everyone!
Informações de contato
York, Reino Unido
- hello@punkhaus.co.uk
- punkhaus.co.uk
3,9
Muito Bom
180 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love the designs but the quality of…
*Edit* They have sent another print and it's so much better. So, thank you Punk Haus!
Love the designs but the quality of prints are questionable. Ive actually produced better quality prints on my old printer and one of the prints in my order was cut wonky so I need to buy a different frame or mount so it doesn't show. Customer service not really interested..... 'will get back to you, black, black, bla'.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Sherol
Thank you for updating your review - we’re really glad the replacement print arrived and that you’re much happier with it. We appreciate you giving us the chance to put things right.
We’re sorry your initial print wasn’t up to our usual standard. All of our prints are made to order using fine-art materials, so if something ever slips through quality control, we absolutely want to know so we can fix it quickly - which is what we aimed to do here.
We’re also reviewing your feedback about the earlier communication, as we always want our customer service to be as helpful and responsive as possible.
Thanks again for the update and for giving us the opportunity to resolve the issue.
Punk Haus 🖤
Golden frame with print
Ordered print in gold frame for christmas present.
Lovey print & frame arrived on time am very pleased with it it is lovely.
9 de novembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Marilyn
Thank you so much for your lovely review! We’re really glad your gold-framed print arrived on time and that you’re pleased with it - such a nice gift for Christmas. 😊
Punk Haus 🖤
Lovely framed print
I was so happy when my picture arrived, I had ordered a framed print and it didn't disappoint, the range they have of unusual, quirky prints is great, I have been getting lots of compliments on it.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Nooraya
Thank you so much for your lovely review! We’re really happy to hear your framed print didn’t disappoint and that you’re getting lots of compliments on it. We love that you’re enjoying our unusual, quirky designs. 😊
Punk Haus 🖤
So pleased with my print!
So pleased with my print,it is fantastic quality and real talking point. Great when you can't find anything on the high street.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Yvonne
Thank you so much! We’re really happy to hear you’re so pleased with your print. Love that it’s become a talking point too - that’s exactly what we aim for! 😊 And yes, sometimes the best pieces are the ones you can’t find on the high street.
Thanks again for the lovely review.
Punk Haus 🖤
Great product
Great product. Exactly as advertised and quick delivery
11 de novembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Tracey
Thank you so much! Great to hear your order arrived quickly and was exactly as advertised. We really appreciate the review. 😊
Punk Haus 🖤
Charlie picture
Received my picture which is absolutely hilarious and beautiful well done Punk Haus for your brilliant picture
5 de novembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Christine
Thank you so much! We’re really glad your picture arrived safely and that it gave you both a laugh and a smile - that’s exactly what we love to hear. Thanks for the kind words! 😊
Punk Haus 🖤
Really quick delivery and so pleased…
Really quick delivery and so pleased with pictures, will be ordering a few more ,fantastic quality and always puts a smile on my face and others
5 de setembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Tracey
Thank you so much! We’re really happy your order arrived quickly and that the prints have brought a smile to you (and everyone else!). Love hearing you’ll be ordering more - we appreciate the support so much. 😊
Punk Haus 🖤
What a great company!
Absolutely beautiful print that is just perfect for my bathroom! Very good quality and finish. Well packaged for delivery and delivered within the time frame specified. I will definitely be using this company again!
6 de outubro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Wendy
Thank you so much for the lovely review! We’re really happy to hear your print arrived safely, on time, and looks perfect in your bathroom. Great to know the quality and finish hit the mark too. 😊
We’d love to have you back again anytime!
Punk Haus 🖤
Excellent service and love love love my…
Excellent service and love love love my new purchase!
20 de outubro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Nikki
Thank you so much! We’re really glad your prints arrived quickly and that you love all three. Fab to have you with us! 🖤
Punk Haus
Fantastic print
Fantastic print, really great service too, would definitely use again ☺️
1 de novembro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Sarah
Thank you so much! We’re really glad you love your print and had a great experience with us. 😊
We’d be thrilled to have you back again anytime!
