Puptons Avaliações 

104
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant products that really benefit my dog. Puptons provide informative detail on each of their products on the benefits of their use and also offer an efficient service for dispatch. I find bo... Ver mais

Avaliado com 1 de um total de 5 estrelas

Doesn’t work for my dogs, first of all the itch tablets I thought were working but after two weeks they definitely haven’t made any difference at all. Secondly the urinary support tablets made my do... Ver mais

Avaliado com 5 de um total de 5 estrelas

I buy Green Lip Mussel Powder, Glucosamine & MSM Powder for my ten year old girl (Carpathian Shepherd / Malamute mix) who has been showing signs of arthritis, and she stopped limping within a couple... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing products that have genuinely changed our pet's life! Thank you so much for providing such potent supplements. Our pup is currently on total urine supplements due to recurring UTIs. We n... Ver mais


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

104 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,4

Todas as avaliações

(104)

23 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

BRILLIANT service and products

Brilliant products that really benefit my dog. Puptons provide informative detail on each of their products on the benefits of their use and also offer an efficient service for dispatch.
I find both their website and subscription management very simple and easy to use.
So very glad a friend put me onto this brand of supplements!!

1 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Doesn’t work for my dogs

Doesn’t work for my dogs, first of all the itch tablets I thought were working but after two weeks they definitely haven’t made any difference at all.
Secondly the urinary support tablets made my dog pee constantly, it actually made my dog worse. I’m sure they are good but definitely don’t work for my dogs. Shame as I was really hoping they would.

23 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Results

I buy Green Lip Mussel Powder, Glucosamine & MSM Powder for my ten year old girl (Carpathian Shepherd / Malamute mix) who has been showing signs of arthritis, and she stopped limping within a couple of weeks, very pleased that this seems to be working for her. Good value and the tubs last a fair while as the scoops are tiny.

24 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

I had inadvertently skipped a monthly…

I had inadvertently skipped a monthly order and it was reinstated immediately once I had notified Puptons. The e-mails I received from them were written by a caring human as opposed to just a one line reply received from some companies.

Cannot recommend the company highly enough.

25 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Quarter filled container joint powder

I just made a second order and received it. This time , the joint supplement arrived with less than half in the container as they requested, from all angles. I contacted Puptons, I sent many images of the product. They can see very well that there is minimal powder in the container and it is completely sealed. However, they keep questioning me as if I am lying to them. They want me to weigh the product. I’m spending half my day emailing them back and forth, taking pictures of this supplement. I don’t have a scale. I will just switch to back to the supplement I used to use. I was just trying Puptons because the adverts kept popping up on my feed and was interested to switch. Disappointed. I didn’t even get a chance to see if the product for long enough on my Malamute to see results.

14 de junho de 2026
Avaliação não solicitada
logotipo da Puptons

Resposta da Puptons

Thank you for bringing this to our attention.

We take product quality very seriously and responded to your enquiry immediately on Sunday morning so that we could begin investigating the issue. As part of that process, we requested additional information to help us determine whether there had been a problem during production, which required further checks by our production team on Monday morning.

Following those checks, we concluded that the fill level of the product did not appear to be as expected and arranged a replacement, which was dispatched on Monday morning.

We're sorry for the inconvenience and frustration this has caused. While issues like this are extremely rare, customer feedback helps us identify and resolve them quickly when they do occur.

We appreciate you giving Puptons a try and hope the replacement product restores your confidence in us.

Kind regards,

The Puptons Team

Avaliado com 4 de um total de 5 estrelas

Good customer service

Whilst my order was delayed due to issues that i was not made aware of, once customer services replied the support was very good. My issue is now resolved, editing my original review accordingly.

27 de abril de 2026
Avaliação não solicitada
logotipo da Puptons

Resposta da Puptons

Hi Nicholas,

Thank you for your review — and we’re sorry for the frustration caused.

We can see your initial message was sent on Sunday afternoon, with further messages early Monday morning. As a small team, we pick up all weekend enquiries first thing Monday, although we do keep an eye on messages where possible. Your query was responded to shortly after 9am today to get this resolved.

We’re pleased this was sorted for you this morning, and we understand how the timing may have felt concerning while waiting for a reply.

We’re continuing to improve our response times and communication around weekends to make expectations clearer.

If there’s anything further we can help with, please don’t hesitate to get in touch.

— Puptons Team

Avaliado com 3 de um total de 5 estrelas

The delivery was quick

The delivery was quick. It's early days but my dog just won't have the probiotic pills. They're white and look like a paracetamol tablet. I've tried hiding them, coating them every trick in the book and he won't have them. I prefer the soft chewy ones available from other suppliers.
The tooth powder is fine ground and the dogs don't mind that. It was worth a try but I'm going back to my usual supplier which is a bit more expensive but seem worth the difference.

25 de janeiro de 2026

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