Q Park Avaliações 162

Q Park Middelheim: intercom wordt niet goed bediend. Tot 3 keer getracht via de betaalautomaat in contact te komen, maar er neemt niemand op. Aan de betaalautomaat eindelijk iemand te pakken gekregen, die erg onbeschoft is. Zeer klantonvriendelijk!

Nul stjerner.
I er verdens dårligste parkerings service!
Håber i bliver lagt ned af klager!

Charged an additional £3 for arriving 18 minutes early despite leaving 1 hour 20 minutes before paid booking ended.
Q Park have confirmed their system does not take into account actual usage, only rigid time slots, and refused any goodwill refund.
This is purely automated and a very inflexible approach with no common sense or customer consideration.
Very disappointed in their service and not a company I want to have an account set up with to pay for my regular parking in Glasgow anymore.

Jeg holder ude ved sygehuset syd Aalborg vi er til stråle behandling i 6 uger ihverdag vi fik en parkering bøde selv om jeg inde melde ankomst på skærmen på sygehuset syd

Don't go expecting to charge your EV (Leeds, Sovereign Square). We all know that Q-Park is expensive, but I accept this and agree to pay what they charge. I have a relatively new EV and this was the first time I needed to charge it away from home. I arrived at the carpark at 9.30am, plugged my car in to one of the Blink charges, and left to go about my business. (I was staying overnight at a local hotel). At one point during the day I checked the Blink App and noticed the kWh was low (1.4kWh) but couldn't get back to the carpark due to commitments. When arriving back at the car park at around 5.30pm, 12.03kWh had been delivered, increasing my battery from 22% to 40%. Not enough for my needs. I unplugged and plugged into a different charger, which also showed about 1.5kWh. I then phoned Blink who said that although they supply the chargers, Q-Park manage them and set the (expensive) rate. I was told that many of the chargers in that Q-Park carpark weren't working and was advised to find a charger in a different location. I tried this but the chargers I found were in carparks owned by hotels that one couldn't access, were busy, or weren't working. Or in other Q-Park carparks - which I wasn't going to try. I eventually went back, thought I'd try again and plugged in to a third charger. Luckily, this one worked - it charged at around 7kWh. I was advised that Q-Park would charge even once the charging was complete, if the car remained plugged in. So, at around midnight, when the charge was complete, I went and unplugged the car. The whole event was fairly stressful. Do better, Q-Park.

Virkelig dårlig og arrogant behandling. Jeg indsendte en klage over min parkeringsafgift. Der var gratis parkering på stedet, men de havde netop indført krav om, at man selv skulle registrere sig via EasyPark, selvom parkeringen stadig var gratis.

Jeg kunne dokumentere, at jeg holdt der i 4 timer, men det var åbenbart ikke nok. Der var ingen kundeservice, ingen forståelse og ingen reel vilje til at se på sagen. Det føltes meget respektløst. Derudover kom deres svar først 8 måneder senere, hvilket også er helt urimeligt.

Det mest provokerende er, at de skriver, at sagen er afsluttet, og at yderligere henvendelser ikke vil blive besvaret. Det fremstår ekstremt uprofessionelt og arrogant. Man føler sig ikke hørt, og man kan ikke forvente fair behandling eller ordentlig dialog.

To say I am devastated is an understatement. I collected a brand new vehicle from Land Rover in Manchester, UK on Monday and drove overnight to our Spanish residence, arriving in Barcelona on Tuesday at approximately 3pm. I am familiar with the city and aware that certain areas can be targeted for theft, however I never expected what happened next.

After a long drive, we went directly to CBNA gym to quickly work out. Regrettably, we made the decision to leave our luggage from the journey in the car. We were away from the vehicle for approximately one hour and twenty minutes. Upon returning, the vehicle had been broken into and completely cleared out. All four suitcases, all electronics, and every personal item had been taken. It was a professional and calculated theft whoever carried this out clearly knew exactly what they were doing.

What is particularly concerning is the lack of meaningful response from the parking attendant on duty. He stated that he heard the car alarm sounding and went over but “didn’t see anything”, which I find extremely difficult to believe given the volume and duration of a vehicle alarm in an enclosed parking structure. He called the police and handed me an email contact card, but beyond that showed very little interest or willingness to assist. After the police report was completed, he barely allowed me time within the car park and seemed largely disengaged from the seriousness of the situation affecting one of his paying customers.

I appreciate the need to remain factual, however the overall lack of concern and assistance raises serious questions about the level of security and accountability within this facility. As a customer using what is marketed as a secure car park, I would have expected a far more proactive response and support in a situation of this nature.

This email is not only to formally report the incident, but also to make it very clear:

Do not assume this is a secure place to park.
Whether you are a resident or visiting from overseas, vehicles left here particularly with luggage — are clearly vulnerable. From speaking locally and observing feedback, incidents such as this appear to occur far more frequently than one would expect in a supposedly monitored car park.

I fully accept that, ultimately, we made the decision to leave our belongings in the vehicle and that lesson has now been learned the hard way. Everything taken was material and can be replaced. However, the experience itself is not something I would wish on anyone.

If this message helps even one person avoid that same feeling and loss, then it serves its purpose.

The app doesn’t work-404-error. Basics.