Punk Haus 🖤
Beautiful and unique pictures ! …
I have now ordered four prints from this company and they are all great ! When I am looking for something a bit different I always turn to Punk Haus ! The pictures always arrive very well protected and packaged and you are updated through out. Thank you once again x
21 de outubro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Natalie
Thank you so much for your lovely review - it means the world to us! We’re so happy you’ve come back for more prints and that you always think of us when you’re after something a bit different. 🖤
We’re really glad to hear everything arrived well packaged and that you felt kept in the loop throughout - we work hard on both, so it’s great to know it shows.
Thanks again for all your support, truly.
Punk Haus x
Gorgeous Prints
First, I would say I love the prints, they look amazing and are really high quality.
I’ll be honest and say that I’ve experienced delays with two of my five orders which was a little frustrating,but once dispatched they were delivered very quickly.
I believe the problem was simply volume of orders and this impacted the dispatch and customer service process. Although there was a delay, once customer service picked the issue up, it was resolved quickly.
I guess too many orders is not a bad problem to have!!!
Overall the quality of the prints outweighs any little niggles. Would definitely recommend.
22 de outubro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Emma
Thank you so much for the lovely review - we’re really glad you love your prints and appreciate you taking the time to share such a balanced, honest experience.
You’re absolutely right: during particularly busy periods, a spike in order volume can slow down dispatch and customer service a little, but we’re continuously improving our processes so we can stay on top of things even when it gets hectic. Once your orders reached our dispatch team, we’re happy to hear they arrived quickly and in perfect condition.
We really appreciate your patience and your kind words about the quality - it means a lot to our small team. Thanks again for recommending us!
Punk Haus 🖤
Still waiting for prints and I also…
RESOLVED
I was re-assured via email that the order was just taking a little longer
Prints arrived
Thanks for responding
Maybe change the delivery time on order and people will understand they have to wait in like for good quality framed prints
Still waiting for prints and I also think the messages are AI generated
Two more days and I’m requesting re-fund
19 de outubro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Thanks so much for updating your review and confirming your prints arrived – we really appreciate you coming back to add that.
All of our framed prints are made to order, which means they can sometimes take a little longer than standard off-the-shelf products, but this is how we ensure the quality you mentioned. We’re always reviewing our stated delivery timeframes, and your feedback about making these clearer is really helpful.
Just to reassure you as well – all our messages are written and sent by real people from our small team, not AI. 😊
If you need anything else at all, or have any questions about future orders, feel free to drop us a message.
Punk Haus 🖤
I ordered the marmite print as a…
I ordered the marmite print as a birthday present for my daughter. I was pleased when it arrived within 5 days. On opening however I had received a completely different print- Yorkshire tea!
Have emailed but so far only received an automated message about getting back to me within 72 hours. Unfortunately my daughter’s birthday will have gone by 🙁
14 de agosto de 2025
Avaliação não solicitada
Resposta da Punk Haus
We’re really sorry this error occurred. We recently moved over to a new system and, unfortunately, a very small handful of orders were affected during that transition.
We can see that our customer support team acted swiftly once contacted, and your correct Marmite print has since been delivered.
Thank you for your patience and for giving us the chance to put this right - though to be fair, Yorkshire Tea isn’t the worst consolation prize! 😉
Glad I took the chance!
I very nearly didn’t make an order due to reviews on here but I loved the ‘Tin of Gold’ syrup tin retro print! I took the risk and the order arrived a day earlier than expected and is good quality. Just annoyed I ordered A3 instead of A2!
21 de julho de 2025
Avaliação não solicitada
Resposta da Punk Haus
Thanks so much for giving us a chance despite the reviews - we really appreciate it! Delighted to hear your Tin of Gold print arrived early and you’re happy with the quality.
If you ever fancy upgrading to the A2 size, keep an eye out - we run sales often so you can grab it at a great price.
