I’ve order my jeans about year ago & they came between 4-5weeks, the quality is excellent & was looking to purchase more items but they took down their site I guess to other poor reviews
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Veja o que dizem as avaliações
Pants quality are great unfortunately the size I typically wear was slightly smaller then expected with this brand. However when I asked for a exchange they said not to worry about exchanging and woul... Ver mais
DO NOT ORDER!!!! Ordered 2 pairs of jeans June 9th was told they would ship 5-6 weeks 8 weeks later still nothing no response to multiple emails not even an order update email, will be getting my mone... Ver mais
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Premium Streetwear Apparel
Informações de contato
Estados Unidos
- purereigncl.com
PURE TRASH
PURE TRASH, took my money canceled my order for no reason. Still dont have my money back either.
Super unprofessional
Lazy
Bad Customer Service
-5 star
25 de dezembro de 2022
Avaliação não solicitada
Resposta da Pure Reign
Your order was cancelled/refunded because the item was out of stock. Our customer service team has responded to your emails & called so you are aware.
Allow up to 3 business days for the funds to return to the original payment form.
I done reached out to you guys twice…
I done reached out to you guys twice about my missing pair of jeans. I ordered two and only got one pair. Can’t get nobody to get back in contact with me
14 de abril de 2022
Avaliação não solicitada
I email you guys
I email you guys , I paid for express shipping stilll no pants !! I hope this not a scam …
24 de dezembro de 2021
Avaliação não solicitada
Resposta da Pure Reign
The customer ordered a pair of denim that is on back order. The shipping time frame is in the product description.
Express shipping will be applied when the denim is ready to ship.
You also emailed us a few hours prior to leaving this review. This does not give our customer service team enough time to reply.
I’m pissed because I really want these…
I’m pissed because I really want these two pair of jeans but obviously their system is messed up cause it’s telling me my address isn’t my address basically I can make my purchase because my zip code doesn’t match the address which it clearly is so idk but right I’m not happy
29 de novembro de 2021
Avaliação não solicitada
Resposta da Pure Reign
So we receive a 2 star review.. because you couldn’t place a order🤣
Try reaching out to customer service to fix the issue. Instead of trying to bring down the brands reputation because you couldn’t get your way.
These jeans is my all time favorite and…
These jeans is my all time favorite and most importantly the quality of them is to die for. I will continue to support this brand! And oh yea the shipping is very fast received my jeans within 3 - 5 days
9 de novembro de 2021
Avaliação não solicitada
Jeans are a great fit
Jeans are a great fit, fantastic quality I am extremely happy with my order… Definitely will be buying again Thanks Pure Reign.
9 de novembro de 2021
Avaliação não solicitada
The scam was “ whole time I’m thinking…
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled my order . From the consumers perspective I feel business should have been properly conducted . But it wasn’t .
9 de novembro de 2021
Avaliação não solicitada
Resposta da Pure Reign
Business was conducted properly , your order was flagged for fraud. (Which is why we cancelled the order). As you stated you received the funds back to your account.
I’m unsure as to what information you believe we have from you. But there is none. The customer received the funds back to the original payment form.
They stole my money never received my…
They stole my money never received my order and they told me it was nothing they could do smh never again
19 de julho de 2021
Resposta da Pure Reign
This is a blatant lie. Order #1420 states delivered by the post office with the tracking info provided.
Furthermore even if the package was lost in the mail, we are not responsible for those.
These pants are very nice
These pants are very nice, Great material, well cut and sized. Very fashionable.
19 de junho de 2021
The jeans look and fit great
The jeans look and fit great. The guys behind the brand treated me well. I had a problem and they fixed it. Will continue to shop with you guys. 10/10
18 de junho de 2021
Great quality and fit
Great quality and fit. Absolutely satisfied with my purchase
18 de junho de 2021
I love my pair
I love my pair, will continue to buy from them. If y’all need a model let me know. I’ll do it !
17 de junho de 2021
Great customer service!
I purchased some hats and T-shirts from pure reign and the customer service I received was incredible. I am big on customer service so experiencing that was huge For me!!
26 de maio de 2021
Avaliação não solicitada
Great quality clothes and good customer service
I recently purchased from Pure Reign and my experience from beginning to end was great. The owner answered my questions promptly and nicely which I loved. The quality of the clothes is great as well. I plan on making more purchases soon!
26 de maio de 2021
Avaliação não solicitada
Been waiting so long for jeans like 8…
Been waiting so long for jeans like 8 or 9weeks still haven’t got them
26 de maio de 2021
Resposta da Pure Reign
8-9 weeks is simply not the truth. Customer ordered a item which was listed on the website as a pre order. (4-5) weeks. It was shipped on week 6. This 3 star review is based on the failure to read and agreeing to the terms before purchasing.
Resposta da Pure Reign
Yes... it was a pre order, Of course you’re waiting. The turn around time was openly listed for 4-5 weeks for a pair of denim that is in high demand. 🙃 This 2 star review has no impact on quality or how we conduct business here at pure reign.
Haven’t received my order smh
Places my order over 5-6 weeks ago still have no update on my order smh
24 de maio de 2021
How am I suppose to review something I…
How am I suppose to review something I haven’t received I ordered a month ago still hasn’t even shipped out
23 de maio de 2021
I have to wait forever for expensive…
I have to wait forever for expensive jeans that I don’t know if they’re even coming
22 de abril de 2021
Resposta da Pure Reign
If you ordered our stacked denim , it is on our website for Pre-Order. Which is listed in the description and our Instagram page.
Jeans perfect 🔥 keep up the good work…
Jeans perfect 🔥 keep up the good work and the size 42 stack denim. Definitely gonna keep buying
19 de abril de 2021
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