This company's customer service is amazing! I ordered a rear arm replacement for my drone back in October of 2025. The part came in earlier than expected, but I did not open it at the time as I had a... Ver mais
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Veja o que dizem as avaliações
Great company! Been ordering fpv parts for years and always get my shipments super fast! Recently I had a package get stuck at a usps facility and Pyro’s awesome customer service got me sorted out and... Ver mais
A empresa respondeu
Once again PD has proven themselves as one of my faves when it comes time to make another purchase. If it's in stock on their website, I know that I won't be getting an unexpected "on backorder" no... Ver mais
A empresa respondeu
I have been enjoying my short journey stint with pyrodrone. They really do respond well. They help where help is needed. I always like when customer service attempts to above and beyond. Not your norm... Ver mais
Detalhes da empresa
Escrito pela empresa
PyroDrone is passionate about bringing you the best in FPV & drones. As the leading family-owned supplier in the industry, we pride ourselves on offering a comprehensive range of high quality products and exceptional service, along with some of the fastest shipping times! Founded by drone enthusiasts, for drone enthusiasts, we have a commitment to quality, innovation, and customer satisfaction.
Informações de contato
9410 De Soto Avenue Unit K, 91311, Chatsworth, Estados Unidos
- (747) 237-7332
- support@pyrodrone.com
- pyrodrone.com
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Bander from Saudi Arabia
First of all, they do not know what I will write here, but in fact, they are wonderful and deserve thanks and praise. They respect the customer and provide their service in a wonderful way. I dealt with them when I was in America, and after returning to Saudi Arabia, they are still at the same level and respect the word. Thank you very much

Resposta da PyroDrone
Pyro has the best products and service…
Pyro has the best products and service people in the FPV community.

Resposta da PyroDrone
Great customer service
Great customer service, quick to respond easy to work with simply the best!

Resposta da PyroDrone
Great company
Great company! Been ordering fpv parts for years and always get my shipments super fast! Recently I had a package get stuck at a usps facility and Pyro’s awesome customer service got me sorted out and a reorder overnighted. I was impressed by the quick response to my email and their offer of several solutions right away that got me back in the air within a day of reaching out! Much appreciated!

Resposta da PyroDrone
These guys sell very old battery packs
These guys sell very old battery packs. You'll get a pack that's been sitting on their shelf for years. They don't care.

Resposta da PyroDrone
To the PyroDrone fam!!
First let me say that after a bit of research we decided to spend close to 7k with PyroDrone and they don't disappoint!!!
We had a problem that got resolved in the most epic of ways. Had problem with a drone out of the box. So we sent it back got it fixed and then it got lost in the mail. Tracking said its still at port in California, That was on the 7th of this month. Needless to say at the end of it all PyroDrone came through and sent me one overnight!!! The shippents all got here a day early and all the equipment we got was shipped with a bunch of love!!! So again thanks Pyrodrone for being a dependable store for us rip & dip Drone freaks!!!
And september 16th is no longer just any-old-day IT'S NOW A NATIONAL DRONE HOLLADAY!!! Everyone go out and fly!!!!
Once again PD has proven themselves as…
Once again PD has proven themselves as one of my faves when it comes time to make another purchase. If it's in stock on their website, I know that I won't be getting an unexpected "on backorder" notice. Super fast shipping from one coast to another, and a super selection have made me a repeat customer. Always a good experience with PD, and I thank you for that.
My business and trust have most certainly been earned.

Resposta da PyroDrone
Worst ever customer service
I have been purhasing drones and drone parts from many drone sellers on the web. Pyrodrone has the worst customer service ever. Rude and completely unprofessional sale rep when dealing with product and sales issues. I never had this type of problems with other sellers.

Resposta da PyroDrone
Problem resolved same day!
Had a problem with an ESC... They sent out replacement the same day! Great experience with customer service.
Customer Service? Rude
If you buy something from Pyrodrone, i sincerely hope you don’t have to deal with their Customer Service. Pyrodrone takes no responsibility for their shipping service, and is not willing to work on a solution. They are not willing to take any part of the loss, customer has to take the full burden and pay 100% for of a non delivered service. Really, i dont understand how one could be in business like this.
The Customer Service manager is just plain rude, and refuses to react to polite e-mails, trying to resolve the issue.

Resposta da PyroDrone
Looks legit but wait till you have a…
Looks legit but wait till you have a defective item. They will make you feel stupid and will pretend no responsibility whatsoever. Absolutely unreliable and irresponsible for their mistakes. Also their ups shipping is a scam? I was charged 20+40$ shipping for a 80$ Fettec fc

Resposta da PyroDrone
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