Quality Brands Outlet Avaliações 1.026

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent choice of clothes; actually too much as it takes ages to go through it all, but the filters help to narrow it all down. I ordered about 5 items, some of which I kept, some I had to send b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Moda Infantil
  3. Fornecedor de Roupas
  4. Loja de Vestidos
  5. Loja de moda masculina
  6. Loja de moda feminina

Escrito pela empresa

Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Brands appear genuine

Easy to negotiate website. The brand I purchased does appear to be genuine, items I have seen previously in the stores. Delivery is timely and items well packaged. Sale prices seem fair.

28 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

Deliberate mislabelling

Ordered pair of size 10 jeansSent pair of size 12 jeans with size blanked out. Tried emailing just bounced back as undeliverable. Tried Facebook messenger had reply saying was 10 with waist size 27 inches. Asked me to measure, this I did was 29inches ie size 12. Replied to this fact and have had no subsequent reply. Have waited 3 days before giving this review.

4 de abril de 2025
Avaliação não solicitada
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Dear Sian,

We're sorry to read your review. We're unsure why you or us had issues receiving your messages. Our email is operational 24/7 and the team here work Monday to Friday and normally respond within 24 hours (more often quicker).

We did receive a batch of M&S jeans which the factory had mislabelled. We therefore re-sized the garments against the M&S size templates which we know very well. However, as this was a manual measuring process, and we are human, we can make mistakes.

We do apologise if you did not get a reply, this will not have been on purpose but only through systems issues on one side or the other. We don't actually monitor our Facebook Messenger which has now been added to our list of contacts to monitor thanks to your message.

Best wishes

Will
Customer Service Team
Quality Brands Outlet

Avaliado com 1 de um total de 5 estrelas

Would not buy from again as ignored the email and call regarding a defective dress

Bought a dress for my daughter for work which looks like a second. It had pulls on the body and the piping has a defect. I emailed the email given, no response. I rang and left a message with all the details and no contact. All she wanted was an exchange for the same one without the issues.

20 de março de 2025
Avaliação não solicitada
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Dear Customer,

I'm really sorry to read your review. It's very unlike us to repsond to a message. However with no further information supplied with your review we cannot investigate this further. All I can say is that we are sorry about the experience your had with us. We take all feedback on board.

Best wishes

Customer Service
Quality Brands Outlet

Avaliado com 5 de um total de 5 estrelas

Wrong size

I ordered a size 8 (the tags said size 8) but the jeans that arrived were huge with a waist of 30 inches. However once I contacted the customer services they were quick to send out a returns bag and another pair. It was all very efficient and timely.

24 de fevereiro de 2025
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Thank you for leaving feedback. Even better when it's 5*

Have a lovely day

best wishes

Customer Service
Quality Brands Outlet

Avaliado com 5 de um total de 5 estrelas

Tried all the stores and all out of…

Tried all the stores and all out of stock of the items i wanted and there the items were on the quality brands outlet. One click and all ordered and delivery was speedy. Items where cheaper than in the original store, delivery excellent and one happy customer thank you.

24 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

First class service

First class service, dress arrived within three days of ordering

28 de janeiro de 2025
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Thank you for leaving feedback. Even better when it's 5*

Have a lovely day

best wishes

Customer Service
Quality Brands Outlet

Avaliado com 1 de um total de 5 estrelas

Carhartt or 'Carhartt'?

I purchased a Carhartt WIP jacket reassured that I was purchasing a genuine item at a great price considering how expensive Carhartt items are usually. Upon receiving the item I was initially sceptical about the quality, but again believed I was purchasing from a reputable organisation. I didn't wear the jacket much at first, however it is now clear to me from the quality of the garment, and from seeing other genuine jackets of the same style that this is not a genuine Carhartt product. I have contacted Quality Brands but they have not responded to my emails.

14 de junho de 2024
Avaliação não solicitada
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Dear George,

We're sorry to read your review. We're struggling to find any communication from you prior to this review. It's very unlike us to not respond to communication when received and always want to deal with issues quickly and efficiently.

As for the Carhartt product you received, we have no doubts that it is genuine Carhartt, we work hard to protect our brand and reputation and do not want to get associated with counterfeit or bad quality items. Without knowing more detail it's hard to respond in-depth but please be reassured that we do take all feedback on board and try our best to deal with issues.

Best wishes

Customer Service
Quality Brands Outlet

Avaliado com 5 de um total de 5 estrelas

Really happy thank you.

Really happy thank you.

30 de dezembro de 2024
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Thank you for leaving a review. We're glad you're happy with your purchase.

Best wishes

Customer Service
QBO Team

Avaliado com 5 de um total de 5 estrelas

Great coat!

I recieved a beautiful coat at a fraction of the original price. Delivery was prompt & I would use this company again.

25 de novembro de 2024
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Thank you for taking the time to leave a review.

Best wishes

QBO Customer Service Team

Avaliado com 5 de um total de 5 estrelas

I’m really pleased with my purchase of…

I’m really pleased with my purchase of a White Stuff Maxi skirt. Great quality (as you would expect from this brand) and great bargain price.

25 de novembro de 2024
logotipo da Quality Brands Outlet

Resposta da Quality Brands Outlet

Thank you for leaving a review. We're glad you're happy with your purchase.

Best wishes

Customer Service
QBO Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais