I ordered a goerend flex plate and arp bolts for it, they promptly emailed me letting me know the bolts were on a 3-week back order. I was able to get a higher tensile bolt at a cheaper price shipped... Ver mais
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Veja o que dizem as avaliações
When I spoke to the young lady on the phone regarding my order she was very polite and helpful. She called me back when she said she would, and the shipping was very fast. They got my truck up and run... Ver mais
I had a choice between two companies for a 50 gallon tank for my 2014 RAM 3500 diesel pickup. Your videos were provided the best information for me to make a decision. Once I received the tank, the... Ver mais
Good customer service, I picked up a blow by top mount cover it arrived on time from the date they gave me. I also ordered a oil inlet cover for my valve cover to replace the front cover inlet. I was... Ver mais
Detalhes da empresa
Escrito pela empresa
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Escrito pela empresa
Informações de contato
2600 S Galvin Avenue, 54449, Marshfield, Estados Unidos
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Excelente
6 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great people to work with.
Very helpful crew, knowledgeable and willing share advice.
14 de setembro de 2026
Had exactly what I needed Communication was amazing. Customer service is great.
Had exactly what I needed shipping was fast and easy and fairly cheap communication was top-notch part was delayed one day and they called ,text and emailed to make sure I knew what was going on would definitely recommend
15 de setembro de 2026
YOU HAD WHAT I WAS LOOKING FOR AT A…
YOU HAD WHAT I WAS LOOKING FOR AT A GOOD PRICE
15 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I found the part I wanted ( TPS delete…
I found the part I wanted ( TPS delete kit for 98 ram with 12 valve ) placed it in my cart, went to select my shipping choice. Accepted the shipping cost. Placed the order, paid. The day before delivery I received an email from UPS stating that I need to pay an additional shipping charge again more than the part cost. Now I’m paying more than double in shipping than the part. Make sure you expect to pay shipping costs twice. They will NOT tell you about this or I would have NOT ordered from Pure Diesel Power. This is the only time I will be ripped off from Pure Diesel Power! Thank goodness I didn’t order the new turbo and injectors I have in my cart.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Pure Diesel Power
Hi, I understand why receiving a payment request from UPS after you’d already paid for shipping was frustrating. To be clear, Pure Diesel Power did not charge you a second shipping fee. The shipping amount you accepted at checkout is the only shipping charge we collected.
When an order crosses into Canada, duties and taxes may be assessed on import, and the carrier may charge a brokerage fee to process it. Those charges are separate from the cost of transporting the package and are collected by UPS, not by us. We explain this in our Terms & Conditions and Shipping Policy, though I understand the size of the UPS bill was still an unpleasant surprise.
If you send the UPS notice to customerservice@puredieselpower.com or call us at 715-254-1833, we’ll gladly help you review the charges and understand exactly what you’re being asked to pay.
Always great service and timely…
Always great service and timely delivery and well packaged. No complaints
Thanks for the great service
14 de setembro de 2026
Paid extra for overnight shipping and…
Paid extra for overnight shipping and it’s been 4 days and still don’t have the package. Tried to get ahold of someone for help and never got a reply.
14 de setembro de 2026
Resposta da Pure Diesel Power
Hi Joe, I’m sorry for the frustration. We checked your September 14 order: the shipping option selected was “3 Business Days or Less,” and we shipped it by UPS that same day. UPS marked the package delivered on September 16, two business days later.
We couldn’t find an earlier email or phone call from you in our records, but we’ve since reached out by phone and text to help. If you still don’t have the package, please reply to either message, email [customerservice@puredieselpower.com](mailto:customerservice@puredieselpower.com), or call us at 715-254-1833 so we can investigate.
Problem Solved!
I received the incorrect part, but Eileen with customer service got me the correct part ASAP! Very friendly and made it happen quickly. Thank you!
14 de setembro de 2026
Recommended
Helpful and knowledgeable tech support. Quick shipping and competitive pricing. Not my first order with them and won’t be my last
14 de setembro de 2026
PERFECT PART FAST SHIPPING WOULD USE…
PERFECT PART FAST SHIPPING WOULD USE THEM AGAIN
10 de setembro de 2026
I had an issue with UPS brokerage fees…
I had an issue with UPS brokerage fees being exorbitant for shipping to Canada. Michelle was willing to listen and suggest options to improve the process. Excellent customer service.
10 de setembro de 2026
Got just what I ordered
Got just what I ordered. Deliver was timely. And product worked great!
9 de setembro de 2026
Parts look like good quality,will be…
Parts look like good quality,will be installing this weekend, thanks guys!
8 de setembro de 2026
Customer service was great.
4 de setembro de 2026
Good communication and fast shipping
Good communication and fast shipping. Item was exactly as expected. Would use site again.
3 de setembro de 2026
i ordered it in the afternoon and i had…
i ordered it in the afternoon and i had it the next day in the afternoon. Everything fit as it should. great products.
10 de agosto de 2026
Pure Diesel will ship to a PO Box
Pure Diesel will ship to a PO Box. Means allot where I live. Most homes don't receive mail from USPS to their homes.
2 de setembro de 2026
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