RainSisters Avaliações 

837
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Loved the coat … I had been wary before that these were hyped up but when I saw one massively reduced I grabbed it and loved it so much h I immediately ordered another! They are so well designed, feel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fabulous customer support with returns, and quality of the raincoats is stunning! If you can snag them on sale you won't regret it, they look so beautiful and withstand Sydney showers with no sweat.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jag är särskilt förtjust i att de har tall-versioner. Äntligen en kappa som har midjan på rätt ställe, dvs där jag (178 cm) har midjan och inte strax nedan bysten. Fantastisk kappa att ha på stan om m... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Le manteau est magnifique, il vaut son prix. L expédition a ete rapide, bien emballé. Le seul bémol c est qu ils ont choisis DHL comme service de livraison et il y a toujours des problèmes... pour ré... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Exceptionally feminine design coats for city lifestyle. Waterproof & warm, so you can be a lady despite the weather. Made with ❤️ by three sisters.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

837 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(837)

141 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Their products are wonderful.

These coats are beautiful and very well-made. Their service is always very speedy, faster than local companies.

18 de agosto de 2026
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Resposta da RainSisters

Thank you for your lovely review! We’re really happy to hear that you are pleased with the quality and craftsmanship.

Thank you for choosing RainSisters and for your continued support!

Avaliado com 5 de um total de 5 estrelas

Fabulous customer support with returns

Fabulous customer support with returns, and quality of the raincoats is stunning! If you can snag them on sale you won't regret it, they look so beautiful and withstand Sydney showers with no sweat.

21 de agosto de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re really happy to hear that you’ve had a good experience with our Customer Care team and that you’re enjoying the quality of your raincoats.

And it’s great to hear they’re holding up well against those Sydney showers! Thank you for sharing your experience with us.

Avaliado com 5 de um total de 5 estrelas

Good time for the delivery

Good time for the delivery
And the coat is absolutely gorgeous

20 de agosto de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re really happy to hear that your coat arrived quickly and that you find it absolutely gorgeous.

We hope you’ll enjoy wearing it for many years to come!

Avaliado com 5 de um total de 5 estrelas

Incredible quality

Incredible quality and beautifully made. As spectular as it looks online.

19 de agosto de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re really happy to hear that you’re satisfied with the quality and that the coat looks just as spectacular in person as it did online.

Thank you for choosing RainSisters, and enjoy your beautiful new coat!

Avaliado com 5 de um total de 5 estrelas

Thought it was all hype but took the plunge and am now a huge fan

Loved the coat … I had been wary before that these were hyped up but when I saw one massively reduced I grabbed it and loved it so much h I immediately ordered another! They are so well designed, feel great, hang well and I love that mine have little hoods. Delivery was quick too… definitely a fan now!

19 de agosto de 2026
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Resposta da RainSisters

Thank you for your lovely review! We’re so happy you decided to give RainSisters a try - and even happier that you loved your first coat enough to order another one straight away!

Thank you for giving us a chance and for becoming a RainSisters fan!

Avaliado com 5 de um total de 5 estrelas

Beautiful ❤️

The quality and the design was so special and makes you feel beautiful ❤️

19 de agosto de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re really happy to hear that you love the quality and special design, and most importantly, that it makes you feel beautiful.

Thank you for choosing RainSisters!

Avaliado com 5 de um total de 5 estrelas

Fab piece of clothing.

Fab piece of clothing.

19 de agosto de 2026
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Resposta da RainSisters

Thank you for your review! We’re so happy to hear that you’re enjoying your new piece. We really appreciate you taking the time to share your feedback!

Avaliado com 5 de um total de 5 estrelas

Perfect

This i so wonderful, the package was so lovely. It was fast delivery. And the Jacket is so nice.

20 de agosto de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re so happy to hear that you enjoyed the packaging, fast delivery, and of course, your beautiful new jacket.

We hope you’ll enjoy wearing it as much as we enjoyed making it!

Avaliado com 4 de um total de 5 estrelas

Le manteau est magnifique

Le manteau est magnifique, il vaut son prix. L expédition a ete rapide, bien emballé.
Le seul bémol c est qu ils ont choisis DHL comme service de livraison et il y a toujours des problèmes... pour réceptionner un colis de cette valeur j ai pris congé et j'étais attentive et ils n ont pas sonné je n ai eu aucun mot dans ma boite aux lettres... bref heureusement j ai pu le récupérer. Je n étais pas contre aller le chercher en point relais mais leur site n etait pas clair et ils ne proposaient pas de point relais près de chez moi.

19 de agosto de 2026
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Resposta da RainSisters

Thank you so much for your review! We’re really happy to hear that you love your coat!
We’re sorry to hear about the difficulties with the DHL delivery, though. We understand how frustrating that must have been. We’re glad you were able to collect it in the end, and we really appreciate you sharing this feedback with us.

Avaliado com 5 de um total de 5 estrelas

So so gorgeous

Shipping was fast and the coat is absolutely dreamy, it's beautiful und feels realy high quality

19 de agosto de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re so happy to hear that you’re enjoying your new coat and that you’re pleased with the quality and fast delivery.

We hope you’ll enjoy wearing your beautiful new coat for many seasons to come!

Avaliado com 5 de um total de 5 estrelas

Så fina jackor

Så fina jackor, jättefin kvalitet! Fint inpackad och snabb leverans till dörren. Lyx 😍

17 de abril de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re happy that you love the beautiful jacket and its quality, and that you enjoyed the packaging and quick delivery right to your door. We’re so happy that your RainSisters experience felt like a little touch of luxury!

Avaliado com 4 de um total de 5 estrelas

Achtung! Retour ist nicht kostenlos

Nachtrag: nach meiner Bewertung habe ich noch mit Rainsister geschrieben und wir konnten eine Lösung finden. Bitte beachtet aber trotzdem die Rückgabe Richtlinien, da sie sich mittlerweile geändert haben.

__________________________________________________
Ich bin eigentlich ein riesiger Fan von Rain Sisters. Ich besitze bereits einen tollen Mantel und freue mich sehr darauf, ihn im Herbst zu tragen. Deshalb habe ich im Clearance Sale eine wunderschöne Jacke als Schnäppchen ergattert.

Da die Größenangaben auf der Website für mich nicht ganz eindeutig sind, habe ich sie vorsichtshalber eine Nummer größer bestellt. Mein vorhandener Mantel passt zwar grundsätzlich, lässt an der Taille aber kaum Spielraum für etwas anderes als ein dünnes Oberteil – einen Pullover kann ich darunter vergessen.

Die neue Jacke kam an und sah wunderschön aus, war allerdings viel zu groß. Kein Problem, dachte ich, schließlich wirbt Rain Sisters mit einer kostenlosen Retoure.

Leider kam dann die Ernüchterung: Ich hatte zwei Möglichkeiten. Entweder die Retoure direkt über Rain Sisters – dann wären mir allerdings 55 € von der Erstattung abgezogen worden (bei 120 € Kaufpreis plus 15 € Versand). Oder ich schicke die Jacke selbst zurück. Das hat mich bei DHL mit Sendungsverfolgung knapp 20 € gekostet. Ich habe mich für Letzteres entschieden.

Vorher habe ich noch zweimal per E-Mail nachgefragt, weil auf der Website ausdrücklich von einer kostenlosen Retoure die Rede ist. Beide Mails wurden schlicht ignoriert.

Heute habe ich die Bestätigung bekommen, dass die Jacke eingegangen ist. Trotzdem werden mir die ursprünglichen 15 € Versandkosten nicht erstattet. Damit habe ich nun insgesamt 35 € für eine Bestellung ausgegeben, die ich am Ende gar nicht behalten konnte.

Ich liebe die Mäntel von Rain Sisters wirklich – aber sorry, kostenlose Retoure ist für mich etwas anderes. Besonders enttäuschend finde ich, dass auf meine Nachfragen überhaupt nicht reagiert wurde.

