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Detalhes da empresa

  1. Clínica da saúde da mulher
  2. Praticante de medicina holística

Escrito pela empresa

We at Raena are dedicated to providing comprehensive, natural solutions for women's hormonal health. Offering a personalized approach, our virtual expert care team tailors treatments based on individual health histories. Our products are made with premium ingredients, free from harmful additives like color dyes and titanium dioxide. Focusing on natural hormone solutions, we use bio-identical hormones to address issues such as fatigue, mental fog, hot flashes, and weight gain. Our long-term wellness strategy aims to help women maintain their overall well-being throughout their lives. Raena was founded with a deeply personal mission, inspired by the founder's family experiences with synthetic hormones, highlighting our commitment to safer and more effective hormone care. Our mission is to empower women to live healthy, fulfilling lives by providing the best possible care and support.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

9 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Clean and effective

I was looking for something clean and affective and found this company through a friend that does intensive research, so far very good my hot flashes are gone and I’m feeling so much better. Very grateful for this product and its convenient capsule form.

1 de maio de 2026
Avaliação não solicitada
logotipo da Raena

Resposta da Raena

Thank you so much, Renee 🤍 We’re so happy to hear you’re feeling better and that your hot flashes have improved. Creating clean, thoughtful hormone products that women can actually trust is incredibly important to us, so this means a lot. We’re grateful you found us and appreciate you taking the time to share your experience. :))

Avaliado com 5 de um total de 5 estrelas

Excellent product

The company & customer service is incredible. The product is easy to dispense and it’s creamy. Quality ingredients that help my body to balance. Im so thankful for this product.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company is misleading

I was not happy when I found out that I was put on a automatic subscription when I decided to try the progestrone cream. I now have two unused creams and the company is not willing to do any refunds. I would not recommend this company for hormone health.

8 de abril de 2026
Avaliação não solicitada
logotipo da Raena

Resposta da Raena

Hi Michelle, we completely understand how frustrating that experience must have felt.
We did issue you a refund, and we’ve also made a note internally to ensure your subscription is fully canceled moving forward.
For context, our subscriptions are meant to ensure continuity, but we know it’s important that this feels clear and intentional from the start, and your feedback helps us improve that.
If there’s anything else we can do to make this right, please don’t hesitate to reach out to our team directly.

Avaliado com 4 de um total de 5 estrelas

The new platform is really confusing

The new platform is really confusing. I didn't know the log in to OTC and RX were different. Definitely not as easy to use as it used to be. Also, disappointed that I'm unable to get Biest 1mg, only 5mg is available. :( So I need to try to use 1/2 pump, which... not sure how accurate I'm being. Customer service is wonderful and very helpful though!!

25 de outubro de 2024
logotipo da Raena

Resposta da Raena

Hi Margie, thanks so much for your feedback. We are working on simplifying the platform to make it even more user-friendly, and we are adding more dosages.

We love your feedback and are adjusting accordingly. Thank you for the kind words about customer service. We are here to help!

Avaliado com 5 de um total de 5 estrelas

So far so good!

So far so good! My only issue was that I didn’t need my first auto fill, so I canceled that feature.
I’m on my second month and I’ve experienced subtle improvements. I’m looking forward to month 3!

7 de outubro de 2024
logotipo da Raena

Resposta da Raena

Thank you! We are glad to hear that things are going good so far!

Avaliado com 1 de um total de 5 estrelas

I regret to say that my experience with…

I regret to say that my experience with Raena Health has been incredibly disappointing. I've never encountered such a profound lack of accountability from both doctors and customer support representatives. After spending $250 on a blood test and $189 on a consultation, I was shocked to learn from the doctor that the blood panel I purchased from them was insufficient to diagnose my issues. She even admitted that she often doesn't know what's going on with her patients and typically resorts to prescribing medication as a trial-and-error approach.

Despite this unsettling approach, I was desperate for answers and decided to proceed with the medication she prescribed. However, when I placed the order, a different doctor in my portal provided entirely different instructions on how to take the medication. When I sought clarification, I was told to reach out to support, and when I did, support directed me back to the doctor. This frustrating runaround was compounded by the fact that the website falsely claimed prescriptions would be delivered within two business days. As I was under a time crunch due to an upcoming move, this delay was particularly stressful, and of course, the prescription did not arrive on time. As I explained this to them before the package was even sent out.

I reached out more than ten times to both doctors and customer support, either requesting a refund or asking them to send the prescription that I would happily pay for to my new address. Not a single person was able to assist me. No doctor, no support. Nothing. This issue should have been easily resolved by any competent company, especially when dealing with something as critical as medication. Instead, I was repeatedly told to go elsewhere. Even when I attempted to place a new order myself, the website wouldn't allow me to as there was already a prescription in my portal.

I had hoped to trust Raena Health, especially given their focus on women's health, but my experience has left me completely disappointed. I wouldn't recommend wasting your time on Raena—everyone I've encountered there has been completely incompetent.

1 de setembro de 2024
Avaliação não solicitada
logotipo da Raena

Resposta da Raena

Hi Sterling,

We’re truly saddened to read your review and hear about your experience with Raena. Our goal is to provide exceptional care and service, and we regret that we fell short in your case.

We want to clarify some of the details regarding your order. The initial prescription was dispatched to the address you provided at the time of purchase.

When you informed us of the need to change the delivery address, our team responded within 12 hours and worked to resolve the issue. Unfortunately, due to the nature of prescriptions, changing the delivery address isn't as simple as rerouting a package. Prescriptions must be re-approved by the doctor, ensuring that all medical details remain accurate, and the pharmacy needs to be notified accordingly.

This process can sometimes extend beyond the standard two-day delivery time, especially when changes are made after the initial order is dispatched.
We understand the frustration this caused, particularly given your time constraints, and we did everything in our power to expedite the process, including resending the prescription at no additional cost to you.

We really appreciate your feedback and want you to know that we've taken it to heart. Our CEO and team have been directly involved in addressing your concerns. We’d love the chance to talk directly and see if there’s anything more we can do to make things right. 949-464-4520.

Best,
The Raena Health Team

Avaliado com 5 de um total de 5 estrelas

High quality resources and high quality products

I am a new affiliate partnered with Raena. I have tried several Raena products now in the last few months and so far am very pleased. When it comes to supplements the quality of the product matter so much and this is an area where Raena does not compromise. I appreciate the hormone education that they provide and the access to OTC products and free consults with their Doctors if customized support is needed. I will happily refer my clients to Raena for ongoing hormone support. Thank you for all that you do to educate on hormone health.

28 de agosto de 2024
Avaliação não solicitada
logotipo da Raena

Resposta da Raena

Thank you so much for your kind words and for choosing to partner with Raena! We're excited to hear that you're pleased with our products and the hormone education we provide. Quality is at the heart of everything we do! We're excited to continue supporting you and your clients on their hormone health journeys. Thank you for being a part of our community!

Avaliado com 5 de um total de 5 estrelas

Great Company

Such a great company. They do a fantastic job of educating customers on their products. Affordable, high quality products and outstanding customer service.

17 de julho de 2024
Avaliação não solicitada
logotipo da Raena

Resposta da Raena

Thank you for your kind words! We're so glad to hear that you're enjoying your experience with Raena.

Avaliado com 5 de um total de 5 estrelas

Raena Products- honest review

Raena is great. It's easy, affordable, and has given me so much relief with my symptoms. I currently use their prescription progesterone (sleep, mood, libido have all improved). I also take the Dessicated thyroid and it's amazing. I have so much energy now!!!

5 de julho de 2024
Avaliação não solicitada
logotipo da Raena

Resposta da Raena

Thank you!

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