QwikFone Avaliações 

1.107
O TrustScore é 3.5 de um total de 5

3,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Easy to find what you want and order it (this was the second phone I've bought recently). Same as before, good quality, slow delivery. Frustrating, especially when you consider the name. Not so quick... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. Bought a refurbished IPhone 8 a few years ago from QwikFone and never had any issues. I wanted to update so I bought a refurbished IPhone 16 from them. It was in excellent condit... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I do not recommend QwikFone based on my experience. I ordered an iPhone 12 days ago, but I still have not received it. The tracking information only showed that a shipping label was created, with no e... Ver mais

Avaliado com 5 de um total de 5 estrelas

A problem developed with my lovely s8 phone. Arranged to buy newer model from them, so could transfer more easily to new one. That done, sent old one back. Quickly examined and determined not repair... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares

Escrito pela empresa

We are mobile repair experts located in London. We have been successfully operating in the mobile market for over a decade. We are proud to have the satisfaction, trust, and loyalty of all of our customers over the years. Our team uses only OEM and high-quality parts in our repairs. Our customers can also order a repair online and mail-in mobile phones without coming personally to our location! One of the latest additions to our business is the refurbished phone line that offers grade A+ pristine mobile phones with a warranty and monthly payments option. All of our refurbished phones are unlocked for your freedom in switching carriers. We offer high-end OEM refurbished mobile spare parts for all the famous brands with a lifetime warranty!


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(1.107)

44 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent range of refurbished iPhones…

Excellent range of refurbished iPhones all at realistic prices, backed up by 12 month warranty and fast safe delivery - what more could you asked for?

15 de março de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Dave,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Refurbished IPhone 11

This is the second refurbished phone I have bought from Qwikfone, and this one as the last one is in excellent condition, and again the battery is at 100%. Would certainly buy again from Qwikfone.

9 de março de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Zen,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Excellent refurbished phone

Phone arrived within 24 hours of placement of order. It does indeed look and perform as new. Well packaged and came with earphones, SIM card tool, in addition to charging cable and plug. Cheapest 'as new' S9 that I could find. Also swayed by the fact that this company deals only in 'as new' refurbished phones.

3 de março de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Aidan,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Fast reliable

Fast reliable
Top quality parts

1 de março de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Parker,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones and parts until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

very very good refurbished iPhone and…

very very good refurbished iPhone and service yet again from qwikfone.

6 de fevereiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Anthony,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Great Service

Personal service. They pick up the phone. They respond to emails. They are helpful. Their products are mostly reliable

23 de fevereiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Michael,

Thank you for taking the time to leave us a review.

We are thrilled to hear you had such a positive experience with us and we would like to thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Super swift delivery and very well…

Super swift delivery and very well packaged

23 de fevereiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Ron,

Thank you for taking the time to leave us a review.

We are glad to hear you are happy with your order and we would like to thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

First class products and first class…

First class products and first class service. Why would you ever want pay the big phone companies when Qwikfone are so much cheaper.

30 de janeiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Linda,

Thank you for taking the time to leave us a review.

We are thrilled to hear you had such a positive experience with us and we would like to thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

iPhone XS was in excellent condition

iPhone XS was in excellent condition, not a mark on the screen or case, that I could see. Battery held over 90% of original capacity. Hassle free, quick delivery. Came with headphones, charger and cable, and sim card hatch opening tool. Would be my first choice to buy from again. Thanks. Philip.

18 de janeiro de 2023
Avaliação não solicitada
logotipo da QwikFone

Resposta da QwikFone

Dear Philip,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Dispatched quickly and well packaged

Dispatched quickly and well packaged. Item as described

1 de fevereiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Kay,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Very Happy

Got a great price for an iphone SE 2020 that was in excellent condition

30 de janeiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Mark,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

The phone was in excellent condition

The phone was in excellent condition. No marks or scratches. Came with cable and plug. Also a set of headphones which was a nice surprise. I would definitely use this company again.

1 de fevereiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Rachel,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 1 de um total de 5 estrelas

Dodgy refurbished phone

I bought a refurbished phone from here that was sold as "work and look like new". When I started setting the phone up I realised something seemed wrong with the screen, it seemed much more raised than it should be, so I borrowed the same model phone off someone else to compare and it was very obvious the phone that I was sold by QwikFone had had a dodgy screen replacement, it stuck out about 2mm more than it should have done which not only looked weird it meant that normal phone cases didn't surround the screen properly enough to protect it. Upon raising a complaint the responses were rude and unhelpful, I eventually had to threaten a chargeback on my card to get them to resolve things and finally get a refund.

