Sold my partner two silver bracelets with damaged clasps. Then noticed tiny tag stating “unreturnable” if removed.Avoid if you want a trustworthy jeweller.
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Veja o que dizem as avaliações
Visited a pawnbroker for the very first time yesterday and was pleasantly surprised. Raegan looked after me and made the whole process simple, transparent, and stress-free. Fantastic, helpful service... Ver mais
Had a really great experience at the Aberdeen store today. I’ve used Ramsdens many times to sell bits of old/broken jewellery and always had a positive experience, and been offered a fair price. Today... Ver mais
It is rare this day and age you find excellent customer service in the United Kingdom. I think it is only now left in the Ferrari and Rolls Royce dealerships. However, Ramsdens performed above excel... Ver mais
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 44% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good customer service and help…
Very good customer service and help from David and Corrie in Stirling.

Resposta da RAMSDENSPAWNBROKERS.co.uk
Good customer service
Good customer service, very nice people and all in all a very pleasant experience.

Resposta da RAMSDENSPAWNBROKERS.co.uk
Nicki was amazing
Nicki was amazing , she was patient and understanding and really helped me out. Will definitely be using Ramsdens going forward. Excellent customer service

Resposta da RAMSDENSPAWNBROKERS.co.uk
Stirling Branch
I recently visited the Stirling store because I had some jewellery that I never wear and wanted to see how much I could get. When I arrived around lunchtime, the shop was busy, but Kiera remained calm and took the time to address my inquiry. She examined all my items and provided an initial offer, but mentioned that they would need to check some things further. I told her I was heading home soon, and she assured me she would call me once everything was ready.
True to her word, Kiera called me, and I said I would come in shortly. When I arrived, both Kiera and the manager were efficiently handling the processing of my items. They worked quickly and effectively, displaying professionalism, friendliness, and consideration throughout the entire process. I received excellent service and am delighted with the amount I received. Thank you!

Resposta da RAMSDENSPAWNBROKERS.co.uk
We went into the Blackpool branch…
We went into the Blackpool branch looking to buy a ring. As we walked in Lisa a lady who works there greeted us with an hello and smile. We had seen a ring in the window when it came to trying on it didn't fit. That did not stop Lisa she went to look for another ring in my size out she came with a ring didn't fit them proceeded to go in the back looking nothing. Eventually Lisa came back with ring which fit and didn't cost the earth. I will go back anyday the service was outstanding thank you Lisa

Resposta da RAMSDENSPAWNBROKERS.co.uk
Daylight robbery.company…
I've been forced to use this company due to my circumstances and was desperate to get my items returned before they disappeared for ever.
I rang the staff who were extremely helpful and went to the shop to repay the debt I owe. However I had not thought about bringing the paperwork with me so was advised that as well as paying a vast amount of interest I've also got to pay an further £5 to have the items returned!
I'm not paying that ! How dare they charge me more after all the money they've already made from a person in a vulnerable situation so I repaid the bulk and have to return next week with the paperwork to try to reduce my debt. However still not satisfied I've to pay 70p daily, more charges, and it's a flaming 2 day Easter holiday! What can I say ? This firm must be run by people who like to devour your last pound of flesh and let's hope that whatever lifestyle it's funding the luxury yatch they use at weekends doesn't spring a leak because I'd hate to see it sink without trace .......
YOU can write as many patronising replies as you want, this so called Company is run by nothing but a set of robbers. Thank you .

Resposta da RAMSDENSPAWNBROKERS.co.uk
Patrick, Castleford branch
Saw Patrick in the Castleford branch. From start to finish he was helpful, knowledgable and very affable. A real pleasure to deal with.

Resposta da RAMSDENSPAWNBROKERS.co.uk
Staff very friendly and helpful
Staff very friendly and helpful

Resposta da RAMSDENSPAWNBROKERS.co.uk
Michelle was brilliant …
Michelle was very helpful done every thing for me and very polite

Resposta da RAMSDENSPAWNBROKERS.co.uk
Sheffield(the moor)
I been pawnbroking with them for years now, brilliant service,Shannon always been amazing, friendly and extremely knowledgeable(glad she's been moved to this branch),staff is brilliant, couldn't fault it,must of used their services over 50/60 times,never any issue

Resposta da RAMSDENSPAWNBROKERS.co.uk
Excellent Service
Attended the Merthyr Tydfil store today and had the pleasure of being served by Chris the manager. He was a complete gentleman and talked me thru everything I needed to know. Highly recommend 5 stars - Kelly Ford

Resposta da RAMSDENSPAWNBROKERS.co.uk
Chester Rd Sunderland
All of the staff at Chester Rd Sunderland are very helpful and pleasant.
I was nervous and embarrassed when I went in to porn my watch. I had never been in a porn shop before, but a very nice lady called Sandra made me feel at ease and guided me through the process. I have just been in to redeem my watch and Sandra wished me all the best.

Resposta da RAMSDENSPAWNBROKERS.co.uk
I use the Shop in the Forge in GLASGOW…
I use the Shop in the Forge in GLASGOW SCOTLAND. The Staff are good & very Helpful. Neil Doherty .
Great Service
Lauren and Aaron at Ramsdens in Poole, Dorset were very polite, efficient and helpful. Highly recommended!
Great service
Staff are great, friendly and helpful.
Everything is explained clearly and dealt with efficiently.
The staff are kind helpful the service…
The staff are kind helpful the service is quick and honest the buy back prices increase slowly and I like that I save money for buying back early. Just the best pawnbrokers I've found that even though I get more for pawning at h and t I come back to ramsdens because I pay less for the return and the staff are better. I'm in and out.
Friendly
Friendly, helpful and efficient staff at the Chatham branch, always ready to guide me through paperwork and give advice, competitive interest rates too.
Customer service is outstanding
Customer service is outstanding; they provide detailed explanations and ensure you are fully aware of the repayment timeline.
Good customer service
Good customer service. Friendly staff and helpful, Annswered questions well and very informative. Would definitely recommend to a friend.
Great ckass staff,always very helpful and…
Great staff,always very helpful and friendly,they never complain about the biscuits I give them 😋
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