Order was a little delayed but they were good at communicating and then on the day of delivery I got a call from the courier. It’s a shame it was pallet service and not crane as with a gravel drivew... Ver mais
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Veja o que dizem as avaliações
It a very good company. I needed to get rubber mulch quickly for my daughter's climbing frame and they did it for me in just 2 days. They were really helpful. I strongly recommend them!!!
Ordered an RSJ painted in red oxide. Got exactly what I ordered in good time. Best price out there including delivery. Communications could have been better for my liking but did get a phone call... Ver mais
A empresa respondeu
They are the only supplier of short length artificial grass in 5 meter wide rolls
Detalhes da empresa
Escrito pela empresa
At Rackerman, we’re dedicated to supplying high-quality steel, timber, and building materials to customers across mainland UK. From RSJ steel beams and mild steel sheets to aluminium tread plates, timber boards, wooden worktops and insulation products, we make it easy to order exactly what you need for your project — big or small. We understand the challenges builders and tradespeople face: delivery delays, confusing quotes, and inconsistent quality. That’s why we focus on reliability, clear pricing, and excellent communication from start to finish. Every product is carefully packed, accurately measured, and delivered using our own trusted driver network to ensure it arrives safely and on time. We aim to deliver all of our products across mainland UK within 5-10 working days (usually much faster). Whether you’re working on a home renovation, commercial build, or a one-off fabrication job, you can count on us for strong materials, fair prices, and responsive support every step of the way. Rackerman – building trust, one delivery at a time.
Informações de contato
4,6
Excelente
65 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very happy with service highly…
Very happy with service highly recommend the seller
20 de outubro de 2025
Avaliação não solicitada
Resposta da Rackerman
Thanks for the kind words!
Absolutely stunning
First I want to make sure to emphasise how beautiful the shelves are. They are buttery smooth and just stunning.
I ordered 3 shelves with the gothic stain. I appreciate that you aren’t charged extra for a stain and the finish is gorgeous.
My only complaint would be it took 2 weeks longer for the shelves to arrive but they were worth the wait.
4 de outubro de 2025
Resposta da Rackerman
Really happy you like the shelves and sorry about the delay in delivery, it was difficult to get the shelves up to Aberdeenshire in good time but really happy we got them to you in the end!
Great product and great customer…
Great product and great customer service. I recommend.
10 de outubro de 2025
Resposta da Rackerman
Thanks so much!
Great company much cheaper then other…
Great company much cheaper then other suppliers by a long chalk fast delivery good communication Great Great Great Great folk's
15 de outubro de 2025
Avaliação não solicitada
Resposta da Rackerman
Thanks so much!!
Hassle free purchase and delivery.
7 de outubro de 2025
Resposta da Rackerman
Thank you for your response :)
Fantastic service
Fantastic service. Very fast delivery! Quality products at a very fair price. Brilliant communication throughout. Highly recommended
6 de outubro de 2025
Resposta da Rackerman
Thank you !
Great customer service
Great customer service, quick responses and great communication. Our project took a different turn so didn’t end up buying anything but felt assured that any purchase would have been a positive experience.
22 de setembro de 2025
Avaliação não solicitada
Resposta da Rackerman
Fantastic thanks for your kind words!
Fast delivery with a delivery driver…
Fast delivery with a delivery driver who followed note instructions left quickly qnd easily, very happy with the product qnd the price.
9 de outubro de 2025
Avaliação não solicitada
Resposta da Rackerman
Thank you :)
Customer service was poor delivery took…
Customer service was poor delivery took longer then it should have and
23 de setembro de 2025
Resposta da Rackerman
Hi Shane soryr you had an issue with delivery. We do state on our terms and conditions not to order contractors or builders for the entirety of your order. We have now added this into all of our checkout and delivery messages. Sorry again!
RSJ painted red oxide
Ordered an RSJ painted in red oxide. Got exactly what I ordered in good time.
Best price out there including delivery.
Communications could have been better for my liking but did get a phone call off driver on day of delivery.
Yes I would consider ordering off this company again. Would have been 5* with better comms. Thanks
11 de setembro de 2025
Avaliação não solicitada
Resposta da Rackerman
Thanks and sorry you had an issue with delivery, we will go to make sure we can communicate better
Fast and great service
Fast and great service, all queries answered and a fast delivery. Highly recommend.
4 de setembro de 2025
Resposta da Rackerman
Thank you :)
Highly Recommended
Very helpful, great communication, good product ! Highly recommended
3 de setembro de 2025
Resposta da Rackerman
Great thanks for your kind words
£170 more than another website
Parts didn’t fit well. No help from the owner who contacted. Product half price elsewhere when I sent the link not acknowledged. Would not recommend.
3 de setembro de 2025
Resposta da Rackerman
Hi Ben sorry you had a bad experience. We did contact you asking what parts you required as we couldn't tell via a photo from an email. If you wish to get in touch with us regarding parts please call or email. Sorry again and thanks for your review.
Great service fast delivery as…
Great service fast delivery as described great product
21 de agosto de 2025
Resposta da Rackerman
Thanks for your kind words!
Straightforward ordering process and…
Straightforward ordering process and very quick delivery.
20 de agosto de 2025
Resposta da Rackerman
Thank you :)
very bad customer service
Delivery postcode was entered wrong by someone, they then took another 6 days to deliver. No one answered the phones, very poor communication.
16 de agosto de 2025
Resposta da Rackerman
Very sorry you had an issue with your delivery. We are not sure why the delivery company didn't re-route as was very close to original postcode. Hope you are happy with the worktops though!
Rubber bark for place ground
I ordered rubber bark from Rackerman on EBay as it was very reasonably priced. I ordered a sample first and was happy with the product so ordered a 500kg bag for a play area.
It took a couple of weeks to come but communication was good. No tracking, but the delivery person rang me when it arrived and as I was out; they left it on my drive in a convenient place.
The bag was bigger than I expected and well packed - it was very good value for money and covered the area perfectly. It's not well cushioned and ready to be played on for years to come - would highly recommend.
9 de agosto de 2025
Avaliação não solicitada
Resposta da Rackerman
Thanks for your kind words!
Great staff very helpful will use time…
Great staff very helpful will use time again thanks so much
9 de agosto de 2025
Perfect buyer experience.
On time, as promised and excellent quality. Excellent communication, smooth delivery, and exactly what I ordered. Who could ask for more?
I would definitely purchase again, and recommend the company to others.
Paddy Jones
9 de agosto de 2025
Resposta da Rackerman
Thanks so much for your kind words
Purchase 6 metres of Angle Iron on ebay…
Purchase 6 metres of Angle Iron on ebay from this seller, Sent a message to Seb and got and instant reply, he kept me updated and delivery was very prompt. Would definitely buy from him again ☆☆☆☆
2 de agosto de 2025
Avaliação não solicitada
Resposta da Rackerman
Thanks so much for your kind words
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