11 de janeiro de 2023
logotipo da QwikFone

Resposta da QwikFone

Dear Carl,

Thank you for taking the time to leave us a review.
We are sorry to hear that you were not fully satisfied with the product we sent you. Please note, that our customer services are here to assist you and I can see that we have already received the item back and issued a full refund for you. We have booked you a collection to make the return process as easy as could be. You were still under your warranty period, therefore, we had no reason to reject your return request and a chargeback would not be necessary in this case.


We also apologise we were unable to provide you with a replacement as per your request, however, we did not have this particular model available anymore. Please also note, that we cannot send a replacement before sending the previous device and this is explained in our return policy.

Thank you for your feedback, we will take everything on board and we hope we can improve our service even further to keep our customers happy.

Kind regards,
Team Qwikfone

Avaliado com 5 de um total de 5 estrelas

Easy purchase and delivery

Easy purchase and delivery. No hassle and phone as described 👌

21 de dezembro de 2022
logotipo da QwikFone

Resposta da QwikFone

Dear Alan,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Apple devices shouldn't get fixed at Apple

I had a dead 2019 MacBook Pro that couldn't boot or charge. I was very anxious because my spring term starts in 6 days. It will be torture if I don't have a working computer for the computing course.

Later, I sent it immediately to an Apple Store, and the member of staff said I had to repair the motherboard which costs 557 pounds. They also guaranteed that all my data will be lost, and they were not responsible for data recovery. So I was then looking for a data recovery service. When I called them, they said MacBook is more secure and tricky, so it needs up to 4000 pounds to recover. Of course, I refused.

After I came back to the dorm, my friend reminds me there is a place to get the cell phones and computer kinds of stuff fixed. Finally, they fixed my MacBook in 40 pounds with all of my files saved.

P.S. Apple still made 150 pounds off me for the backup hard disk though. 😅

3 de janeiro de 2023
Avaliação não solicitada
logotipo da QwikFone

Resposta da QwikFone

Dear 陈湛明,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one. It was a pleasure assisting you!

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Great after sales service

I had an issue with a phone that was sent out to me but Qwickfones sorted this out and had a replacement out to me within hours. Superb service. It’s the true sign of a good company when they put something right after somethings gone wrong. Thank you. Brilliant service

3 de janeiro de 2023
Avaliação não solicitada
logotipo da QwikFone

Resposta da QwikFone

Dear Paul,

Thank you for taking the time to leave us a review.

We apologise for the initial inconvenience caused and we are glad to hear we have managed to solve your issue. Thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Trustworthy and reasonably priced repairs

Took my MacBook Air in with some damage to the battery, even before they opened and had great customer service. Was fixed by the afternoon the same day for a very reasonable price by Ivo, who was very genuine and explained exactly what the issue was. Would 100% recommend

3 de janeiro de 2023
Avaliação não solicitada
logotipo da QwikFone

Resposta da QwikFone

Dear Sriram,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one. It was a pleasure assisting you!

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Phone was in great condition like new

Phone was in great condition like new. Delivery was fine even with the postal strikes.

15 de dezembro de 2022
logotipo da QwikFone

Resposta da QwikFone

Dear Langridge family,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Love my S20 ultra

Love my S20 ultra. Bought like new and it definitely is. Would definitely buy a refurbished phone again and would use QwikFone again.

13 de dezembro de 2022
logotipo da QwikFone

Resposta da QwikFone

Dear Customer,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

Avaliado com 5 de um total de 5 estrelas

Really pleased with the phone

Really pleased with the phone. Thanks

23 de dezembro de 2022
logotipo da QwikFone

Resposta da QwikFone

Dear And2233,

Thank you for taking the time to leave us a review.

We are delighted to hear your experience with us was a positive one and thank you for supporting our mission to keep our planet away from e-Waste and keep recycling phones until they reach their end of life and are unusable.

Please do not hesitate to contact us if we can be of any assistance in the future.

Kindest regards,
Team QwikFone

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais