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Puzzler Avaliações 

921
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have bought Puzzler Collection for well over a decade. It has been a regular traveller with us over that time. I can thoroughly recommend it as a travelling companion, reducing the anxiety over delay... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I started doing these puzzles whilst in the 6th form at school, and very many years later I still enjoy receiving my book on a subscription. There's a wide variety of puzzles to complete during the m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I subscribed to The Puzzler for my wife some years ago and she thoroughly enjoys completing most of the puzzles .We have even had our two granddaughters aged 13 and 11 years old helping her to complet... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mainly Puzzler Collection is a magazine that stimulates the brain but sometimes is somewhat tedious, such as double cross. Provides good value for money, but the publisher should be more open about di... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Editora
  2. Editora de livros
  3. Banca de revistas
  4. Empresa de Comunicação Social
  5. Banca de jornais

Escrito pela empresa

Puzzler is the go-to name in puzzles. Customers know us for our comprehensive range of puzzle magazines. We publish over 30 titles in the UK, including Puzzler and Puzzler Collection. Among the most popular puzzles available at newsstand and via cost-effective subscriptions are crosswords, wordsearches, codewords and arrowords.

About Puzzler

Escrito pela empresa

Puzzle market leader
Puzzler's quality publications have kept people across the UK entertained with puzzles since 1972.
Delivered to your door
Find Puzzler's titles in the shops, or have your favourites delivered with a cost-effective subscription.
Mindful puzzle time
Customers tell us puzzling keeps their mind active, and provides screen-free entertainment on the go.

Dedicated customer service

Our team is ready to reply to you

Got a question about a Puzzler subscription? Our team is here to help. Visit help.dcthomson.co.uk to find out how to contact us.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

921 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,7

Todas as avaliações

(921)

908 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Change of address

18 de setembro de 2025
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Resposta da Puzzler

Hello, thank you for your review. To update your address details please email puzzler@dcthomson.co.uk and our customer service team can assist you with this.

Avaliado com 5 de um total de 5 estrelas

It is very easy to subscribe to the…

It is very easy to subscribe to the puzzler magazine. Customer service is excellent. The magazine is dependable with a wide selection of puzzles.

1 de abril de 2026
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Resposta da Puzzler

Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.

Avaliado com 3 de um total de 5 estrelas

I subscribed to Puzzler Collection for…

I subscribed to Puzzler Collection for £10.47 for 3 issues and an offer of a free Puzzler Annual . Upon receiving the first issue I was charged £11.25 . I enquired about the discrepancy and was told I was charged the amount because I didn't tick a specific box , which is nonsense . I cancelled the subscription . They did send out the annual

17 de fevereiro de 2026
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Resposta da Puzzler

We're sorry to hear about the mix-up with the Puzzler Collection promotion, Jeanette! Thank you for reaching out to us to make us aware of this. We're glad you have now received the Puzzler Annual. We're going to reach out to you directly to assist you further.

Avaliado com 2 de um total de 5 estrelas

Smaller type is annoying

I have found the type is smaller and very difficult to read in places. This has occured because the size of the overall book has been reduced. The print is often smudged.
I am enjoying the actual content but it is far more difficult over the past months as I have to check and double check the print. I am resorting to a magnifying glass on occasions.
I am sure I am not the only person making such a comment as friends of mine have agreed with me!

1 de abril de 2026
logotipo da Puzzler

Resposta da Puzzler

Thank you so much for your detailed feedback, Angela. We're sorry to hear that the size of the print in Puzzler Collection is difficult to read! If you receive issues with smudges that are causing you problems trying to complete the puzzles, please don't hesitate to reach out to us at puzzler@dcthomson.co.uk, we will always be happy to help with any damaged issues. We hope you're still enjoying the puzzles, and thank you again for reaching out to share your thoughts with us.

Avaliado com 5 de um total de 5 estrelas

I love both my subscriptions

I love both my subscriptions, one is Suguru and the other Logical Problems. I prefer Suguru now, but I use to prefer Logical before there was a change in the editorial staff. Then there was a change in the way the results were shown. Now sometimes there is a mistake in the problem but because the results are not explained as they used to be the editors do not notice the mistake/s. Otherwise I love Puzzler. Thank you for this chance to make my complaint. Carmen Sant Malta 01.04.2026

1 de abril de 2026
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Resposta da Puzzler

Thank you for your lovely feedback, we’re so pleased to hear you’re enjoying your puzzles.

Avaliado com 5 de um total de 5 estrelas

Service is very prompt and reliable

Service is very prompt and reliable. Good communication - recently there was a delay in sending my subscription magazine and I was informed about it straight away and kept updated. Really good customer service!

1 de fevereiro de 2026
logotipo da Puzzler

Resposta da Puzzler

Thanks for your kind words. We’re delighted that you’re enjoying your subscription.

Avaliado com 5 de um total de 5 estrelas

kKiller sudoku puzzler book…

I love my killer sudoku puzzler book and it’s great that it arrives in the post each month, I live in hope that one day I will win the cash prize

19 de março de 2026
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Resposta da Puzzler

It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.

Avaliado com 5 de um total de 5 estrelas

I buy these puzzlers for my sister

I buy these puzzlers for my sister, which she enjoys tremendously, and they arrive regularly every month

31 de janeiro de 2026
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Resposta da Puzzler

We’re thrilled to hear you’re having a great experience as a subscriber. Thanks for letting us know.

Avaliado com 5 de um total de 5 estrelas

I just love doing word search

I just love doing word search, and as I have a subscription I do not have to worry about finding it in store. It is always delivered on time.

1 de abril de 2026
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Resposta da Puzzler

We’re thrilled to hear you’re having a great experience as a subscriber. Thanks for letting us know.

Avaliado com 5 de um total de 5 estrelas

Bought for granddaughters six and 8

Bought for granddaughters six and 8, they really love doing all the puzzles. Good for concentration and I didn’t realise how clever they are.

27 de março de 2026
logotipo da Puzzler

Resposta da Puzzler

Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.

Avaliado com 5 de um total de 5 estrelas

Enjoying Kakuro very much

Enjoying Kakuro very much, plus the other puzzles included. Each edition arrives in good times, sometimes earlier than expected! Many thanks.

1 de abril de 2026
logotipo da Puzzler

Resposta da Puzzler

Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.

Avaliado com 5 de um total de 5 estrelas

Addicted!

I first had a copy while I was in hospital back in 2018 and have enjoyed it every month since.

1 de abril de 2026
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Resposta da Puzzler

Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

1 de abril de 2026
logotipo da Puzzler

Resposta da Puzzler

Thank you for your kind review. We’re delighted to have you as part of the Puzzler community.

Avaliado com 1 de um total de 5 estrelas

Haven't had a magazine this year.

Haven't had a magazine this year.
Sub runs till July

1 de abril de 2026
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Resposta da Puzzler

We're so sorry to hear that you've not been receiving issues from your subscription, Nick! Thank you for reaching out to us to make us aware of this. A member of our customer experience team will be in touch with you directly to help get this sorted out for you.

Avaliado com 4 de um total de 5 estrelas

Great time filler

Really enjoy all the different puzzles and I do not have to share the book, its all mine.

1 de abril de 2026
logotipo da Puzzler

Resposta da Puzzler

We’re so pleased you’re enjoying your subscription to Puzzler, Mrs. Clark! Thanks for the lovely feedback. Please don't hesitate to reach out to us if there's ever anything we can do to improve your subscriber experience.

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