8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver mais
A empresa respondeu
It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was s... Ver mais
I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no char... Ver mais
the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said a... Ver mais
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Escrito pela empresa

3 Redburn Square , BT18 9HZ, Holywood, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is for the safety of elderly people and not all elderly people have access to the internet which this new panic button needs to be set up ,now she has to go to extra expense to connect to internet!!

Resposta da Radius CONNECT24
It gives my elderly father and myself peace if mind that if something happens to him that i can be contacted.
It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was straight forward.
8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be answered as soon as possible.
When she finally got through was to they were short staffed and only 2 staff on duty until 8am next morning.
I wonder what would have happened had she fallen etc and needed help
So she has now chosen to terminate her contract as they also Increased price from £9 to £15 per month and she is fearful if she needed help immediately it would not be available

Resposta da Radius CONNECT24
Quick, easy and efficient service and delivery. Product easy to install and for service user to operate. Test calls were gentle and welcoming.
Response time was immediate when needed on couple of occassions. Highly recommended.
The emergency call system was easily installed and works well after several test calls.
The alarm system was super easy to set up right from the initial conversation with the adviser to having it in place at home. Great peace of mind both for my Dad, the wearer and the rest of my family. Thankyou!
From order to installation a very quick service and very easy to insall, many thanks.
Good advice from the start about which item was best. It was available for pick up from Hollywood the same day and was easy to set up and test. Interactions with sales staff and call centre have been great so far. Very reasonable monthly cost with no set up fees.
Fantastic service giving peace of mind to my mum and children while we are not at her property.
No problems. l have not yet needed to test the watch for which I am grateful but it does give a degree of confidence.
So far so good. Very easy process to purchase and set up. Watch is discreet and has great range. Great customer service, it feels like they guenuinely care. And great price!
Very pleased with the service so far . So easy to install and works very well .
I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no charge for the device which has functioned flawlessly as have the response service on the few occasions when I have accidentally pressed the call button. Some things that appear too good to be true sometimes are. Radius Connect and their mobile watch are living, breathing examples.
Very easy to apply, gives us peace of mind after my mum's fall
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