Quality Diamonds Avaliações 

2.385
O TrustScore é 5 de um total de 5

5,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We purchased an engagement ring and two wedding bands via Daniel and Paul in the Hatton Garden Showroom. Would never go elsewhere - incredible service, in-depth knowledge and NO HARD selling. They t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought 3 stones from Paul at Quality Diamonds in June and I need 3 more. After contacting Paul again he once more supplied me with 3 excellent stones. I am extremely pleased with the service provide... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience initially ordering an engagement ring followed by wedding bands. Daniel was great to work with, incredibly friendly and helpful and the product was top class and a good... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Daniel was a great help with both the engagement ring and the wedding rings, couldn't have asked for a smoother experience. They were exactly what I was hoping for, couldn't recommend them enough.

A empresa respondeu

Detalhes da empresa

  1. Negociante de Diamantes
  2. Joalheiro
  3. Designer de jóias
  4. Joalheria
  5. Serviços para casamento

Escrito pela empresa

Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, and we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(2.385)

68 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

An easy 5-star review to give

We purchased an engagement ring and two wedding bands via Daniel and Paul in the Hatton Garden Showroom. Would never go elsewhere - incredible service, in-depth knowledge and NO HARD selling.
They take the time to educate you on the options available and are happy to work to your budget (rather than trying to get you to blow your budget). We give them 10/10 and 5 stars all the way. Ash & Laura (August 2026)

6 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb service yet again.

I bought 3 stones from Paul at Quality Diamonds in June and I need 3 more. After contacting Paul again he once more supplied me with 3 excellent stones. I am extremely pleased with the service provided by Quality Diamonds and look forward to using them as my stone supplier for years to come.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your wonderful review, Bob! We’re thrilled to hear that you had another superb experience with Paul, and that you’re pleased with the service and the stones you received. We look forward to continuing to serve as your trusted stone supplier for years to come!

Avaliado com 5 de um total de 5 estrelas

Couldn't recommend them enough

Daniel was a great help with both the engagement ring and the wedding rings, couldn't have asked for a smoother experience. They were exactly what I was hoping for, couldn't recommend them enough.

18 de julho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your lovely review, Billy! We’re delighted to hear that Daniel provided a great experience and that the engagement and wedding rings were exactly what you hoped for. Thank you for your recommendation!

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience initially…

We had a fantastic experience initially ordering an engagement ring followed by wedding bands. Daniel was great to work with, incredibly friendly and helpful and the product was top class and a good price
Thank you!

10 de agosto de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your lovely review, Alex! We’re thrilled to hear that you had a fantastic experience with both your engagement ring and wedding bands. Your kind words mean the world to us and we truly appreciate your trust and support!

Avaliado com 5 de um total de 5 estrelas

professional

Paul was professional. I am gonna get my engagement ring from quality diamond.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you so much for your kind words! We’re happy to hear that you had a great experience with Paul and that he was able to assist you. We’d love to welcome you back when you’re ready to take the next step : )

Avaliado com 5 de um total de 5 estrelas

Chris

The service was brilliant and Paul was very insightful and was really helpful through the ordering process

14 de julho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you so much for your rewview, Chris! We’re delighted to hear that you found the service brilliant and that Paul was insightful and helpful throughout the ordering process. Your kind words mean a lot to us and we appreciate your trust!

Avaliado com 5 de um total de 5 estrelas

Amazing service

The whole process with Quality Diamonds was fantastic. With little to no knowledge Daniel’s expertise advised me to get the most perfect engagement ring. Amazing service throughout and would highly recommend to anyone!

1 de julho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you so much for your wonderful review, Steven! We’re thrilled to hear that you had an amazing experience with us and that Daniel’s expertise guided you to the perfect engagement ring. Your recommendation means the world to us and we truly appreciate your trust!

Avaliado com 5 de um total de 5 estrelas

Very easy to navigate website

Very easy to navigate website, easy purchasing process, Paul reached out after purchase to ensure a smooth delivery on a day of my choosing. Very pleased with the service provided and the diamond was as advertised, fantastic all round will definitely come back for any future purchases

23 de julho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your kind review, David! We’re delighted to hear that you found our website easy to navigate and the purchasing process seamless. We’re thrilled that you’re happy with your diamond and the service provided. Your trust means the world to us, and we look forward to serving you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent service from initial contact…

Excellent service from initial contact through to collection . Polite , helpful and flexible. Great communication and the ring was top quality and absolutely beautiful.

23 de julho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you so much for your review, Ross! We’re thrilled to hear that you had such a positive experience from start to finish, and that you’re happy with your beautiful ring.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! Paul was brilliant from start to finish when ordering an engagement ring, so good we even went back for our wedding bands. Would highly recommend.

20 de junho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you so much for your lovely review! We’re thrilled to hear that Paul provided excellent service from start to finish and that you trusted us again for your wedding bands. Your recommendation means the world to us!

Avaliado com 5 de um total de 5 estrelas

An Absolute 5-Star Experience from…

An Absolute 5-Star Experience from Start to Finish
We found Quality Diamonds purely through an online search for loose stones, and it was incredibly refreshing to see transparent pricing upfront without the usual "call us for prices “ hassle
We approached them to create two custom wedding bands inspired by a design we fell in love with at Graff. The value comparison was staggering the price difference was over £100k for just one of the rings! Quality Diamonds delivered the exact same high-calibe quality, using GIA-certified, Excellent cut, E-colour diamonds.
To ensure everything was perfect, Paul recommended creating 3D prints of the rings so we could test the size and feel beforehand. These arrived in about two weeks. Once the final rings were ready, arranging a collection appointment at their London location was seamless, and the finished rings were absolutely amazing.

