Quality Compliance Systems Limited Avaliações 1.713

QCS has professional staff. Trainer demonstrated well what should be done. He was very confident and allowed the trainee to ask questions and learn more from practice.

The person I talked to was kind, patient and considerate. She helped me resolve my issue and didn't make me feel stupid for needing the help.

Received a great overview session with Christopher Beavis from QCS

Hi Team

Yes Abi was great and really helped me gain and reset my password, I was worried with the day turnaround however Abi was very customer focussed and had me up and running with system in 5 mins, thank you

Clarity , great customer service, quick response

Great Customer service

My query was dealt with quick and efficiently

Prompt response and answered the question asked.

My experience wasn't a bad one, but I believe the turn around time for resolution of issues can be better instead of 24hrs resolution, it should be in minutes, because that's what bring every customer coming back. Quick TAT.

Terrible standard in terms of the quality of audit templates, policy templates, etc.
We contacted QCS to cancel our subscription and the cancellation was accepted. A month afterwards, they began demanding we pay them for the full length of the initial subscription despite the low standards.
No other subscription platform charges you when their services no longer meet your needs, e.g. Spotify, Netflix, Gym Memberships, etc.
Disgusting behaviour from QCS. I will be strongly advising providers to stay away from this company!

Any queries are always dealt with quickly and efficiently.

I had a problem opening some of the documents but after sending an email received an immediate response which solved my problem, thank you!

Abi a Customer Support Specialist at QCS was brilliant - sent query in morning and had response before the end of the day! Easily and clearly explained and helped me sort my issue! Thank you for such a swift and helpful response!

Christopher Beavis knew exactly what my problem was and he sorted it immediately for me. He guided me through the process of getting me back on line with patience (as he would need with me!!)

The agent was knowledgeable, but was unable to solve the problem whilst I was n the phone. She did however go away and resolve my issue within 24 hours which is to be commended.

Excellent service. Thanks Chloe.

We have had an excellent experience with QCS. The service is outstanding, and the support we received from Rebecca was exceptional. She took us through everything we needed to know about the QCS system step by step and made the whole process incredibly easy.

The policies are fully personalised to your company’s needs, and once set up, there is very little for you to do – simply download and use them. The system is wonderful for carers, as policies are easy to access and can be read on the go. QCS also supports with documentation required for the CQC, including easy-read policies, which has been a huge help.

Rebecca had our platform fully up and running within just a couple of hours, with all policies completed and ready for carers to access. The level of work she achieved in such a short time was truly impressive. There is honestly nothing negative to say about QCS.

They are far better than Croner, which we used previously. I sincerely wish we had known about QCS when we first opened. I would highly recommend QCS to any care provider looking for an efficient, supportive, and professional compliance system.

Simple and straightforward. Wait time on hold for customer service was a bit long but once connected, very helpful and efficient service.

We’ve been with QCS Compliance Systems for a number of years, and the support we receive continues to be excellent.

Christopher B has been consistently helpful, approachable, and extremely responsive. Queries are dealt with quickly, guidance is clear and practical.
Reliable support and sound advice make a real difference in compliance, and that’s exactly what you get from Christopher and the wider QCS team.

Catherine replied promptly and clear in her instructions. Thank you.