Quicklens Australia Avaliações 

321
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This is an overseas company either an Australian domain. They don’t have a provider number in Australia so I can’t claim it through my private health. This will end up costing a lot more than buyi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I've been using Quicklens for years. Although they ship from overseas to Australia, it usually takes less than 2 weeks. They responded to my email quickly when I had a question regarding my order. I h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using Quicklens for my contact lenses supplies for over a decade, it has never disappointed me. I'd totally recommend it. Beware, shipping and delivery take some time, so don't leave it to t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Lentes de Contato
  2. também em
  3. Centro de Saúde e Beleza

Escrito pela empresa

QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

321 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as avaliações

(321)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This is an overseas company either an…

This is an overseas company either an Australian domain. They don’t have a provider number in Australia so I can’t claim it through my private health.

This will end up costing a lot more than buying from a local company.

13 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great!

The item arrived undamaged.
Thank you very much for your quick response to my inquiry email.

3 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.

Avaliado com 5 de um total de 5 estrelas

Contact lenses

Easy to order, quick delivery

20 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.

Avaliado com 4 de um total de 5 estrelas

The pricing and product is always ok, however a BIG fail on the delivery

The pricing and product is always ok. However this time, you deciced to use a private delivery firm, and not Aust Post, which has always been used in the past. I now have to run around and organise to pick up the product, which will be a 56km retunr trip. next time, use Aust Post when delivering to Australia

14 de agosto de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We sincerely apologize that Skynet' service did not meet your expectations.

Please be advised that we can arrange delivery via AUPOST if you contact us immediately after placing your order, . We hope this will help and look forward to serving you again in the near future.

Avaliado com 5 de um total de 5 estrelas

Always a pleasure to purchase from

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and developing their online services. The care they put into their products and packaging has always been done with passion for what they do. Thank you Team for being amazing always!

16 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.

Avaliado com 2 de um total de 5 estrelas

Delay and lack of clear communication

I've been a loyal Quicklens customer for over 5 years and have generally had a good experience ordering my contact lenses. However, my most recent order (which was for my husband) was quite disappointing. The lenses didn’t arrive for weeks, and after contacting the support team, I was told it could take at least another month.

To their credit, they did refund me, which I appreciated - and that's why I’m giving 2 stars instead of 1. Still, the delay and lack of clear communication were frustrating, and it’s made me reconsider relying on them in the future.

10 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We sincerely apologize that our service did not meet your expectations.

Unfortunately, our distribution centre has recently faced an inconsistent supply of your order item from one of our suppliers. As a result, they’ve had to switch suppliers for many orders, which has caused some additional delays. They’re working hard to ensure there are no further delays with the new supplier.

Thank you for letting us know that you recieved refund already.

Once again, we deeply apologize for the inconvenience this has caused.

Avaliado com 3 de um total de 5 estrelas

Delivery issues

I would have given a higher rating but had lots of delivery issues with my last order.
However these issues were quickly resolved by your customer service staff to my satisfaction - thank you.

6 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We sincerely apologize for the inconvenience caused by the shipping process for your recent order.
As mentioned in our previous email, we will use your preferred shipping provider for future orders.
We appreciate your understanding and look forward to serving you again.

Avaliado com 3 de um total de 5 estrelas

Purchase may involve international transaction fees

It's very misrepresentative to be presented with what ostensibly appears to be an Australian website, with Australian currency pricing, and no indication of a purchase involving an international transaction, but to be charged an international transaction fee.

3 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We sincerely apologize that our service did not meet your expectations.
Our head office is in Singapore, but you shouldn't receive any foreign
exchange charges if you order from our website.
If you are charged an international transaction fee again, please contact us immediately by email. We will take care of it promptly.

Avaliado com 1 de um total de 5 estrelas

Shipping

Shipping is too slow.

4 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We confirmed that your order was dispatched the next day you placed your order. While our website states a delivery timeframe of 7–10 business days, your order was actually delivered within 6 business days. We believe your order was delivered within the expected timeframe. Thank you for your understanding, and we look forward to your next order.

Avaliado com 2 de um total de 5 estrelas

I usually love them, but this time…

I love QuickLense for its fast and reliable service. I usually purchase a more expensive brand, but a similar one was on sale and I thought I’d give them a go.
I always buy in bulk.
Every second lense I opened was damaged and falling apart. I wasted so many pairs by trying to find ones I could use.

This is unacceptable as I am a loyal returning customer. I feel as though I’ve wasted so much money each time I open a damaged lense.

Unsure whether I will purchase from here again. It’s a real shame.

2 de junho de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We sincerely apologize that our service did not meet your expectations.
All contact lenses are made under very strict guidelines however,
sometimes in the manufacturing process defective lenses can occur
although this is rare.

We have sent you an email regarding this matter. If you could kindly reply with the details, we will be able to proceed with a return or exchange.
We would appreciate it if you could check the email at your convenience.
We look forward to hearing from you soon.

Avaliado com 5 de um total de 5 estrelas

Excellent purchase

Excellent service, easy to order and quick delivery. I have been a customer for a long time and extremely happy with every purchase experience

23 de maio de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.

Avaliado com 5 de um total de 5 estrelas

Seamless

Every order I have had with Quicklens, has been seamless, and my order always arrives within 5 days. Pricing is extremely competitive, in fact usually a lot lower priced than other suppliers. Definitely would tell others and I am a returning customer all the time.

26 de maio de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.

Avaliado com 4 de um total de 5 estrelas

Good price, fast shipping and good customer service

I've been using Quicklens for years. Although they ship from overseas to Australia, it usually takes less than 2 weeks. They responded to my email quickly when I had a question regarding my order. I highly recommend this to anyone seeking a reliable and affordable contact lens seller.

20 de maio de 2025
logotipo da Quicklens Australia

Resposta da Quicklens Australia

Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.

Avaliado com 5 de um total de 5 estrelas

Quick delivery and lens arrived well…

Quick delivery and lens arrived well packaged. Will order again!

19 de maio de 2025
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Resposta da Quicklens Australia

Thank you for your review and for your continued support. We’re pleased to hear that you are satisfied with our service.

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