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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I always like to support the grandchildren’s school raffles & I was extremely impressed how easy this was using Raffaly. I certainly think it is the way forward & I hope more schools use it. I will de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this char... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The customer service from Raffaly was excellent. Can't fault it. My issues were resolved in less than 24hrs and my raffle was a great success. We will definitely be using them again.

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

Raffaly is a online raffle platform that allows users to host their own online raffles and competitions. The software ensures that ticket revenue remains blocked until winners confirm acceptance of their prizes, providing complete security for both hosts and entrants.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

user friendly raffle platform

Took part in raffle set up by our local school in Leighton Buzzard. Easy to navigate, participate and making payment - thanks to Raffally platform.

25 de novembro de 2024
Avaliação não solicitada
logotipo da Raffaly

Resposta de Raffaly

We are glad you found the experience pleasing! 🙌

Avaliado com 5 de um total de 5 estrelas

Great site

Easy setup, multiple raffles at once for free, fast and friendly customer service... we recommend and will use the site again!

22 de novembro de 2024
logotipo da Raffaly

Resposta de Raffaly

Thank you for review. We are happy you had a positive experience and hope to work with you again soon 🙌

Avaliado com 1 de um total de 5 estrelas

Poor platform

I found the website and experience really poor. I won't be using the site again.

30 de agosto de 2024
logotipo da Raffaly

Resposta de Raffaly

I am sorry you wasn't satisfied with the platform. We would love to speak to you more about how you think the experience could be improved. Please don't hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Great site, brilliant customer servcie!

We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a guest, as many people mentioned they hadn't bought tickets because they didn't want to create an account. Liam was always kind, approachable, helpful and very responsive! Always willing to make changes to accommodate our needs. It has been a real pleasure to be able to work with a real person and not a customer service agency which is what we find in most places these days! The whole process was easy and straightforward and the little hurdles we found were mended straight away! I couldn't rate them highly enough! Definitely recommend. I also bought tickets and as a customer it was also a great and straight forward experience.

15 de junho de 2024
logotipo da Raffaly

Resposta de Raffaly

Thank you for your positive review!

Avaliado com 5 de um total de 5 estrelas

Easy to use

So easy to follow instructions and saves the waste of paper with traditional raffle.

15 de junho de 2024
logotipo da Raffaly

Resposta de Raffaly

Thank you for your review!

Avaliado com 1 de um total de 5 estrelas

I attempted to enter Illumicrate’s…

I attempted to enter Illumicrate’s raffle, but the site was constantly down. It was a very bad experience. I do not recommend it!

12 de junho de 2024
Avaliação não solicitada
logotipo da Raffaly

Resposta de Raffaly

I’m sorry you had problems making a payment.

Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.

We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.

In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.

If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.

Avaliado com 1 de um total de 5 estrelas

Website down

Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this charity fundraiser. Update 13/06/2024 Website will not accept payment with credit card, only option is Paypal! Zero stars.

12 de junho de 2024
Avaliação não solicitada
logotipo da Raffaly

Resposta de Raffaly

I’m sorry you had problems making a payment.

Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.

We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.

In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.

If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.

Avaliado com 1 de um total de 5 estrelas

I wanted to enter Illumicrate’s raffle…

I wanted to enter Illumicrate’s raffle but every time I tried i receive error messages.

12 de junho de 2024
Avaliação não solicitada
logotipo da Raffaly

Resposta de Raffaly

I’m sorry you had problems making a payment.

Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.

We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.

In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.

If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.

Avaliado com 1 de um total de 5 estrelas

Site was hard to use

Site was hard to use. Hard to register. It then told me server failure when I tried to buy tickets. So I tried again. Got same message, but then realised both purchases had gone through. So I bought twice as much as I wanted.

11 de maio de 2024
logotipo da Raffaly

Resposta de Raffaly

Hey David,

We did unfortunately encounter some issues of which have now been rectified and won't happen in the future. So for that we apologise.

If you get in touch with us, I would like to talk to you about how you feel the experience could be improved. And discuss the loss in money you encountered.

You can email me at: liam@raffaly.com.

Avaliado com 5 de um total de 5 estrelas

Excellent

Great website, super clear to use!

8 de fevereiro de 2024
logotipo da Raffaly

Resposta de Raffaly

Much appreciated. We want to have an easy to use but powerful application and we are happy you saw that.

Avaliado com 5 de um total de 5 estrelas

Very helpful when I had an issue with…

Very helpful when I had an issue with accessing prize I got a response within the day and got my issue sorted very quickly.

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Raffaly

Resposta de Raffaly

We are always looking to fix things as fast as we can. And we are happy you had a positive experience with us after that.

Avaliado com 1 de um total de 5 estrelas

I did not win

8 de fevereiro de 2024
logotipo da Raffaly

Resposta de Raffaly

We are sorry you didn't win but this is something we can't and wouldn't want to control.

The raffle hosts set how many tickets are available. And we do our raffle draws in the fairest way, an automatic draw, usually 15 minutes after the raffle has ended.

We hope the experience of Raffaly, outside of not winning, was pleasing.

Avaliado com 5 de um total de 5 estrelas

10/10

Great raffle site and great communication.

So much easier than other raffle sites I’ve used.

Looking forward to using this site more in the future.

10/10 would recommend.

11 de dezembro de 2023
logotipo da Raffaly

Resposta de Raffaly

Thanks for your positive review!

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