Enjoy your new print and thanks again for your support! 🖤
Great experience from beginning to end…
Great experience from beginning to end - highly recommended
Prints look amazing and were delivered within 3 days of my order being placed
Excellent communication and service
Will definitely be ordering again
28 de junho de 2025
Avaliação não solicitada
Resposta da Punk Haus
Thanks so much for the amazing feedback! We’re thrilled to hear your prints arrived quickly and that you’re happy with both the artwork and the service. Can’t wait to welcome you back for your next order 🖤 Your walls will thank you.
Avoid avoid avoid
Terrible customer service that has definitely been handed over to AI chatbots.
Item wasn’t despatched within advertised time and so asked for a refund. Was refused and told that the item was printed and would be despatched that day. Item hadn’t been printed and wasn’t despatched that day.
Have been chasing ever since with absolutely no reply or acknowledgment so now I have to raise a chargeback with my bank.
Following their reply I have checked my order and my emails. I have 7 emails that have not been acknowledged. The order shows as cancelled and not refunded. So i do not appreciate being called a liar when I have the evidence to support what Im saying. Other reviewers also have identical experiences to me. We can’t all be liars punkhaus.
So you issued a refund- after this review was posted and then insinuated i had no reason to be unhappy because you had refunded and that my review was malicious. No notification of any refund has been sent. You have my email address and all my emails if you actually wished to resolve this- yet you continue to publicly lie about what has been said.
Nothing I have said has been a lie or malicious- but if you continue to publicly misrepresent what actually happened I will post all the proof on your social media. I suggest you retract the misinformation you have posted about me.
21 de maio de 2025
Avaliação não solicitada
Resposta da Punk Haus
Hi Natalie
We’re sorry to hear you feel this way. To clarify, we did communicate with you regarding the delay to your order, which was due to the bank holiday – something we clearly state in our FAQs may affect production and dispatch times during high-volume periods.
As requested in your email, your order was printed and then cancelled on May 30th. You were refunded in full, and we confirmed this via email. We’ve had no further contact from you since that exchange, so we’re surprised to see this review suggesting otherwise.
We’re a small independent business doing our best to stay transparent and helpful – leaving a 1-star review after receiving a full refund, simply to cause reputational damage, is really disappointing.
*ADDITONAL*
Thanks for your follow-up.
We've checked our system and can only see three emails from you: one of which we replied to on May 27th, and then your cancellation request, which we actioned on May 30th. A refund was issued and a notification confirming this was sent on June 2nd – depending on the payment method, it can take up to 10 working days to show on your statement.
We’re absolutely not calling you a liar – we're simply outlining the facts and the correspondence we have on record from our side.
Everyone is free to leave whatever review they like, and we always try to respond to any unfortunate 1-star reviews with solutions. We’re a small business – not run by robots – and while that means we offer a more personal service, it also means we can’t always operate at the speed of big-box retailers. That said, we do our best to be transparent about production and dispatch times, and we're sorry this experience didn’t work out the way any of us would’ve liked.
We’re only human, and we do care – always.
Prompt delivery, great quality
Some other reviews mention delays in shipping so was worried to order but our prints arrived very quickly and are of a beautiful quality, hopefully the shipping problems are behind them now
5 de abril de 2025
Avaliação não solicitada
Resposta da Punk Haus
Thanks for the fab review Alex! You’re right - we did go through a bit of a “trial-and-error” era with our couriers (think speed dating, but less fun). But we’ve found our shipping soulmate now, and we’re so glad your order arrived fast and flawless. Thank you for trusting us! Enjoy your prints!
All went as expected
All went as expected, make sure to flatten the print after taking out of the the delivery tube and before framing
10 de março de 2025
Avaliação não solicitada
Resposta da Punk Haus
Appreciate the kind review! We're chuffed to hear it all went to plan. Totally right - giving the print a little time to flatten does wonders before it hits the frame. Thanks again Paul!
Love My Picture
Love My Picture, ordered the Elvis selfie with frame .... just as good if not even better than pic on the website. Would highly recommend PH!
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da Punk Haus
Thank you so much for your kind words! 🎉 We're so happy to hear that you love your Elvis selfie print and that it exceeded your expectations! 🙌
We really appreciate the recommendation and your support - it means a lot to us. Hope to see you back at Punk Haus for more awesome art in the future! 🖤🎨✨
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