RainStar Jewellery Avaliações 14

O TrustScore é 4.5 de um total de 5

4,5

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Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Highest quality jewellery at the most affordable prices compared to any other online retailer. Choose from a range of watches and accessories curated in our design studio in Liverpool, United Kingdom and made by the best jewellery makers in the industry.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

14 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Gorgeous RainStar Watches ✨

I recently bought three of the CREVO Watch, in Silver, Gold and Rose Gold as Christmas presents for a friend and family. They proved to be so popular that the rest of the family want one ! I'm buying for myself aswell.
These watches are super elegant, they have a nice weight to them and appear to keep very good time. They also look alot more expensive than what they actually cost, which is rather nice, heheh.
The Brand packaging is really smart, well made, high quality and attractive, the sort of thing you'd receive in top notch places like Floris of London, Fortnum & Masons and Cartier.
Thank you RainStar ! ✨✨✨✨✨

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The most gorgeous necklace

The most gorgeous necklace absolutely love it ! Amazing quality and beautiful packaging, the attention to detail is amazing alongside their brilliant customer service, couldn’t recommend enough.

11 de agosto de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

You guy's have been very helpful from…

You guy's have been very helpful from the day i received my order which I returned and I'm waiting for a replacement and the service was top notch next day delivery very impressive and thank you to Aran very helpful and good Advice

14 de fevereiro de 2023
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Hi Trevor, thank you so much for your kind words. We are a family business and take a great deal of pride in making sure every single person that becomes a customer of ours walks away with the best quality products and highest standards of customer service. We cannot wait for you to receive your bracelet and it would be an absolute pleasure you have you back again any time. We will be in touch in the coming days to provide your delivery details and tracking number for your personalised order. Please feel free to reach out any time. Kind regards, Aran and and the team at RainStar.

Avaliado com 5 de um total de 5 estrelas

Amazing small business!!

No question that it should be anything but 5 stars. Amazing company with fast and exemplary customer service. Quick response to my query on ring size and the offer to change if it didn’t fit.
Purchased the white gold Kiss ring which is a stunning ring that gets many compliments. Packaging includes gift bag, ring bag, ring box and a cleaning cloth which are also amazing.
Will definitely be buying more from RainStar in the future!

21 de janeiro de 2023
Avaliação não solicitada
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Thank you so much for leaving such a lovely review. We are delighted that you have had a positive experience with our brand both in terms of the quality of your ring and also our customer service. Thank you for supporting our family business and we look forward to serving you again in the future. Kind Regards, RainStar Team

Avaliado com 5 de um total de 5 estrelas

The most gorgeous statement earrings!

The most gorgeous earrings, absolutely love them! Amazing quality for the the price, beautiful packaging with gift bag & gift box, this attention to detail is an added bonus alongside their brilliant customer service, couldn’t recommend enough!

9 de janeiro de 2023
Avaliação não solicitada
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Dear Olivia, Thanks so much for taking the time to review RainStar Liverpool. We are delighted to hear that you love your purchase from us. Our number one goal is the complete satisfaction of our customers through best-in-class products and exemplary customer service. It means the world to hear that we are getting these right for our customers. We look forward to welcoming you back soon. Kind Regards, RainStar Team

Avaliado com 5 de um total de 5 estrelas

Delighted

This is my second purchase, arrived quickly, packaging Is beautiful & delighted with the products. All round 5 out of 5 stars!

22 de dezembro de 2022
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Dear Elizabeth, thank you so much for taking the time to leave your lovely review. We are so pleased to have you back for the second time and cannot wait to see you grow your collection. Please feel free to contact us at any time, if there is anything at all that we can assist with. We hope you have a wonderful rest of weekend! Kind regards, RainStar Team. ​

Avaliado com 5 de um total de 5 estrelas

I’ve ordered several products from this…

I’ve ordered several products from this company and I’m so pleased with every single piece of jewellery I’ve received! The customer service is excellent and their packaging is like a ray of sunshine brightening up your day!

13 de dezembro de 2022
Avaliação não solicitada
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Dear Lynsey, thank you so much for your kind words. It is always a pleasure to welcome you back and we are so pleased that you are happy with all your purchases from us. All of our pieces are handmade from the highest quality materials and by the very best jewellery makers in the industry. We pride ourselves for taking special care at every step to make sure our customers get the best quality, best value for money and highest levels of customer service. We cannot wait to see you grow your collection. If there is anything at all that we can assist with please feel free to reach out to our team any time and we would be more than happy to assist. Kind regards, RainStar Team

Avaliado com 5 de um total de 5 estrelas

Very happy

Quality item
Nicely packaged
Excellent customer service

14 de dezembro de 2022
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Dear Stuart, Thank you so much for taking the time to send us a lovely review and your kind feedback. Customer service is at the heart of everything we do as a small family business and we pride ourselves for offering best-in-class products. We are so pleased to hear that you are happy with your purchase and we look forward to welcoming you back soon. Kind regards, RainStar Team

Avaliado com 5 de um total de 5 estrelas

ABSOLUTELY STUNNING 💍

Received my order really quick. The rings I purchased were absolutely beautiful, stunning actually and the quality of the packaging was really excellent.

25 de novembro de 2022
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Dear Mrs Davidson, thank you very much indeed for your kind words and lovely review of our products. It is always a pleasure and privilege to receive positive feedback from valued customers like yourself. We are absolutely thrilled that the quality of our products and packaging satisfied your expectations. The overwhelming support and positive feedback from our customers fuels our motivation to continually improve our products and service levels. If there is anything at all that we can assist with please feel free to get in touch at any time. Kind Regards, RainStar Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I did not receive my necklace due to problems with Evri. Aran from RainStar contacted me once he realised I hadn’t received it- he offered me a replacement necklace or a refund. Whilst I can’t comment on the quality of the jewellery the customer service is exemplary and I will no doubt order again but asking that Evri is not used as the courier!

28 de novembro de 2022
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Hi Pauline, we are very sorry about the delivery related delay that you have experienced with your order. We dispatched your order with Evri on 21/11/2022. The parcel is showing on their website as "in transit". We have contacted them as soon as we received your email (notifying us of the delay) and will endeavour to get back to you with an update as soon as possible. We apologise for any inconvenice caused as a result of this delivery delay. Our customer services team will be in touch with you today with an update. Kind regards, RainStar Liverpool

Avaliado com 5 de um total de 5 estrelas

Lovely products

Lovely products, i have ordered a few times now.
Customer service is really good, always go above and beyond to help.

7 de novembro de 2022
logotipo da RainStar Jewellery

Resposta da RainStar Jewellery

Dear Gayle, Thank you so much for taking the time to leave this lovely review of our brand. We truly appreciate you as a repeat customer and look forward to welcoming you back soon. If there is anything at all that we can assist with please feel free to reach out to us any time. Kind regards, RainStar Team

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