Great communication and fast shipping. The only downside is I placed my order the day before the Chinese New Year so it took a little longer to receive my order than usual. 10 out of 10, will be purch... Ver mais
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Veja o que dizem as avaliações
I received a beautiful watch today from PY Luxury. Do not hesitate to use PY Luxury. Yes, there is an increased cost but you will be rewarded for their work. They identify the best manufacturing fa... Ver mais
After sales service was terrible. The watch lost its rotor and there was no help just a suggestion to but some screwdrivers and do it myself. The watch in question is a Richard Mille replica.... Ver mais
A empresa respondeu
Vast selection to choose from with detailed descriptions of each watch and multiple photographs. Easy payment which was promptly responded to once it hit their account. After a short delay a photograp... Ver mais
Detalhes da empresa
Escrito pela empresa
Py-Luxury offers premium 1:1 replica watches, custom made solid gold watches with exclusive quality. Experience affordable elegance with unmatched quality and style. Share your feedback on Trustpilot!
Informações de contato
349 Vũ Tông Phan, Khương Đình, 100000, Hanoi, Vietnã
- +84976342394
- pygroupglobal@gmail.com
- pyluxury.com
4,4
Excelente
62 avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Great communication and fast shipping
Great communication and fast shipping. The only downside is I placed my order the day before the Chinese New Year so it took a little longer to receive my order than usual. 10 out of 10, will be purchasing again! I've had my watch for a month now and am extremely satisfied!
2 de março de 2026
Avaliação não solicitada
The purchasing process was excellent
The purchasing process was excellent. Good communication throughout the process. The purchase of the watch took a bit longer than anticipated but this might have been due to availability or making of watch. The International shipping was excellent and had no issues receiving merchandise. Quality of watch looks excellent. Would confidently purchase again.
11 de março de 2026
Impressive Quality and Communication
I received a beautiful watch today from PY Luxury. Do not hesitate to use PY Luxury. Yes, there is an increased cost but you will be rewarded for their work. They identify the best manufacturing facilities for your watch and ensure that the quality of what you receive is nothing but the best. I must say that I am very impressed with what I received. All my messages were answered within a day. I received my package within 7-10 days after ordering.
11 de março de 2026
The watch quality is terrific
The watch quality is terrific. Absolutely beautiful watches. I have made 4 purchases and will make more.
Thank you for great quality, service and pricing.
Looking ahead to my next purchase.
Thank you!!!
7 de março de 2026
Received in Germany
Sehr saubere und schnelle Kommunikation über WhatsApp. Ich habe die Ware innerhalb von 10 Tagen nach der Bezahlung erhalten (UPS). Qualität hervorragend! Werde erneut bestellen!
24 de fevereiro de 2026
I had a good experience
I had a good experience. The quality is great, and the purchasing process was very easy and smooth. I will buy again!
23 de fevereiro de 2026
After sales service was terrible
After sales service was terrible. The watch lost its rotor and there was no help just a suggestion to but some screwdrivers and do it myself.
The watch in question is a Richard Mille replica. There is no such qualified person. Richard Mille uses proprietary screws which non-Mille watchmakers do not carry.
I note I didn't expect immediate attention but did expect some assistance given the watch was in my possession for a month before it broke.
The watch has also completely stopped working. I guess it's a warning to all to remember that ultimately these are fake watches that breach copyright and so one can't expect anything good.
5 de janeiro de 2026
Resposta da Py-Luxury
Dear Stavros,
We’re sorry to hear about the issue and we appreciate your feedback.
As we serve customers worldwide, immediate in-person repair is not always feasible. For mechanical matters such as a loose rotor, the most practical and fastest solution is to have the watch inspected by a qualified local watchmaker. These adjustments are typically straightforward and can be resolved quickly at a local service shop.
However, if local service is not available or cannot resolve the issue, you can send the watch back to us, and we will support you to fix the problem.
Best Regards,
Py-Luxury Support Team
DO NOT BUY A WATCH HERE
They sent me the watch, and it immediately had issues and now is not working at all.
I have attempted to contact them 4 times with no response what so ever.
11 de fevereiro de 2026
Resposta da Py-Luxury
Dear Henry,
We sincerely apologize for your experience and understand how frustrating this must be.
During the Lunar New Year holiday in Vietnam, our support response time has been slower than usual. However, we never ignore customer requests and we take every product issue seriously.
All watches are carefully inspected before shipping. If your watch has any malfunction, we will absolutely resolve it under our service policy. Please contact us again via email or WhatsApp with your order details so we can prioritize your case immediately.
At Py-Luxury, customer trust and after-sales support are our top priorities. We are committed to making this right for you.
Thank you for your patience.
Best regards,
Py-Luxury Support Team
Great transaction as always
Great transaction as always! 3rd order and will be back. Great watch, prompt communication!
8 de fevereiro de 2026
Very satisfied with the quality of the…
Very satisfied with the quality of the watches I purchased will definitely buy more
4 de janeiro de 2026
Heads up people, slow shipping
Heads up people, shipping is taking a few weeks now, and at no fault of PY. My questions about everything were answered every time i asked.
Be patient! I know, it's tough...
The correct watch finally arrived and it is stunning, functions perfectly.
I'll be back for more.
17 de janeiro de 2026
great product
10 de janeiro de 2026
the watches came with no case and were…
the watches came with no case and were much worse quality than i was expecting
10 de janeiro de 2026
Resposta da Py-Luxury
Hi Luke,
Thank you for sharing your feedback. We’re genuinely sorry to hear that the product did not meet your expectations.
Regarding the case: our watches are shipped without the original box unless the customer specifically requests it. This is clearly stated on our product page, and the decision is often made to reduce shipping risks and costs during international delivery.
In terms of quality, the watches we sell are among the highest-grade versions currently available in this segment, using premium materials and movements. However, we also understand that expectations can vary depending on personal standards and prior experiences.
We take all feedback seriously and would be happy to review your case in detail. Please feel free to contact us directly at customerservice@pyluxury.com so we can find a fair solution for you.
Best regards,
Py-Luxury Team
Wonderful experience and the quality is…
Wonderful experience and the quality is amazing!! Thank you
7 de janeiro de 2026
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