This company consistently emails you requesting quotes on parts that have no relation to anything. Multiple emails daily from an employee in India, requesting electronic components and valves. I... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... Ver mais
Took note 3 in for screen repair ,turned out to be motherboard issue. Gave options without bias and explained each clearly. Only charged diagnosis fee after trying 2 separate screens and half an hour... Ver mais
I had a new screen on my phone. When I collected it, it was obvious that the new screen had been scratched on the underside where it sits over a black area. Unfortunately the light from the button shi... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos industriais
- Empresa de Automação Empresarial
- Exportador de Eletrônicos
- Oficina de Conserto de Eletrônicos
Escrito pela empresa
Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.
Informações de contato
Unit 5A Victoria Road, ST4 2HS, Stoke On Trent, Reino Unido
- 01782563377
- sales@ralakde.com
- ralakde.com
3,7
Bom
356 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Constantly receiving SPAM asking for random things.
This company consistently emails you requesting quotes on parts that have no relation to anything.
Multiple emails daily from an employee in India, requesting electronic components and valves.
I don't know how they got my email but it's a consistent problem I have emailed them about, with no response.
25 de maio de 2026
Avaliação não solicitada
Resposta da Ralakde Ltd
We take all feedback seriously and have attempted to contact the reviewer through Trustpilot to understand the issue. Unfortunately, no response or identifying information was provided, despite our request. We have been unable to locate any record of the reviewer within our systems and therefore cannot investigate the claims made. If the reviewer wishes to contact us directly with further details, we would be happy to look into the matter.
Hello
Hello, I'm Tony. We're consistently pleased with the services provided for our laptops and mobiles. The pricing is excellent for the quality of work, and the team is incredibly friendly. You couldn't ask for a better experience from a company. Thank you so much for today's work; once again, I'm truly satisfied.
21 de janeiro de 2026
Avaliação não solicitada
Great service!
My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee.
Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day.
Also kindly offered to drop back off at home to me, as I was unable to collect during the week!
Great service again, thank you 😊
7 de abril de 2025
Avaliação não solicitada
Faultless friendly and helpful service
Faultless friendly and helpful service. Honest and competitive prices with a very quick turnaround on my circuit board repairs.
Would not go anywhere else as the quality of service is excellent.
13 de março de 2025
Avaliação não solicitada
Great service
Great service, straight forward competitive pricing.
27 de janeiro de 2025
Avaliação não solicitada
Great customer service
Great customer service. Communication was very prompt with questions for our order. Highly recommend purchasing through them.
22 de outubro de 2024
Avaliação não solicitada
Super service
Great service super fast screen replacement and at a very reasonable cost highly recommend
30 de setembro de 2024
Avaliação não solicitada
I ordered a pellet stove and never…
I ordered a pellet stove and never received it but money was taken
24 de julho de 2024
Avaliação não solicitada
Brilliant company quality service…
Brilliant company quality service repairs great customer service and communication
14 de maio de 2024
Avaliação não solicitada
The best service !
You get the best service here. Fast, reliable and pleasant to deal with !
8 de maio de 2024
Avaliação não solicitada
Fast service.
Very fast service on a battery replacement for my switch. I would definitely recommend. Staff very friendly. Thank you!
2 de janeiro de 2024
Avaliação não solicitada
Fantastic service
Fantastic service. Easy to book, super fast and great price.
7 de agosto de 2023
Avaliação não solicitada
Tonys report
Hi, my name is Tony and we are always satisfied with the work that we have done for our laptops and mobiles and we think the prices are very good for the work he does and the staff is very friendly you could not wish for more from a company thank you very much for the work done today I am really satisfied again Tony.
14 de junho de 2023
Avaliação não solicitada
Great service.
I had a repair done recently, i dropped my phone off the part was ordered and repaired by the following day. Fast friendly service. Would highly reccomend.
30 de março de 2023
Avaliação não solicitada
Used ralakde a couple of times now and…
Used ralakde a couple of times now and today was a fantastic turnaround about 30mins from dropping off my phone to receiving an email saying it was fixed. i had to ring them to make sure well done
16 de fevereiro de 2023
Avaliação não solicitada
Fantastic Service!
As always, a fantastic service from the Ralakde team! Thank-you for your help.
11 de novembro de 2022
Avaliação não solicitada
Resposta da Ralakde Ltd
Thank you very much we really appreciate your review
Quick and reliable
Quick and reliable, 100% would recommend!
25 de outubro de 2022
Avaliação não solicitada
Resposta da Ralakde Ltd
Thank you very much Tom
Fixed screen
Got my screen fixed, amazing, good quality and friendly service!
13 de outubro de 2022
Avaliação não solicitada
Resposta da Ralakde Ltd
Thank you very much Dear Ellie
excellent service
excellent service, superfast turnaround. Reasonable prices.
28 de setembro de 2022
Avaliação não solicitada
Resposta da Ralakde Ltd
Dear Steve we really appreciate your review , thank you
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