The quality of their software is good and detailed. It can be exeptionally good and useful if the user understands how and where to find information on their dashboard. My time is mostly wasted by sea... Ver mais
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Veja o que dizem as avaliações
Abi was really helpful, I was having trouble finding a policy and advised her that I needed it for a meeting this afternoon. Within 30 minutes I'd received feedback and was able to find what I was loo... Ver mais
I have always found the staff at QCS very responsive, helpful and knowledgeable about the system and any requests or queries i have are answered very promptly ensuring i have as little downtime a... Ver mais
As an employee who is getting to learn the system as a power user I find QCS staff are always on hand and happy to help. Nothing is too much, no matter how big or small the issue they are always supp... Ver mais
Detalhes da empresa
Sobre Quality Compliance Systems Limited
Escrito pela empresa
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Informações de contato
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, Reino Unido
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4,7
Excelente
2 mil avaliações
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service!
Received a response the next working day and with all the information I required to solve my query! Thankyou again Christopher, great help!
29 de abril de 2025
Policy and Procedures
QCS is one of the best systems I have used in relation to policies and procedures, customer service is responsive when support is require. Highly recommend.
15 de abril de 2025
THE BEST HELP AND QUICK
14 de abril de 2025
A brilliant service
A brilliant service, I would recommend QCS to any care home setting. The support they provide is efficient and helpful.
9 de abril de 2025
The help team reached out to me after a…
The help team reached out to me after a few days to establish if the error I was experiencing was fixed. I highly appreciated this as it meant I didn't have to set time aside to chase them. After a short time they had fixed it completely which was great.
3 de abril de 2025
Great Company, Great Information and Great Service!
Welcoming introduction and open conversation to allow feedback. This company and the staff are providing valuable service to allow staff and care agencies access to useful reading material. There is quite a few features which at times seem challenging to navigate for example the reading lists for staff.
12 de fevereiro de 2025
Your support and professionalism
21 de março de 2025
Named contact?
Make themselves known when it comes to taking payment but for rest of year I would like account manager etc to touch base instead of having to get in touch with customer service.
11 de março de 2025
EASY to read policy .User-friendly…
EASY to read policy .User-friendly interface. Support team is very responsive .
19 de março de 2025
I was struggling trying to get our logo…
I was struggling trying to get our logo onto the documents today so I sent a message through the help page. I got a message back within a few moments,I explained the issue and it got resolved and logo got put on with qcs help.It is a fantastic platform to use and help is always at hand very efficiently.
13 de março de 2025
Excellent staff member
Excellent staff member guided me through everything I needed.
12 de março de 2025
QCS feedback
After listening to recorded messages the call was answered fairly quickly. The call handler was polite, calm and friendly. Answered my query swiftly too.
10 de março de 2025
very helpful and gave…
yes Sheeba was very helpful and gave lots of support and tips to get around the portal.
7 de março de 2025
Chris was brilliant
Chris was brilliant!
He answered all my queries which enabled me to use parts of the system I had previously struggled with.
6 de março de 2025
Very difficult to get through to you…
Very difficult to get through to you when we have an urgent query. The telephone is never answered.
Thankfully, the email response was the information i needed.
24 de fevereiro de 2025
I sent a request online to have…
I sent a request online to have additional homes added to my group. This was sorted efficiently
3 de março de 2025
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