I got there a few minutes early and was auto charged £11. Looking ahead a week and booking the same amount of extra time would have cost around £7. So I was robbed because they have my credit card data.

A wholly unneccessrily painful way of treating customers.

j'avais cru comprendre qu'avec l'application Pay By Phone les portes vous étaient grandes ouvertes dans les parkings de la société Q Park hélas grosse désillusion ce jour j'ai essayé de garer mon véhicule dans un des parkings de CHALON SUR SAONE, bien que mon immatriculation soit bien reconnue la barrière ne s'est jamais ouverte. Tant pis j'ai été me garer ailleurs.

Pre-booked Oxford Street 08:00–14:00. I entered at 07:44 (16 minutes early) and exited at 10:20 (3+ hours before the end of my booking).

Despite leaving early, I was charged an additional £11 because I entered slightly before the booked start time.
What makes it worse: the email wording suggested I “stayed longer”, which is simply untrue — I arrived earlier.

When I contacted support, Jamie replied in a rude, dismissive way (“charge is correct, no refund”) and didn’t provide a proper tariff breakdown or calculation. It honestly feels like they don’t value repeat customers.
If you use Q-Park, be extremely careful: entering a few minutes early can cost you a lot, and support won’t help.

Jeg oplever mafialignende metoder i q park Kennedy arkaden i Aalborg.
Jeg modtager en afgift efter jeg har betalt de 60 kr for de to timer jeg har parkeret - jeg møder vagten der har udskrevet bøde. Han tjekker at jeg har tastet et bogstav forkert, men kan på min bil se at jeg har betalt for det parkerede køretøj. Han ringer og får tjekket at det er Mig og mit kredit kort der har betalt for netop det parkerer køretøj. Han henviser til at han ikke har mandat til at annullere den åbenlyse fejl, men at jeg skal klage på skift. Han giver mig sit vagtnummer og q park kan hermed få verificeret at der ikke er betalt for noget køretøj med det fejltastede nummer….
Jeg har fået afslag og skal betale de 940kr oveni de 60 kr jeg havde betalt…. Der meddeles at jeg vil blive sagsøgt og ende i retten hvis jeg ikke bare indebetaler.
Det er åbenlyst tyveri - skal man betale 1000kr for leje at et stykke beton dæk når man endda har talt med vagten og han siger at han kan se en fejl - hvordan kan det komme så vidt!

Driver informed us we were going to the correct car park on return. Would not take us back to the airport. Very unhelpful. Avoid

Q park er kun interesseret i at skrabe penge ind, de er iskolde og tager ikke gensyn til mennesker, under nogen som helst om stændigheder.
UNDLAD AT PARKERE PÅ DERES P PLADSER

Gereserveerd, slagboom ging niet open. Ook niet met de QR code. Dan maar ticket genomen. Nu dubbel moeten betalen. Melding van gemaakt. Wacht al een week op antwoord. Niks!

Want een slecht bedrijf!

Geen invalide P plaats te zien
in de buurt vd in/uitgang.Oranjerie Roermond, mag je tot 4 hoog en dan zien om terug te lopen zig zag met je partner in een rolstoel .Want ook de lift is buiten werking ,Zoek het maar uit, als gehandicapte
Wat een blamage

Voor ons 3-daags tripje naar Londen op Q-park Brussel-Zuid geparkeerd. Dan maar wat duurder, dan staat hij in ieder geval wel veilig, dachten we. Dus niet. Bij terugkomst bleken er 2 ruitjes te zijn ingeslagen en was er ingebroken. Q-park gaf niet thuis. Terplekke niemand aanwezig en telefonisch de nonchalante opmerking dat parkeren op eigen risico is. Zeker in België nauwelijks toezicht aanwezig. Voor €130,00 mogen we toch wel wat meer verwachten?!

I parked at Q-Park St Stephen’s Green (26/12/2025, 17:04–21:20) and expected the after-5 PM evening rate advertised for this location. I entered after the qualifying time and used the Q-Park Go app with automatic payment enabled, following everything the system offered.
However:
The app never showed any tariff options or the evening rate.
There was no way for me to select or confirm the promotional rate.
Despite entering after the qualifying time, I was charged the standard hourly rate.
Customer service confirmed the evening rate cannot be applied through the app, but this was not communicated in-app at any time.
This is extremely disappointing — users expect the app to improve the experience, but instead it removes transparency and choice, resulting in higher charges with no warning. Q-Park should clearly disclose promotional restrictions in the app and allow transparent tariff selection.

I pre booked for the cark park in Chinatown. The website tells you spaces are running out and to book promptly. This suggests your booking a space. When we arrived NO spaces at all. NONE. When I complained was just told I only was paying for a smoother entry. In Fact everyone who entered the car Park entered in exactly the same and when I asked them they had not paid in advance, so that was a lie. I paid for a space I didn't get when I could have Just turned up and not got a space and not Paid. AVOID this company, they do not care.

Fik en P-bøde 2. juledag, mens jeg var hos vagtlægen på Sygehuset i 30 min. Havde desværre glemt at stille min P skive, øv min fejl..
MEN utroligt at Q Park har sine P vagter på arbejde 2. juledag, også endda ved et sygehus. Glædelig jul