We were so impressed that we decided to explore lab-grown diamonds for our other wedding jewelry. Paul listened precisely to our requirements and sourced certified lab-grown stones for custom cufflinks, shirt studs, and earrings. Their efficiency is unmatched, we had approached our local jewellers for quotes and ideas , but by the time they even responded to our initial enquiry , Quality Diamonds already had most of our pieces in production.
On top of all this, I trusted them to set a rare pink diamond I had purchased into a trilogy engagement ring. This delicate process was handled with total professionalism, and I received thorough updates at every single stage
I cannot recommend Paul and the team at Quality Diamonds highly enough. Their transparency, craftsmanship, communication, and exceptional value are second to none

30 de junho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you so much for your exceptional review, Chris! We’re truly humbled and grateful for your kind words. It’s wonderful to hear that our transparent pricing, craftsmanship and communication made such a positive impact on your experience.

We’re thrilled that every step met your expectations. Your trust means everything to us and we’re honoured to have been part of your special journey. Thank you so much for your wonderful words and recommendation!

Avaliado com 5 de um total de 5 estrelas

A 'flawless' diamond service

I made an appointment to discuss and view diamonds at their London office rather than make my choice on-line and the experience was just what I wanted. From my initial phone call to the delivery of my diamond, the service Quality Diamonds gave me was first class.

15 de junho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your wonderful review! We’re delighted to hear that our service met your expectations perfectly. It’s truly rewarding to know that your experience from the initial consultation to the delivery of your diamond was first class.

Avaliado com 5 de um total de 5 estrelas

Ordered a blue diamond

Ordered a blue diamond and had it set for a pendant in less than a week. Great quality and delivered by Special Delivery to my home address.

18 de junho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your lovely review, George! We’re so pleased you received your order swiftly

Avaliado com 5 de um total de 5 estrelas

I had the best experience

I had the best experience. I ordered a loose diamond for my engagement and was in communication with staff during the whole process. The staff are very kind and helpful and the process was very quick from when I ordered and when I received my package. The packaging was also very nice and organised and the diamond itself was immaculate! Thank you for this experience.

17 de junho de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

That’s wonderful to hear, thank you for trusting us with your special purchase and for your lovely review!

Avaliado com 5 de um total de 5 estrelas

Happy customer

That was my first experience with Quality Diamonds and I did thorough research before making a decision where to buy. I finally opted to this service and I am happy I did. Their website have wide range of diamonds so you can choose whatever you like and get that installed into your jewellery, this customisation is great. Also, all diamonds have very good description/certificates so you understand what you buy.

All services provided by the whole team of Quality Diamonds were excellent, communication was great, I was provided with all details about my order, I was kept posted about progress, I got my order delivered even much faster than it was expected, and of course my wife likes her new diamond necklace - so do I!

Thank you for your work, I recommend you to my friends!

11 de maio de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your wonderful review, Yury! We’re so glad your first experience with us was a positive one and that you found our wide range of diamonds and customisation options helpful. It’s lovely to hear that everything went smoothly and that your wife loves her new necklace. We truly appreciate your trust and your recommendation to friends.

Avaliado com 5 de um total de 5 estrelas

Great experience with Daniel

Great experience with Daniel. We went back to purchase our wedding bands and he was so patient with us

27 de abril de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your review, Lawrence! We’re delighted to hear Daniel provided such a great experience.

Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful…

We had the pleasure to have a consultation with Lauren at the Birmingham branch and we couldn't have asked for a better experience. Lauren was charming, friendly and exceptionally knowledgable and incredibly helpful. We felt under no pressure and after our visit Lauren took time to send me some recommendations. The whole process has been wonderful and we couldn't ask for better service. Thank you!!

25 de abril de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

We’re absolutely delighted to hear about your wonderful experience with Lauren at our Birmingham branch. We're so glad to hear that her expertise and attentive service made the process smooth and enjoyable. Thank you for trusting us with such an important purchase!

Avaliado com 5 de um total de 5 estrelas

Fantastic experience.

After researching engagement ring styles and companies in Hatton Garden, I chose Quality diamonds.
And I haven’t been disappointed. The experience has been exceptional from start to finish.
Daniel’s experience was obvious. He was knowledgeable and very professional.
Daniel guided us through selection and was respectful of our budget. There was no hard sell which I appreciated.
It was only 13 days from our appointment to receiving the ring. Each stage of production, from Paul Sitton, Sales Director, Daniel Ferragamo, sales advisor and Amber Rees Wyatt production coordinator, was speedy and problem free.
I now own a beautiful emerald cut diamond ring, which was a very good price that I can’t stop looking at.
Thank you so much to all of you at Quality Diamonds for a fabulous experience.
I can’t praise Quality Diamonds enough.

26 de abril de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you so much for your fantastic review Frances and for choosing Quality Diamonds after your research, it means a lot to us!

We’re delighted to hear your experience was exceptional from start to finish. It’s wonderful to know the whole process ran smoothly and that you’re pleased with your beautiful ring.

Thank you again for your trust and recommendation, we hope you enjoy your ring for many happy years to come.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service
Lauren is so knowledgeable and helpful person

19 de abril de 2026
Avaliação não solicitada
logotipo da Quality Diamonds

Resposta da Quality Diamonds

Thank you for your review! We’re so pleased to hear you received excellent service and found Lauren to be knowledgeable and helpful throughout your experience.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais