Purecut Avaliações 271

Absolutely do not buy from this company! Automatically enrolled for an expensive subscription when you purchase. I believe I have now cancelled the subscription (here's hoping!) but they have stolen over $300 NZD from my account. I have asked my bank to dispute it but not holding my breath that I will get it all refunded. THIS IS FRAUD!

Board is awful, metal fragments when you cut on it. And you dont know you join this " collective club" £23 a month without knowledge. Reported to my bank as fraud

They only refunded 40% and kept charging me even after I complained.

I wasn’t impressed to begin with, thought it was a scam - my order didn’t appear, tracking information was poor, website info was poor, communication was sparse - but once they’d got their act together they turned out to be great. Customer Services stepped up to the plate and took an interest in my order which eventually arrived 3 weeks later - tho sadly missing the opportunity for me to gift the boards for Christmas. However, the boards are as advertised and I’m really happy all turned out well. Thank you Pure Cut ….. got there in the end.

I like the cutting boards but their ads are misleading because cut marks are left on the board after using. I ordered another set for a gift and also 2 of their pans. Not impressed with the pans and NOT IMPRESSED with 2- $41 charges a month on my credit card for unknowingly becoming part of their Collective which is basically a pay ahead subscription for products you may or may not order. Any other subscription I have I knowingly signed up for and know that I will receive products for the money that I am charged. As another review mentioned that this company is not based in the States possibly Australia. It took quite a few emails and getting my credit card company involved in order to be reimbursed for the charges.

Whatever negative review you will see here is all true. You will be automatically subscribed to a "Pure Cut Collective" of $29 monthly for absolutely nothing of worth and is a recurring charge until it would be too late to notice. Attempting to cancel it yourself thru their website is impossible and utterly frustrating because the "cancel" button is virtually nonexistent... you get the idea. Do not make the same mistakes as the rest of these folks writing a review here... and the product is not even worth the hype at all.

keeps charging me and not delivering anything. Tried to cancel and it is impossible. no way to contact via phone as ph is incorrect on their site..

Beware, lost over £130s to their Pure Cut Collective scam, a hidden subscription added to each purchase. Avoid at all costs!!

Items are not of high quality and took 3-4 weeks to arrive. In addition, they signed me up for a $29/month membership and are refusing to refund my money. Huge scam.

Don't bother ordering from this company. On first use of their chopping board, scratches from the knife blade appeared. In addition, they enrol you in some scheme called the "Pure Cut Collective" and what you don't realise is that it's a recurring monthly charge. I am currently trying to get it stopped, but looking at other comments, it's not going to be easy.

If I could do 0 stars I would. They sent the wrong product and then charged me for a subscription that I don’t want! Would never recommend purchasing from them!

DO NOT BUY FROM THIS COMPANY! They charged me for a monthly subscription that I did not sign up for and then only refunded me 40% of the charged amount. I requested a copy of the authorisation to take the subscription sum from my account and they have been unable to provide it (because I didn’t give it to them!) - taking money without authorisation is fraud and/or theft! This company should be shut down and prosecuted.

I purchased a cutting board from Pure Cut Co and later discovered I had been secretly enrolled in something called the “Pure Cut Collective.” What was advertised as a free trial was actually a hidden subscription that began charging my card monthly without clear disclosure or informed consent.

The subscription was not clearly explained at checkout, and any mention of it was buried in fine print. Since my purchase in June, I’ve been charged repeatedly for absolutely nothing — no additional products, no meaningful services, no benefits of any kind.

This feels like a classic dark-pattern scam: hide a subscription inside a one-time product purchase, hope customers don’t notice the charges, and bill them indefinitely. If you’re charging customers monthly, you should be providing something of value and clearly disclosing the terms. Pure Cut Co does neither.

I would strongly caution anyone considering a purchase to carefully check their bank statements afterward. I am currently disputing the charges and seeking a full refund.

Extremely disappointed and would not recommend this company.

Pure scam. Buy an item, get back-door enrolled in a $29 monthly subscription to nothing. Tried to cancel, got refund on my credit card, but it keeps coming back. Canceling the card is the only resolution.

Huge shout out to your awesome customer support team especially to Allen!
Not only did he helped me out with my kitchen and cutting board questions which board size best fits for this kitchen job et.
He also personally reached out to me in a few minutes after I sent in a 2nd email inquiry about my order status.

Cannot seem to cancel my surprise enrollment in their "club". Get a $29 charge every month, send cancellation request to customer service, dispute charge on my credit card and this occurs every month for 5 months. The product is subpar and now resides in my trash can. DO NOT do business with these rip offs.

Came across an ad for the titanium boards. Was impressed so I placed an order. It was delivered within a week. Was impressed with the quality. They’re smoother, way easier to clean, and noticeably lighter. I went for all 3 sizes and honestly use them every day now. Very satisfied with the boards!

Took a few days for the order to arrive. Customer service was helpful with the tracking. Well packaged and protected. The boards look very nice and no smell or residue when using. Absolutely delighted with this product

One of the best purchases i've ever made! Site was very easy to use. The titanium boards have so far lived up to their durability. Definitely worth every penny!

A fraudulent company not located in the United States. They sell you "cutting boards" and then continue to charge you a $29 fee thereafter until you notice it and cancel it. I have tried to cancel and hard to get a response other than a "bot" chat. DO NOT ORDER FROM THIS COMPANY.