Ich werde mir daher sehr gut überlegen, ob ich dort noch einmal bestelle. Zumal die neue Kollektion noch einmal deutlich teurer geworden ist und ich persönlich das Preis-Leistungs-Verhältnis inzwischen nicht mehr sehe.

Sehr schade, denn eigentlich war ich wirklich ein großer Fan der Marke.

9 de agosto de 2026
Avaliação não solicitada
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Resposta da RainSisters

Thank you for sharing your experience. We’re truly sorry to hear that you’ve been left disappointed, especially as you’ve been a long-time fan of RainSisters and already own one of our coats.

We would like to clarify one point, as we have carefully checked our records and unfortunately cannot find any emails or messages from you regarding this return. We’re therefore very sorry if you felt that your previous enquiries were ignored - this certainly would not be intentional.

We also understand your frustration regarding the return costs and appreciate your feedback about how our return information is presented. We’d genuinely like the opportunity to look into your specific case and clarify what happened. Please contact us directly with your order number, and we’ll be happy to review everything for you.

Thank you again for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Quick and easy buying and delivery

Quick and easy buying and delivery. The jacket is good quality and same as in ads.

20 de julho de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re happy to hear that you had a smooth shopping and delivery experience and that you’re happy with the quality and design of your jacket. We hope you’ll enjoy wearing it for many seasons to come!

Avaliado com 5 de um total de 5 estrelas

Amazingly quick to receive

Amazingly quick to receive, great experience on the website. The coat is stunning….I have never owned a raincoat like this

24 de julho de 2026
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Resposta da RainSisters

Thank you so much for your wonderful review! We’re happy to hear that you had such a great experience on our website and that your coat arrived so quickly. Most of all, we’re delighted that you find it so stunning and unique - we hope you’ll enjoy every rainy day in it!

Avaliado com 5 de um total de 5 estrelas

It fits me

It fits me! As a shot person is always hard to find a fitted coat that’s flattering and fits me properly. And I have been eyeing your coats for a while, finally decided to get one on the sales.

24 de julho de 2026
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Resposta da RainSisters

Thank you so much for your lovely review! We’re especially happy to hear that you finally found a RainSisters coat that fits you beautifully and feels flattering! We know how challenging it can be to find the right fit when you’re petite, so it means a lot that you decided to give us a try after eyeing our coats for a while. We hope you’ll love wearing it for years to come!

Avaliado com 5 de um total de 5 estrelas

This is my 5th Rain Sisters coat I’ve…

This is my 5th Rain Sisters coat I’ve bought this year and once again it’s beautiful in how it looks and the quality of the material. I had been eyeing up this colour for a while and couldn’t let it go when I saw it was in final stock so may never get that colour again. I will look forward to wearing it. Quick delivery to UK and well packaged. Thank you once again for such a lovely coat. Fully recommend. They are truly unique.

24 de julho de 2026
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Resposta da RainSisters

Thank you so much for this wonderful review! We’re absolutely delighted that this is your 5th RainSisters coat and that you continue to love the beauty and quality of our designs! It means so much to us.

Thank you for your continued support and for your lovely recommendation. We truly hope you’ll enjoy your newest addition for many years to come!

Avaliado com 4 de um total de 5 estrelas

Belle qualité

Belle qualité
Malheureusement, je suis large des épaules : donc le manteau baille devant mais et juste aux épaules.
La coupe semble plutôt adapté aux femmes plus menues : comme dans les vidéos, (même les femmes plus fortes sont peu large des épaules.) Dommage mais je conseillerai à d'autres.

J'espère obtenir le remboursement rapidement.
Edit : j'ai été remboursée très vite et sans problème. Donc je recommande

6 de agosto de 2026
Avaliação não solicitada
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Resposta da RainSisters

Thank you very much for your honest and thoughtful review. We’re sorry that the fit wasn’t quite right for you and understand how disappointing it can be when you love the quality and design but the cut doesn’t work perfectly for your body shape.

We truly appreciate your kind words despite this and are grateful that you would still recommend RainSisters to others. We hope your refund is processed smoothly and quickly, and perhaps we’ll have a style in the future that fits you just the way you’d like!

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